| ambiance |
100.0% positive |
- “
Cozy ambience and GREAT service ”
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The atmosphere is professional but relaxing. ”
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Friendly service, spotless treatment rooms and a warm and welcoming atmosphere is what you can expect every time. ”
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The atmosphere is friendly and intimate and the care you receive is masterful and luxurious. ”
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like the intimate atmosphere of Glow, and look forward to my next visit. ”
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My husband, not a spa guy, LOVES this place for its low-key ambiance. ”
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The atmosphere is cozy and relaxing as if you are in your own living room. ”
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Wonderful atmosphere and friendly customer service ”
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She guided me to our room (again cozy, clean, not 'sterile', just yummy). ”
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Glow spa has nice decor, a friendly staff, and is in a great location. ”
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have had my 'monthly maintenance' done at some of the best spas in the world - jillian and her team were exceptionally professional and friendly - nice atmosphere - excellent service - one of the best massages i have ever had by margaret - additionally ”
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Modern, cozy and comforting ambiance with lovely client service. ”
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The spa was a relaxing and the atmosphere was very comfortable yet chic. ”
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The minute you walk in this cozy spa you feel immediately welcome. ”
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The space: cozy, yet Open- serene, but not to "zen-y", the staff was very pleasant - offering beverages etc during my wait - yet not in that condecending way I often find my other experiences in the UES. ”
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The spa is cozy and clean. ”
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Her new location is fabulous. ”
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had a great lunch, quietly reading mags and just relaxing in a cozy bathrobe, I felt at home. ”
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The space is small; but cozy and the skin care specialist was very friendly. ”
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Personal , professional service, warm friendly atmosphere and wonderful individual services (facials and massages especially) designed for each person's needs and desires! ”
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She takes great pride & care in her treatments and this spa, on the cozy side, feels very intimate, you are treated as an individual not just a generic customer, with great personal attention and warmth. ”
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Glow has a beautiful relaxation lounge that made me feel warm and comfortable. ”
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Her space is warm and comfortable. ”
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was booked for a micro dermabrasion and I have to tell you not only was it a comfortable experience but my skin looked wonderful when I was finished. ”
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had been there before and loved it, but the new decor is just beautiful and I felt even more like a pampered princess than I did the first time. ”
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The atmosphere is very nice and the services are all terrific. ”
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Friendly, knowledgeable, and always makes me feel comfortable. ”
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Wonderful welcoming atmosphere and results oriented treatments! ”
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| dessert |
100.0% positive |
- “
This is one of those places that give u a "spa" style facial (lathering on creams, massaging your face, etc) but not so much results, I don't feel like my face got a good deep cleaning which is what I expected. ”
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| drinks |
100.0% positive |
- “
The staff was very attentive and offered us tea and a great blueberry & white tea drink as soon as we arrived! ”
- “
it's not like you come in, they give you a rope, slippers and you can sit on a couch, watch TV, drink fancy tea and listen to a good music on the background. ”
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| food quality |
100.0% positive |
- “
She guided me to our room (again cozy, clean, not 'sterile', just yummy). ”
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My skin always looks amazing & fresh. ”
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Their products smell and feel good enough to eat and they generously give you tasty beverages to hydrate yourself with. ”
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go to see her once a month and I look forward to our sessions(her upper body massages are yummy). ”
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| menu variety |
66.66999816894531% positive |
- “
Last year, I decided to attempt to change my skin for the better so I did some extensive research on the best facials for my purpose. ”
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The menu of services can be overwhelming, but the Glow team will tailor your sessions to suit your needs to a T, or T zone as the case may be. ”
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The spa recently expanded and offers a great lines of skin care options to use at home. ”
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| overall |
100.0% positive |
- “
The best place for facials! ”
