| ambiance |
85.93999862670898% positive |
- “
The decor was somewhat impressive. ”
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The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
Though it didn't seem to be nearly authentic chinese, we enjoyed atmosphere of the restaurant and found it to be perfect for a mid-high end eating experience. ”
- “
The ambience and service is AMAZING. ”
- “
The chef is amazing, the decor-divine. ”
- “
Large restarant, nice bar, modern decor and trendy. ”
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Well trained stuff never lets you get bored plus tasty food and cozy decor. ”
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This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
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We can tell you've put a lot of effort into the decor, please put some effort into finding and training good people. ”
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The decor is stunning the outdoor was spacious and the menu was luscious. ”
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As long as you realize what you are really paying for is the beautiful decor and service you'll be OK. ”
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This restaurant is fantastic and fun. ”
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Such a shame about this place, the decor is beautiful, location great. ”
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came on a date- it isn't the most romantic place, its much better for family or groups, however considering it was a first date I thought it was an appropriate setting. ”
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You will love the fez, with a nice atmosphere, You will love to stay over there forever. ”
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Although the atmosphere is pretty chill, the wait staff couldn't be more rude or oblivious to the customers. ”
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| drinks |
79.40999984741211% positive |
- “
One of the bartenders, a gentlemen from South Williamsburg, did make the very nice gesture of providing our party with a complimentary 4 piece dim sum appetizer which was quite nice after paying so much for the cocktails. ”
- “
Overall, the restaurant is beautiful, it is in a nice part of town, has a good wine list, and the food is delicious. ”
- “
now, i really couldn't bring myself to pay the astronomical prices for the entrees, so we made do with great drinks and dim sum in a wonderfully relaxed setting. ”
- “
My gin and tonic was ten dollars which is pricey as well for a simple mixed drink. ”
- “
Large restarant, nice bar, modern decor and trendy. ”
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It hasn't become that popular yet so it looks like a good place to go with a big group of friends for a few drinks. ”
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They do have a nice looking bar downstairs with an impressive koi pond. ”
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The dim sum was definitely the highlight of the meal, plus they surprisingly had some good beers on draft (think chimay). ”
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We ordered another round of cocktails, this time myself ordering a MaiTai which was quite good. ”
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Drink prices and beer choices were reasonable. ”
- “
But no.....she returned without the other bar waiter, said nothing to us, and left us the exact same bill with the full charge made to my credit card. ”
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PS: the drinks are not that great either for $13. ”
- “
The room is beautiful, the cocktails are great and the food is right on. ”
- “
The only good thing about the meal was the jasmine tea that warmed us up, and the mushroom dumplings were pretty good. ”
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the drinks are great and the food is very pricey, but we had a few dim sum items that surpassed chinatown standards and compares to what i've had in hong kong. ”
- “
This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
- “
Their drinks are so good - especially Purple Rain. ”
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| food quality |
84.67000007629395% positive |
- “
This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
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big bombastic chinese food! ”
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Authentic multi-regional Chinese cuisine above Houston and flourishing! ”
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little pricey for the food only because you can get good dim sum for pretty cheap, but since this is more of an upscale place it was well worth it. ”
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The only good thing about the meal was the jasmine tea that warmed us up, and the mushroom dumplings were pretty good. ”
- “
Wonderful dumplings, great ribs but the roast pork is even better. ”
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Rude staff, management that don't much care but great food! ”
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In a city with so many authentic Chinese joints -- there is no reason to dine at this overpriced knock-off. ”
- “
Everything we tried was great, from the spring rolls to the dumplings to the chicken- I forget how it was prepared but I remember it being delicious. ”
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The sea bass was perfectly poached with a wonderful light soy sauce. ”
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The restaurant is nicely designed (great fish pond) and the staff very eager. ”
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agree with other reviewers- waiter and maitre d' service is not great(wouldn't say terrible), but the food is good(wouldn't say excellent). ”
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really love the food here. ”
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I've only been here once but the food was very good and I would like to return. ”
- “
The dim sum was definitely the highlight of the meal, plus they surprisingly had some good beers on draft (think chimay). ”
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Their vegetable potstickers was fresh, the chicken and garlic rolls were so tasty, the chicken spring rolls were good as well, peking duck was amazing, branzino was amazing as well. ”
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The koi fish pond is actually pretty cool. ”
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Overall, if you want to get good chinese food at a nicer restaurant than a chinatown hole-in-the-wall, this will meet your expectations. ”
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do not like to go places where my business in not wanted, so my party and I went to a place where I know I can get fantastic Asian food & a smile at the door. ”
