| ambiance |
85.93999862670898% positive |
- “
We can tell you've put a lot of effort into the decor, please put some effort into finding and training good people. ”
- “
Although the atmosphere is pretty chill, the wait staff couldn't be more rude or oblivious to the customers. ”
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The decor was somewhat impressive. ”
- “
The chef is amazing, the decor-divine. ”
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This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
- “
Though it didn't seem to be nearly authentic chinese, we enjoyed atmosphere of the restaurant and found it to be perfect for a mid-high end eating experience. ”
- “
Such a shame about this place, the decor is beautiful, location great. ”
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The decor is stunning the outdoor was spacious and the menu was luscious. ”
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came on a date- it isn't the most romantic place, its much better for family or groups, however considering it was a first date I thought it was an appropriate setting. ”
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This restaurant is fantastic and fun. ”
- “
The ambience and service is AMAZING. ”
- “
Well trained stuff never lets you get bored plus tasty food and cozy decor. ”
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The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
As long as you realize what you are really paying for is the beautiful decor and service you'll be OK. ”
- “
You will love the fez, with a nice atmosphere, You will love to stay over there forever. ”
- “
Large restarant, nice bar, modern decor and trendy. ”
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| drinks |
79.40999984741211% positive |
- “
The only good thing about the meal was the jasmine tea that warmed us up, and the mushroom dumplings were pretty good. ”
- “
This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
- “
Their drinks are so good - especially Purple Rain. ”
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They do have a nice looking bar downstairs with an impressive koi pond. ”
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It hasn't become that popular yet so it looks like a good place to go with a big group of friends for a few drinks. ”
- “
One of the bartenders, a gentlemen from South Williamsburg, did make the very nice gesture of providing our party with a complimentary 4 piece dim sum appetizer which was quite nice after paying so much for the cocktails. ”
- “
The room is beautiful, the cocktails are great and the food is right on. ”
- “
We ordered another round of cocktails, this time myself ordering a MaiTai which was quite good. ”
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now, i really couldn't bring myself to pay the astronomical prices for the entrees, so we made do with great drinks and dim sum in a wonderfully relaxed setting. ”
- “
Large restarant, nice bar, modern decor and trendy. ”
- “
But no.....she returned without the other bar waiter, said nothing to us, and left us the exact same bill with the full charge made to my credit card. ”
- “
The dim sum was definitely the highlight of the meal, plus they surprisingly had some good beers on draft (think chimay). ”
- “
the drinks are great and the food is very pricey, but we had a few dim sum items that surpassed chinatown standards and compares to what i've had in hong kong. ”
- “
PS: the drinks are not that great either for $13. ”
- “
Drink prices and beer choices were reasonable. ”
- “
My gin and tonic was ten dollars which is pricey as well for a simple mixed drink. ”
- “
Overall, the restaurant is beautiful, it is in a nice part of town, has a good wine list, and the food is delicious. ”
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| food quality |
84.67000007629395% positive |
- “
agree with other reviewers- waiter and maitre d' service is not great(wouldn't say terrible), but the food is good(wouldn't say excellent). ”
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Rude staff, management that don't much care but great food! ”
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The crispy orange beef is the best I've ever had. ”
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The food was pretty good, nothing to write home about, but better than good delivery. ”
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The dim sum was definitely the highlight of the meal, plus they surprisingly had some good beers on draft (think chimay). ”
- “
The room is beautiful, the cocktails are great and the food is right on. ”
- “
yummy yum dim sum ”
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The main courses of sea bass and flatiron steak were good - the sea bass was quite succulent and had a buttery taste which I liked. ”