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This is a nice place but after all the good press and great reviews I've seen I was a little disappointed. ”
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After looking up for so many days online and a in depth research for a really good facial place, i finally picked Glow Spa. ”
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great place for facials! ”
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by far the best place for a facial in the city. ”
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| return potential |
75.0% positive |
- “
Finally a spa that makes you want to come back, incredible service, professional staff and they do not shove products on you that they tell you that you have to buy. ”
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left there with such a bad taste in my mouth and when I attempted to tell the receptionist that I was not happy with the service she barked back and told me in short" too bad" Never will go back and def. ”
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Although I enjoyed the hand massage and conditioning treatment during the facial and the steaming and facial massage, I know I will never go back after the harsh and abrasive extractions. ”
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My daughter and I enjoyed our customized facials and would definitely go back. ”
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| service |
87.1399974822998% positive |
- “
Now I know why so many people love this Spa. ”
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Cozy ambience and GREAT service ”
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The service itself was mediocre but it was hurried. ”
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The space: cozy, yet Open- serene, but not to "zen-y", the staff was very pleasant - offering beverages etc during my wait - yet not in that condecending way I often find my other experiences in the UES. ”
- “
The girls are amazing, perfectionist, beautiful and friendly women and I look forward to my appointment each time! ”
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As a savvy spa client I can confidently say that Glow Skin Spa offers the best customer service and the most professional staff in NYC. ”
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The esthetician was attentive and nice. ”
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Margaret, my massage therapist was so friendly and aware about muscles, I knew I was in good hands. ”
- “
The staff and vibe at Glow is very friendly and relaxing. ”
- “
Friendly service, spotless treatment rooms and a warm and welcoming atmosphere is what you can expect every time. ”
- “
The staff was very attentive and offered us tea and a great blueberry & white tea drink as soon as we arrived! ”
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Everyone is super friendly and knowledgeable, and they aren't pushy about anything. ”
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brought my mother with me who has some physical difficulties and the staff took extra good care of her so I could relax too! ”
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Jillian and her staff are so knowledgeable about skincare, they make sure you are on the right products so you don't waste your money in the future. ”
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full facial was given in addition to the service, and I was there for over 1 hour, very very relaxed. ”
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Although my aesthetician was friendly, I'm not convinced she knew how to give a brazilian. ”
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Wonderful staff. ”
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If you are looking for a high quality facial without pushy sales people or obnoxious fellow spa goers, this is the place for you. ”
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The staff was wonderful. ”
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The place is very relaxing and the staff are very friendly. ”
- “
The staff is friendly and they don't try to push you to buy products like all of the other spas do. ”
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(We used to be big spa people, but have recently been jaded with the service at other spas.) ”
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Their friendly staff put you at ease as soon as you walk in the door. ”
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was given a friendly greeting by the woman at the front desk. ”
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Everyone there is so friendly and willing to help out. ”
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Glow spa has nice decor, a friendly staff, and is in a great location. ”
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For the first time in my life people complimented me on my great eyebrows. ”
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Surprisingly great service ”
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Not factory like at all, the staff makes you feel so special from the minute you enter their "haven ”
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This spa is really nice all of the people working there were friendly. ”
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The service was great, and it was well worth the trip from Philadelphia! ”
- “
The owner, Jillian, is proud of her staff and her passion for the pursuit of beautiful skin. ”
- “
realize that some people like gentle facials which will most likely leave your skin glowing but, in my experience, if your face needs "work" (exfoliation, extractions, etc), you will most likely leave red and see the benefits the next day. ”
- “
Really great people. ”
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The staff is very friendly, and they don't push products or services on you. ”
- “
also want to mention that Dana gives great brow service as well. ”
