Jeffrey New York

12/26/09

My version of Holly Golightly's obsession with Tiffany's

by shop4life at Citysearch

Every time I walk into Jeffrey it is an enchanting reminder of what great customer service can be. Everyone has always been friendly and helpful, even when I first moved here, had no style or knowledge of brands. I would browse in jeans and a tank with no money in the bank and no intention to buy. They remained friendly and welcoming which is why when I built a successful career, I went back to buy a wardrobe to match. Kenya in shoes is amazing! I spend money but despise paying full price. Kenya knows what I like, calls me to alert me about the bi-annual sale and sets my shoes aside! I spend triple the amount I would have, still get what I want and feel great about the purchase. The make-up counters are amazing and they are knowledgeable and let you look at your own pace rather than pushing for the sale (like some other stores). Another bonus, not one person tries to spray you with perfume! I am and will continue to be a loyal customer!

• Pros: Amazing service
• Cons: Depending on your budget you might want to wait for sales

11/09/07

Horrible Service

by emc25 at Citysearch

At the store, when I bought things, they were very sweet, but when I returned the items back, they were so rude, they didn't even look at me or talk to me... And they took forever to find out whether it was returnable or not... I mean... I think people who carry those amazing items should have amazing service even for return. Even little boutiques are not as bad for return any more... i don't think I would recommend this place just in case you might have problems with your products, and might need to return... Even though they took it back, I felt horrible after the horrible treat...

01/18/07

Don't get clothes altered by their tailor.

by daniel_nyc at Citysearch

I just bought a pair of Prada jeans at Jeffrey. When I ask them to shorten the legs, I was promised that the end will look the same as original (you may know this tailoring technique). All my other jeans are altered and tailors usually do a great job to attach the original hem to the shortened leg. Although promised otherwise, they shortened them the cheap way. That may happen at a Jeans store in Chinatown but not at a place like Jeffrey and not with a pair of Prada's.