Fresh

Love the products but BEWARE THE SPA!!!

by sftonyc

I'm a HUGE fan of Fresh (see my medicine cabinet!). But beware the Fresh ESPACE spa that just opened in their UES store. They offer your spa price redeemable in product (yay!), but the treatments are much shorter than advertised and lackluster. I got the sake rice body treatment and this 90 minute treatment ($185) was reduced to 60 minutes. The woman seemed more focused on pitching and selling the products than on giving me a quality treatment, carelessly rubbing a scrub on me in a hurry. When I complained about being cut down to 60 minutes, she showed me the brochure's fine print which said the time includes consultation time -- 30 minutes to help me choose Fresh products! Bottom line: if you are don't mind a shorter rush treatment for a high price, but walking away with tons of Fresh products, go for it!! ....but consider yourself warned.

• Pros: fabulous product
• Cons: poor spa service

Freshaddict

by freshaddict

The Fresh Store on Bleecker Street in the West Village is an oasis of hedonism! You can literally find a product to suit everyone. The quality of their products are just great, I have been won over by their face creams! The manager and staff are simply fabulous. They know their products intimately and will alway take the time to explain about application and ingredients. Their gift packages are so classy! They define customer service with a smile! Sugar, Lemon, Rice, It's all great!

• Pros: Great Merchandising, Attractive Packaging, Quality ingredients

Heaven!

by Cynic45

I went to the West Village store on Bleecker and Perry Sts. I went in to look around got treated like royalty by the guy that did the make up.

He was knowlegeable,patient and not at all pushy!

He allowed me to browse and offered suggestions

for gifts as well.I did 99% of my Christmas shopping there.I had everything wrapped with no problem.

The store is small and intimate and the can get busy but they are so great there!

If you want royal treatment this is the place to go for great products and a great staff to help you.

• Pros: Quality, Service, No Pressure
• Cons: No public restroom

seriously fresh!

by ginamog

first of all, the customer service was unbelievable! the woman that helped me was so nice and so extremely helpful that just her help alone will make me want to come back. they had everything here. this place is a gal's heaven.

• Pros: service, variety, fresh
• Cons: pricey

fresh is a fresh does

by debbienj

no matter which fresh store i go into they are all the same. The employees are so helpful and go you the best attention. Always a pleasure.

• Pros: variety, samples, affordable