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had been to other spas in the city and thought I had the best service but I decided to try Glow Skin Spa due to my previous skin expert leving her job after having a baby. ”
- “
the service as well as the treatment are impeccable. ”
- “
agree with the other poster about how knowledgeable the staff is. ”
- “
Not great customer service and not rushing back their. ”
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have no doubt that in her absence I will receive excellent care from her very well-trained staff. ”
- “
The staff was wonderful and I couldn't thank Kyra enough for a great experience. ”
- “
started going to Glow Skin Spa about 6 months ago and it is by far the best spa and service I have had in the city. ”
- “
Both women were so friendly and always trying to accomadate your needs. ”
- “
Basically, they were unwilling to accept what I was telling them -- that the service was very disappointing -- and implied that I had misconstrued expectations of what a hot stone massage is. ”
- “
Awful awful staff ”
- “
Finally a spa that makes you want to come back, incredible service, professional staff and they do not shove products on you that they tell you that you have to buy. ”
- “
My first expierence with this spa was that the staff was rude unattentive. ”
- “
Glow has all the things you would expect from a spa and more great customer service/cleanliness/non pushy attitude/spending time with the individual and looking beyond external factors. ”
- “
Personal , professional service, warm friendly atmosphere and wonderful individual services (facials and massages especially) designed for each person's needs and desires! ”
- “
left there with such a bad taste in my mouth and when I attempted to tell the receptionist that I was not happy with the service she barked back and told me in short" too bad" Never will go back and def. ”
- “
Modern, cozy and comforting ambiance with lovely client service. ”
- “
Wonderful atmosphere and friendly customer service ”
- “
Excellent service that pampers you. ”
- “
The staff is extremely friendly and they don't hastle you to buy all of their products. ”
- “
The atmosphere is friendly and intimate and the care you receive is masterful and luxurious. ”
- “
The staff is friendly and helpful. ”
- “
To summarize my long review: Glow Skin Spa is by far the most friendly, attentive and professional spa I have been to in the city and I highly recommend you make an appointment. ”
- “
The staff was very helpful in helping select the right treatment that would treat my skin type. ”
- “
But the experience didn't end there; I was then given a WONDERFUL aromatherapy massage by ROSE, who is a very focused, attentive therapist with just the right touch. ”
- “
My aesthetician (Dana) was extremely friendly and informative about skin care and explained everything she was doing during the facial. ”
- “
have had my 'monthly maintenance' done at some of the best spas in the world - jillian and her team were exceptionally professional and friendly - nice atmosphere - excellent service - one of the best massages i have ever had by margaret - additionally ”
- “
know when I go to Glow that I'll feel 110% satisfied when I leave that I've not only received a great treatment but that the people who work there listened to everything I had to say about my skin and took it very seriously. ”
- “
The space is small; but cozy and the skin care specialist was very friendly. ”
- “
Wonderful owner & attentive during facial ”
- “
The staff is very friendly and Jillian does such amazing things for my skin! ”
- “
Also, the staff is very knowledgeable. ”
- “
Friendly staff, wonderful facial with Dana ”
- “
My first facial there was nothing but amazing and I am looking forward to years of great service. ”
- “
Professional staff! ”
|
| value |
78.13000202178955% positive |
- “
was warned about the on-going renovations that they're undergoing to expand, so it wasn't a surprise for me to see a huge plastic covering in the waiting area. ”
- “
Glow skin spa, affordable great facials which actually work. ”
- “
Jillian and her staff are so knowledgeable about skincare, they make sure you are on the right products so you don't waste your money in the future. ”
- “
Though the spa may be small the value is quite wonderful. ”
- “
All in all a really good facial and worth the dough! ”
- “
Good value for the money. ”
- “
recession-worthy investment beats all the pricey blah spas ”
- “
If you are looking for a place to go for general monthly maintainance, the prices at Glow are comparable (or better) to other good spas. ”
- “
My co-worker got her waxing done there and she loved it too, the prices are nice as well. ”
- “
I've spend tons of money going to expensive facials all over the city, this place really is THE BEST. ”
- “
The service was great, and it was well worth the trip from Philadelphia! ”
- “
have tried sooo many spas, including pricey salons like Elizabeth Arden and Trish Macevoy,and I must tell you Glow makes them all look really sad. ”
- “
The prices are reasonable too. ”
- “
Beware: they tend to apply pressure to buy their overpriced products. ”
- “
Their prices are very much reasonable which is great too. ”
- “
In the big NYC void between overpriced snob joints and cheap skin care factories, Jillian Wright outclasses everybody. ”
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| wait time |
75.0% positive |
- “
The minute you walk in this cozy spa you feel immediately welcome. ”
- “
To summarize my long review: Glow Skin Spa is by far the most friendly, attentive and professional spa I have been to in the city and I highly recommend you make an appointment. ”
- “
Not factory like at all, the staff makes you feel so special from the minute you enter their "haven ”
- “
It is a very calm place and Marjorie took such good care of me (even gave me some career advice), we had a nice talk and when the mask was on, she told me to just lie down and relax for 20 minutes and she gave me a fabulous arm and hand massage. ”
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