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the staff rotates between friendly professional to not giving a darn(edit) please don't come here for a serious foodie-cuisine, there are better restaurants within a 3 block radius. ”
- “
The food is poor and overpriced, the manager and maitre d' are rude, condescending and completely unaccommodating. ”
- “
We had a few appetizers (crab/shrimp/spinach dumpling & spring roll) which were nice, albeit very small, and the monkfish and black cod (very spicy) entrees were very large, but very expensive too. ”
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The food is quite good, though the dumplings missed. ”
- “
For the price of a single entree, two people can have t three course meal that's almost as good in one of the better restaurants in the real Chinatown (or one of the mini-Chinatowns in Bklyn or Queens. ”
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The main courses of sea bass and flatiron steak were good - the sea bass was quite succulent and had a buttery taste which I liked. ”
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My boyfriends chicken was cut into such huge pieces that it was difficult to eat and had as much flavor as fresh bean curd. ”
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The appetizers were good; a chicken roll presented on it's end in four pieces, pork soup dumplings (very good) egetable dumplings, shrimp dumplings. ”
- “
The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
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Cos the food is fantastic. ”
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Vegetables were bland, the beef was tenderized but had no flavor, and everything else that I was tasted was equally uninteresting. ”
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It's just too expensive for what it is--though I have been fantasizing about the crispy orange beef for a few days. ”
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The crispy orange beef is the best I've ever had. ”
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It's definitely the kind of food you would see in a Chinese restaurants, with HUGE differences: clean, fresh and less oil. ”
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We had several appetizers: lettuce wrap with chicken and pinenuts, shu mai, soup dumplings, wonton soup - all excellent! ”
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Well trained stuff never lets you get bored plus tasty food and cozy decor. ”
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It's spacious and clean and the food is exceptionally good. ”
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Overall, the restaurant is beautiful, it is in a nice part of town, has a good wine list, and the food is delicious. ”
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It sounds obvious but hearing people bash the food that you enjoy while you're eating is a big turn off. ”
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Big crowded place with a big menu but everything we ordered was really tasty and the staff once we were seated was attentive and gracious. ”
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had the crispy bass in chili sauce which was succulent and well balanced. ”
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the drinks are great and the food is very pricey, but we had a few dim sum items that surpassed chinatown standards and compares to what i've had in hong kong. ”
- “
Though it didn't seem to be nearly authentic chinese, we enjoyed atmosphere of the restaurant and found it to be perfect for a mid-high end eating experience. ”
- “
The pancake dough, hoisin sauce, English cuccumber and spring onion are a perfect match. ”
- “
The crispy skin with NO FAT and the simply delicious duck meat. ”
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yummy yum dim sum ”
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Not amazing, but if you want good Chinese food and don't want the bad lighting, dirty surroundings and gruff service of "the real" Chinatown, it's for you. ”
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My meat was too dry and almost beef jerky like. ”
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Poor management, awful service, blah food, we'd never ever go back. ”
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Why force your customers to endure a physically uncomfortable meal when you have an huge restaurant full of empty tables? ”
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Atrocious service, less than mediocre food, avoid it! ”
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If anything, the food didn't taste bad, but definitely not four star quality. ”
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The room is beautiful, the cocktails are great and the food is right on. ”
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When it comes to the entrees, some dishes are better than others (i would stay away from the crispy chicken for example because it is somewhat bland), however, the filet mignon stirfry, and orange beef are very very good. ”
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The food was pretty good, nothing to write home about, but better than good delivery. ”
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delicious mystery. ”
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The steak was a decent serving for 17 dollars, sliced and tasted decent. ”
|
| menu variety |
95.83000183105469% positive |
- “
Interesting ingredients on the menu left us disappointed with underdeveloped flavors. ”
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Drink prices and beer choices were reasonable. ”
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Big crowded place with a big menu but everything we ordered was really tasty and the staff once we were seated was attentive and gracious. ”
- “
The dim sum menu is absolutely perfect. ”
- “
The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
The decor is stunning the outdoor was spacious and the menu was luscious. ”
|
| overall |
100.0% positive |
- “
good lunch place ”
- “
It hasn't become that popular yet so it looks like a good place to go with a big group of friends for a few drinks. ”
- “
Since I had heard good things about this place I was sure that having a nice low key dinner would be perfect. ”
- “
little pricey for the food only because you can get good dim sum for pretty cheap, but since this is more of an upscale place it was well worth it. ”
|
| return potential |
66.66999816894531% positive |
- “
Poor management, awful service, blah food, we'd never ever go back. ”
- “
will not return nor would recommend this place to others. ”
- “
I've only been here once but the food was very good and I would like to return. ”
|
| service |
65.59999942779541% positive |
