04/13/09

Great pizza, unfortunate service

by rervais

Living in the neighborhood, we've eaten here many times and think it ranks among the best pizza in New York. I was disappointed with an experience on Friday night, though. I had a friend coming in by bus from Philadelphia and he wanted good New York pizza. His bus ended up being an hour late and I called Patsy's before making the trek from his bus at 31st Street up to Patsy's at 74th Street and they told me the last seating would be 11:30 p.m. We arrived at 11:13 only to be told they were closed -- this even though there were many tables of people and orders being taken. I asked about take-out and they said no to that also. Unfortunately, we ended up with a not so good pizza from elsewhere. Having managed a restaurant for many years, I feel that it is more professional to honor your opening and closing hours.

• Pros: Great pizza, nice neighborhood ambience
• Cons: Needs to be more professional about hours

12/18/08

not completely kid friendly

by nycmom7

we once had a thing for Pasty's, especially this location which is located near central park and a great place to take people visiting the city for the first time. recently however, we went in on a week night when the place was fairly empty. our 9 month old daughter had just fallen asleep in her stroller (which is a small folding stroller) and we didnt want to wake her, for a cranky baby is what we would find, making our meal a total drag. when we told the owner that we wanted to have the stroller near the table he began to argue with us, stating that it was a city law and fire code that prevented us from doing so. after we told him that we never heard of such a thing he gave us some lame story about how he pays insurance and blah blah blah. in the end he was just nasty and completely lying though his teeth. we called 311 to see if this was true and for future eating out experiences and it turns out it was all made up. there is no such code preventing strollers from being in dinning areas. the owner didnt want to fess up to the fact that he was just being unreasonable, perhaps so that we would concede and continue giving him business. after we called to inquire with the city, he just came off as being sleezy and cowardly. ironically when we have seen kids there they are out of control and obnoxious, jumping on the floor, throwing things all over the place and being really bratty. almost as though parents take them there to run wild...that seems more of an imposition than a baby sleeping in a stroller...for outstanding pizza and friendly staff and owners check out lombardi's or grimaldi's in brooklyn.

• Pros: great pizza
• Cons: below average ambience, terrible if you are a parent

10/17/07

Great as always

by dhuges

I'm happy to say I moved back to the upper west side and my first visit was to Patsy's I've lived in the area years ago and I can tell that Patsy's only got better!