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The only good thing about the meal was the jasmine tea that warmed us up, and the mushroom dumplings were pretty good. ”
- “
Vegetables were bland, the beef was tenderized but had no flavor, and everything else that I was tasted was equally uninteresting. ”
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The koi fish pond is actually pretty cool. ”
- “
Cos the food is fantastic. ”
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Big crowded place with a big menu but everything we ordered was really tasty and the staff once we were seated was attentive and gracious. ”
- “
the staff rotates between friendly professional to not giving a darn(edit) please don't come here for a serious foodie-cuisine, there are better restaurants within a 3 block radius. ”
- “
When it comes to the entrees, some dishes are better than others (i would stay away from the crispy chicken for example because it is somewhat bland), however, the filet mignon stirfry, and orange beef are very very good. ”
- “
The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
Their vegetable potstickers was fresh, the chicken and garlic rolls were so tasty, the chicken spring rolls were good as well, peking duck was amazing, branzino was amazing as well. ”
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We had several appetizers: lettuce wrap with chicken and pinenuts, shu mai, soup dumplings, wonton soup - all excellent! ”
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big bombastic chinese food! ”
- “
The food is poor and overpriced, the manager and maitre d' are rude, condescending and completely unaccommodating. ”
- “
Not amazing, but if you want good Chinese food and don't want the bad lighting, dirty surroundings and gruff service of "the real" Chinatown, it's for you. ”
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The appetizers were good; a chicken roll presented on it's end in four pieces, pork soup dumplings (very good) egetable dumplings, shrimp dumplings. ”
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My meat was too dry and almost beef jerky like. ”
- “
If anything, the food didn't taste bad, but definitely not four star quality. ”
- “
Everything we tried was great, from the spring rolls to the dumplings to the chicken- I forget how it was prepared but I remember it being delicious. ”
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do not like to go places where my business in not wanted, so my party and I went to a place where I know I can get fantastic Asian food & a smile at the door. ”
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had the crispy bass in chili sauce which was succulent and well balanced. ”
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It sounds obvious but hearing people bash the food that you enjoy while you're eating is a big turn off. ”
- “
little pricey for the food only because you can get good dim sum for pretty cheap, but since this is more of an upscale place it was well worth it. ”
- “
the drinks are great and the food is very pricey, but we had a few dim sum items that surpassed chinatown standards and compares to what i've had in hong kong. ”
- “
I've only been here once but the food was very good and I would like to return. ”
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My boyfriends chicken was cut into such huge pieces that it was difficult to eat and had as much flavor as fresh bean curd. ”
- “
Well trained stuff never lets you get bored plus tasty food and cozy decor. ”
- “
For the price of a single entree, two people can have t three course meal that's almost as good in one of the better restaurants in the real Chinatown (or one of the mini-Chinatowns in Bklyn or Queens. ”
- “
It's definitely the kind of food you would see in a Chinese restaurants, with HUGE differences: clean, fresh and less oil. ”
- “
Poor management, awful service, blah food, we'd never ever go back. ”
- “
Overall, the restaurant is beautiful, it is in a nice part of town, has a good wine list, and the food is delicious. ”
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The sea bass was perfectly poached with a wonderful light soy sauce. ”
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Why force your customers to endure a physically uncomfortable meal when you have an huge restaurant full of empty tables? ”
- “
Wonderful dumplings, great ribs but the roast pork is even better. ”
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It's spacious and clean and the food is exceptionally good. ”
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This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
- “
The pancake dough, hoisin sauce, English cuccumber and spring onion are a perfect match. ”
- “
Atrocious service, less than mediocre food, avoid it! ”
- “
Authentic multi-regional Chinese cuisine above Houston and flourishing! ”