- “
Really bad service ”
- “
As long as you realize what you are really paying for is the beautiful decor and service you'll be OK. ”
- “
It's called good customer service. ”
- “
The restaurant is nicely designed (great fish pond) and the staff very eager. ”
- “
Poor management, awful service, blah food, we'd never ever go back. ”
- “
The service was excellent - a little eager but that was expected. ”
- “
the staff rotates between friendly professional to not giving a darn(edit) please don't come here for a serious foodie-cuisine, there are better restaurants within a 3 block radius. ”
- “
It sounds obvious but hearing people bash the food that you enjoy while you're eating is a big turn off. ”
- “
Worst part: my friend had a full glass of merlot (someone else's) spilled all over her white sweater by the waitress - who, BTW, didn't even apologize but still managed to bring us our $10 check. ”
- “
We can tell you've put a lot of effort into the decor, please put some effort into finding and training good people. ”
- “
You will meet cool people ! ”
- “
Not amazing, but if you want good Chinese food and don't want the bad lighting, dirty surroundings and gruff service of "the real" Chinatown, it's for you. ”
- “
agree with other reviewers- waiter and maitre d' service is not great(wouldn't say terrible), but the food is good(wouldn't say excellent). ”
- “
do have to say, our waiter was nice and polite. ”
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The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
With the amount of procedure and rules that a patron must adhere to, the service at the other end is nothing but rude and belligerent. ”
- “
One of the bartenders, a gentlemen from South Williamsburg, did make the very nice gesture of providing our party with a complimentary 4 piece dim sum appetizer which was quite nice after paying so much for the cocktails. ”
- “
Which was fine because the bartender was so friendly- not to mention, funny as well. ”
- “
The so called wait staff was very rude and acted as if we were lucky to get any words out of them. ”
- “
Although the atmosphere is pretty chill, the wait staff couldn't be more rude or oblivious to the customers. ”
- “
First off, the service was slow. ”
- “
The bartenders are very friendly and funny. ”
- “
Rude staff, management that don't much care but great food! ”
- “
The 2 hostesses weren't so friendly, a bit snooty. ”
- “
Management aught to visit Jazz Standard for a lesson on upscale rules and a level of service that is both warm and professional. ”
- “
The food is poor and overpriced, the manager and maitre d' are rude, condescending and completely unaccommodating. ”
- “
Service was very attentive as well. ”
- “
The service was excellent - they had us wait for five minutes when we got there only because they wanted to give us better seats than they had available, and the waiters were perfectly attentive. ”
- “
For the price of a single entree, two people can have t three course meal that's almost as good in one of the better restaurants in the real Chinatown (or one of the mini-Chinatowns in Bklyn or Queens. ”
- “
This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
- “
The ambience and service is AMAZING. ”
- “
friendly staff. ”
- “
Big crowded place with a big menu but everything we ordered was really tasty and the staff once we were seated was attentive and gracious. ”
- “
The service was terrible - we had to ask the servers three times for. ”
- “
But no.....she returned without the other bar waiter, said nothing to us, and left us the exact same bill with the full charge made to my credit card. ”
- “
Fez does have great sound and the bartenders are nice and there has been a great Monday night residency lately. ”
- “
Please remind your staff that they are in the hospitality industry and that their unwillingness to at least attempt to make a customer happy is a poor reflection on the restaurant. ”
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Atrocious service, less than mediocre food, avoid it! ”
- “
The staffs were extremely friendly and polite. ”
|
| value |
62.280001640319824% positive |
- “
the bitter taste in one's mouth doesn't get any better with cheap chinese trying to pass as premium. ”
- “
Basically, it's a huge space that has been well decorated in a classy style - giant Asian chandeliers, red and black furniture, bamboo. ”
- “
It's just too expensive for what it is--though I have been fantasizing about the crispy orange beef for a few days. ”
- “
My gin and tonic was ten dollars which is pricey as well for a simple mixed drink. ”
- “
In a city with so many authentic Chinese joints -- there is no reason to dine at this overpriced knock-off. ”
- “
My boyfriends chicken was cut into such huge pieces that it was difficult to eat and had as much flavor as fresh bean curd. ”
- “
For the price of a single entree, two people can have t three course meal that's almost as good in one of the better restaurants in the real Chinatown (or one of the mini-Chinatowns in Bklyn or Queens. ”
- “
Why force your customers to endure a physically uncomfortable meal when you have an huge restaurant full of empty tables? ”
- “
We had a few appetizers (crab/shrimp/spinach dumpling & spring roll) which were nice, albeit very small, and the monkfish and black cod (very spicy) entrees were very large, but very expensive too. ”
- “
Boring and overpriced dim sum. ”
- “
Drink prices and beer choices were reasonable. ”
- “
now, i really couldn't bring myself to pay the astronomical prices for the entrees, so we made do with great drinks and dim sum in a wonderfully relaxed setting. ”
- “
They fill your glass with half of a can (12 ounce) and ice and charge you full price for refills. ”
- “
I'm a huge fan of Lure and Lever House, so had to check out the third in the series. ”
- “
When my party arrived, we ordered several Lychee martinis which were good, albeit expensive. ”
- “
The steak was a decent serving for 17 dollars, sliced and tasted decent. ”
- “
little pricey for the food only because you can get good dim sum for pretty cheap, but since this is more of an upscale place it was well worth it. ”
- “
the drinks are great and the food is very pricey, but we had a few dim sum items that surpassed chinatown standards and compares to what i've had in hong kong. ”
- “
The food is poor and overpriced, the manager and maitre d' are rude, condescending and completely unaccommodating. ”
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| wait time |
66.66999816894531% positive |
- “
The service was excellent - they had us wait for five minutes when we got there only because they wanted to give us better seats than they had available, and the waiters were perfectly attentive. ”
- “
First off, the service was slow. ”
- “
As long as you realize what you are really paying for is the beautiful decor and service you'll be OK. ”
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