Orsay

pramos28

Joined 3 years ago

french, yeah sure, they really do hate us (americans). asked for clarification of the check because it seemed to not make sense...the GM told me i was wasting his time and he offered to call the police. great place.

Doesn't Recommend

jfl55

Joined 5 years ago

had to write a review, i can't believe this poor service. I never write reviews but felt compelled to.

I had a private event at Orsay. I think the ambiance and food are very good.

The server was soooo rude. It was unreal. My guests had to get their own drinks.

The private event woman was very nice and I explained my issues to her (also had an issue with some of the pricing). She had to turn me over to the manager -

I called/emailed the manager and it's been 10 days and I haven't gotten an email or phone call back. I spent a lot of money there and this is unacceptable. I will never go back.

Doesn't Recommend

obrients

Joined 3 years ago

Incredibly rude. Sunday, my husband and I made reservations for brunch. Upon arrival, the hostess welcomed us and was leading us to our table, when an older couple came up behind us and the woman started hitting my husband in the back with her menu and began yelling at the hostess "that is our table, we want that table, you are taking them to our table". The hostess looked extremely embarassed and went to see if there were 2 tables available. There weren't so the Maitre D began speaking to her in French telling her to put us at a table inside and let the older couple sit outside (hesurmised that we would make less trouble/scene). We sat down and ate and didn't not say a word but were hurt and embarassed.

At the end of our meal (we tipped our waitress very well, it wasn't her fault), the hostess asked my husband how our meal was and he said; "you know how it was" and she acknowleged him apologizing over and over saying that it was not right. She then got the Maitre D and he came over and said; "I understand there is a problem?" and we both said you know very well what the problem is because you chose not to honor our reservation (the other couple did NOT have a reservation) and you seated us in a less desirable seat when we were being led to our original seats. He, too, acknowleged that this had happened. I said that good will would have gone a long way, couldn't they have at the very least compted us a drink or an appetizer? He then accused me of screaming, which I was not and started making excuses and not having the decency to say he was sorry.

This is my 4th try at this restaurant and we have had only one incident free meal. We will not be returning.

Recommends

tbrax

Joined 11 years ago

Unremarkable. The food wasn't bad, but neither was it noteworthy. We had scallops in a nice broth, but the scallops themselves were not seared enough and tasted a bit fishy. The coq-au-vin wasn't bad, though it was a bit dry. Service was a bit gruff and harried. For the price I would expect a bit more all around.

Recommends

Halberg

Joined 3 years ago

Hit and Miss, sometimes two, but i'll give them three stars.. I've been going there for a few years now.

Been there countless times with my husband, and even a few times with my parents after it opened.

Food:

You're advised to go with someone who has been there before, so they can advise you on the favorites. The staff is uniformed and sometimes seemingly unwilling to know anyway. Even the managers. And trust me, there are lots of them.

One day I overheard one give a lengthy explanation of the "tuna confit" and how it was made (which comes on the Nicoise Salad) seemed totally outrageous. When I asked the waiter, he replied; "Oh that's just canned Tuna". And I think that must have been the general manager since his was sporting an expensive suite and a gold watch.

Moving on...

I usually have the Crab Salad which is exquisite, the crab meat is fresh, combined with tomato juice and horseradish, which really works well.

My husband usually has the Steak Tartar or a Sirloin, which he says are excellent. Like at La Golue. Can't wait until they open again.

Things that are good.

- crab salad

- Steak tartar

- snails

- The steaks

- Tarte Tatin and no other dessert, they say the Ice creams are homemade, but like the Tuna that is an insult.

- Chicken liver mousse.

Service:

Well, it tends to be better at dinner. At lunch, the staff when they are not busy hurdle up with the managers talking in some foreign language and what appears to me, commenting on diners as they are eating. This, I find very irritating, not to mention RUDE.

Will I go back? Yes, But, until La Golue opens again. We live in the neighborhood so it's convenient.

Doesn't Recommend

blancasofi

Joined 3 years ago

No heart restaurant. I made a reservation for 4 of us for me and my friend 's birthday party. I did say it was the birthday party when I made a reservation.

But When we had a deserts, no candle, nothing.

And my husband said, :" This is my wife' s birthday party"

and Waiter says " you have to have said before...but this is ,y treat" and he brought very small, 2 inch cokkie for 4 of us.

That's it?

I talked with the maneger It was my and my friend's birthday , and he said : "oh, we didn't know that"

and he sent the waiter said I am sorry.

ANd this restaurant messed up for our bill with another table.

I know everyone make a mistake.

but the most importat is , how we fix it.

I wanted the orsey to show us sinserity to welcome us .

They are soper cold, and no sinserity.

the food was ok, but,

I wil never go there,

Doesn't Recommend

jennibean

Joined 6 years ago

Terrible Service. Found the food to be ok, but the service and ambience was terrible. It was very stuffy and although it was pretty empty they didn't want to sit anyone outside that didn't have reservations. Took 20 minutes to get a menu and another 20 to get food. Nobody came by to check if we were ok. For the service alone I would not recommend this place, nor would I return.

Recommends

lkcoops

Joined 7 years ago

Tartar Heaven. Friends took me here for my birthday dinner. We had cocktails at the bar then got a table outside. I had the chicken pate with currant jelly appertizer which was wonderful. For dinner I had the tuna tartar and it was the best I've ever had!!! Dessert was a cheese tray which I enjoyed. The service was relaxed - not rushed, not slow. My friend did have trouble getting a latte, which seemed odd. They got the order wrong - twice.

Recommends

dinout

Joined 5 years ago

Paris is next door. Great experience. It felt like a nice trip to Paris. Not even the food is great but the menu is well extended, not talking about the wine list that feature around 300 wines.

I was seating promptly, the service was nice and the manager kept stop by the table to insure we were having a good time.

Recommends

SCaron42

Joined 9 years ago

Decent French bistro fare on UES. We walked in on a Wed. evening and were seated promptly w/out a reservation. Service was very nice. I felt the wine list was fairly priced, and they have half bottles. The frisee salad and duck pate were very good, I would skip the porcini mushroom soup, and the lamb shank was above average at best. Nice dinner, in a beautiful setting, especially the outdoor seating. Decent French food, fairly priced. There are NOT a lot of choices on the Upper East Side. This is above average French bistro fare, nothing fancy, but I would go on another occassion and try it again. The ambience is lovely.