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In a city with so many authentic Chinese joints -- there is no reason to dine at this overpriced knock-off. ”
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really love the food here. ”
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The food is quite good, though the dumplings missed. ”
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The restaurant is nicely designed (great fish pond) and the staff very eager. ”
- “
Overall, if you want to get good chinese food at a nicer restaurant than a chinatown hole-in-the-wall, this will meet your expectations. ”
- “
Though it didn't seem to be nearly authentic chinese, we enjoyed atmosphere of the restaurant and found it to be perfect for a mid-high end eating experience. ”
- “
delicious mystery. ”
- “
The steak was a decent serving for 17 dollars, sliced and tasted decent. ”
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The crispy skin with NO FAT and the simply delicious duck meat. ”
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It's just too expensive for what it is--though I have been fantasizing about the crispy orange beef for a few days. ”
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We had a few appetizers (crab/shrimp/spinach dumpling & spring roll) which were nice, albeit very small, and the monkfish and black cod (very spicy) entrees were very large, but very expensive too. ”
|
| menu variety |
95.83000183105469% positive |
- “
The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
The decor is stunning the outdoor was spacious and the menu was luscious. ”
- “
The dim sum menu is absolutely perfect. ”
- “
Drink prices and beer choices were reasonable. ”
- “
Interesting ingredients on the menu left us disappointed with underdeveloped flavors. ”
- “
Big crowded place with a big menu but everything we ordered was really tasty and the staff once we were seated was attentive and gracious. ”
|
| overall |
100.0% positive |
- “
It hasn't become that popular yet so it looks like a good place to go with a big group of friends for a few drinks. ”
- “
little pricey for the food only because you can get good dim sum for pretty cheap, but since this is more of an upscale place it was well worth it. ”
- “
Since I had heard good things about this place I was sure that having a nice low key dinner would be perfect. ”
- “
good lunch place ”
|
| return potential |
66.66999816894531% positive |
- “
Poor management, awful service, blah food, we'd never ever go back. ”
- “
I've only been here once but the food was very good and I would like to return. ”
- “
will not return nor would recommend this place to others. ”
|
| service |
65.59999942779541% positive |
- “
One of the bartenders, a gentlemen from South Williamsburg, did make the very nice gesture of providing our party with a complimentary 4 piece dim sum appetizer which was quite nice after paying so much for the cocktails. ”
- “
The so called wait staff was very rude and acted as if we were lucky to get any words out of them. ”
- “
You will meet cool people ! ”
- “
Fez does have great sound and the bartenders are nice and there has been a great Monday night residency lately. ”
- “
friendly staff. ”
- “
But no.....she returned without the other bar waiter, said nothing to us, and left us the exact same bill with the full charge made to my credit card. ”
- “
do have to say, our waiter was nice and polite. ”
- “
Although the atmosphere is pretty chill, the wait staff couldn't be more rude or oblivious to the customers. ”
- “
Which was fine because the bartender was so friendly- not to mention, funny as well. ”
- “
The 2 hostesses weren't so friendly, a bit snooty. ”
- “
agree with other reviewers- waiter and maitre d' service is not great(wouldn't say terrible), but the food is good(wouldn't say excellent). ”
- “
The ambiance and decoration of the place is great and the food is not bad but nothing special The service is terrible, our waitress included a 20% tip on our bill without making us aware of it and it clearly specifies on the menu that 20% service tip will ”
- “
Management aught to visit Jazz Standard for a lesson on upscale rules and a level of service that is both warm and professional. ”
- “
Please remind your staff that they are in the hospitality industry and that their unwillingness to at least attempt to make a customer happy is a poor reflection on the restaurant. ”
- “
The service was excellent - they had us wait for five minutes when we got there only because they wanted to give us better seats than they had available, and the waiters were perfectly attentive. ”
- “
the staff rotates between friendly professional to not giving a darn(edit) please don't come here for a serious foodie-cuisine, there are better restaurants within a 3 block radius. ”
- “
Worst part: my friend had a full glass of merlot (someone else's) spilled all over her white sweater by the waitress - who, BTW, didn't even apologize but still managed to bring us our $10 check. ”
- “
The food is poor and overpriced, the manager and maitre d' are rude, condescending and completely unaccommodating. ”
- “
For the price of a single entree, two people can have t three course meal that's almost as good in one of the better restaurants in the real Chinatown (or one of the mini-Chinatowns in Bklyn or Queens. ”
- “
The ambience and service is AMAZING. ”
- “
The staffs were extremely friendly and polite. ”
- “
The restaurant is nicely designed (great fish pond) and the staff very eager. ”
- “
Big crowded place with a big menu but everything we ordered was really tasty and the staff once we were seated was attentive and gracious. ”
- “
The bartenders are very friendly and funny. ”
- “
As long as you realize what you are really paying for is the beautiful decor and service you'll be OK. ”
- “
Service was very attentive as well. ”
- “
This place was so much fun, drinks are excellent, great atmosphere, good service and good food, what more do you need? ”
- “
Not amazing, but if you want good Chinese food and don't want the bad lighting, dirty surroundings and gruff service of "the real" Chinatown, it's for you. ”
- “
It's called good customer service. ”
- “
Poor management, awful service, blah food, we'd never ever go back. ”
- “
First off, the service was slow. ”
- “
The service was terrible - we had to ask the servers three times for. ”
- “
Rude staff, management that don't much care but great food! ”
- “
Really bad service ”
- “
The service was excellent - a little eager but that was expected. ”
- “
We can tell you've put a lot of effort into the decor, please put some effort into finding and training good people. ”
- “
It sounds obvious but hearing people bash the food that you enjoy while you're eating is a big turn off. ”
- “
With the amount of procedure and rules that a patron must adhere to, the service at the other end is nothing but rude and belligerent. ”
- “
Atrocious service, less than mediocre food, avoid it! ”
|
| value |
62.280001640319824% positive |
- “
Why force your customers to endure a physically uncomfortable meal when you have an huge restaurant full of empty tables? ”
- “
They fill your glass with half of a can (12 ounce) and ice and charge you full price for refills. ”
- “
the drinks are great and the food is very pricey, but we had a few dim sum items that surpassed chinatown standards and compares to what i've had in hong kong. ”
- “
My gin and tonic was ten dollars which is pricey as well for a simple mixed drink. ”
- “
The steak was a decent serving for 17 dollars, sliced and tasted decent. ”
- “
little pricey for the food only because you can get good dim sum for pretty cheap, but since this is more of an upscale place it was well worth it. ”
- “
We had a few appetizers (crab/shrimp/spinach dumpling & spring roll) which were nice, albeit very small, and the monkfish and black cod (very spicy) entrees were very large, but very expensive too. ”
- “
The food is poor and overpriced, the manager and maitre d' are rude, condescending and completely unaccommodating. ”
- “
Drink prices and beer choices were reasonable. ”
- “
My boyfriends chicken was cut into such huge pieces that it was difficult to eat and had as much flavor as fresh bean curd. ”
- “
When my party arrived, we ordered several Lychee martinis which were good, albeit expensive. ”
- “
In a city with so many authentic Chinese joints -- there is no reason to dine at this overpriced knock-off. ”
- “
now, i really couldn't bring myself to pay the astronomical prices for the entrees, so we made do with great drinks and dim sum in a wonderfully relaxed setting. ”
- “
It's just too expensive for what it is--though I have been fantasizing about the crispy orange beef for a few days. ”
- “
Boring and overpriced dim sum. ”
- “
Basically, it's a huge space that has been well decorated in a classy style - giant Asian chandeliers, red and black furniture, bamboo. ”
- “
I'm a huge fan of Lure and Lever House, so had to check out the third in the series. ”
- “
the bitter taste in one's mouth doesn't get any better with cheap chinese trying to pass as premium. ”
- “
For the price of a single entree, two people can have t three course meal that's almost as good in one of the better restaurants in the real Chinatown (or one of the mini-Chinatowns in Bklyn or Queens. ”
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| wait time |
66.66999816894531% positive |
- “
The service was excellent - they had us wait for five minutes when we got there only because they wanted to give us better seats than they had available, and the waiters were perfectly attentive. ”
- “
As long as you realize what you are really paying for is the beautiful decor and service you'll be OK. ”
- “
First off, the service was slow. ”
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