| ambiance |
100.0% positive |
- “
Wonderful welcoming atmosphere and results oriented treatments! ”
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The minute you walk in this cozy spa you feel immediately welcome. ”
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Modern, cozy and comforting ambiance with lovely client service. ”
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Her new location is fabulous. ”
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Personal , professional service, warm friendly atmosphere and wonderful individual services (facials and massages especially) designed for each person's needs and desires! ”
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had a great lunch, quietly reading mags and just relaxing in a cozy bathrobe, I felt at home. ”
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Cozy ambience and GREAT service ”
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like the intimate atmosphere of Glow, and look forward to my next visit. ”
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Glow spa has nice decor, a friendly staff, and is in a great location. ”
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The spa was a relaxing and the atmosphere was very comfortable yet chic. ”
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The space: cozy, yet Open- serene, but not to "zen-y", the staff was very pleasant - offering beverages etc during my wait - yet not in that condecending way I often find my other experiences in the UES. ”
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Glow has a beautiful relaxation lounge that made me feel warm and comfortable. ”
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had been there before and loved it, but the new decor is just beautiful and I felt even more like a pampered princess than I did the first time. ”
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Her space is warm and comfortable. ”
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have had my 'monthly maintenance' done at some of the best spas in the world - jillian and her team were exceptionally professional and friendly - nice atmosphere - excellent service - one of the best massages i have ever had by margaret - additionally ”
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Friendly service, spotless treatment rooms and a warm and welcoming atmosphere is what you can expect every time. ”
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The space is small; but cozy and the skin care specialist was very friendly. ”
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Wonderful atmosphere and friendly customer service ”
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My husband, not a spa guy, LOVES this place for its low-key ambiance. ”
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The atmosphere is professional but relaxing. ”
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The atmosphere is friendly and intimate and the care you receive is masterful and luxurious. ”
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The spa is cozy and clean. ”
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Friendly, knowledgeable, and always makes me feel comfortable. ”
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She takes great pride & care in her treatments and this spa, on the cozy side, feels very intimate, you are treated as an individual not just a generic customer, with great personal attention and warmth. ”
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was booked for a micro dermabrasion and I have to tell you not only was it a comfortable experience but my skin looked wonderful when I was finished. ”
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She guided me to our room (again cozy, clean, not 'sterile', just yummy). ”
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The atmosphere is very nice and the services are all terrific. ”
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The atmosphere is cozy and relaxing as if you are in your own living room. ”
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| dessert |
100.0% positive |
- “
This is one of those places that give u a "spa" style facial (lathering on creams, massaging your face, etc) but not so much results, I don't feel like my face got a good deep cleaning which is what I expected. ”
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| drinks |
100.0% positive |
- “
it's not like you come in, they give you a rope, slippers and you can sit on a couch, watch TV, drink fancy tea and listen to a good music on the background. ”
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The staff was very attentive and offered us tea and a great blueberry & white tea drink as soon as we arrived! ”
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| food quality |
100.0% positive |
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My skin always looks amazing & fresh. ”
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Their products smell and feel good enough to eat and they generously give you tasty beverages to hydrate yourself with. ”
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go to see her once a month and I look forward to our sessions(her upper body massages are yummy). ”
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She guided me to our room (again cozy, clean, not 'sterile', just yummy). ”
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| menu variety |
66.66999816894531% positive |
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The spa recently expanded and offers a great lines of skin care options to use at home. ”
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Last year, I decided to attempt to change my skin for the better so I did some extensive research on the best facials for my purpose. ”
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The menu of services can be overwhelming, but the Glow team will tailor your sessions to suit your needs to a T, or T zone as the case may be. ”
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| overall |
100.0% positive |
- “
The best place for facials! ”
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by far the best place for a facial in the city. ”
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This is a nice place but after all the good press and great reviews I've seen I was a little disappointed. ”
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After looking up for so many days online and a in depth research for a really good facial place, i finally picked Glow Spa. ”
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great place for facials! ”
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| return potential |
75.0% positive |
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My daughter and I enjoyed our customized facials and would definitely go back. ”
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left there with such a bad taste in my mouth and when I attempted to tell the receptionist that I was not happy with the service she barked back and told me in short" too bad" Never will go back and def. ”
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Although I enjoyed the hand massage and conditioning treatment during the facial and the steaming and facial massage, I know I will never go back after the harsh and abrasive extractions. ”
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Finally a spa that makes you want to come back, incredible service, professional staff and they do not shove products on you that they tell you that you have to buy. ”
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| service |
87.1399974822998% positive |
- “
Personal , professional service, warm friendly atmosphere and wonderful individual services (facials and massages especially) designed for each person's needs and desires! ”
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Jillian and her staff are so knowledgeable about skincare, they make sure you are on the right products so you don't waste your money in the future. ”
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realize that some people like gentle facials which will most likely leave your skin glowing but, in my experience, if your face needs "work" (exfoliation, extractions, etc), you will most likely leave red and see the benefits the next day. ”
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Modern, cozy and comforting ambiance with lovely client service. ”
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have no doubt that in her absence I will receive excellent care from her very well-trained staff. ”
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My first expierence with this spa was that the staff was rude unattentive. ”
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Everyone is super friendly and knowledgeable, and they aren't pushy about anything. ”
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The staff is extremely friendly and they don't hastle you to buy all of their products. ”
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also want to mention that Dana gives great brow service as well. ”
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My aesthetician (Dana) was extremely friendly and informative about skin care and explained everything she was doing during the facial. ”
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full facial was given in addition to the service, and I was there for over 1 hour, very very relaxed. ”
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Both women were so friendly and always trying to accomadate your needs. ”
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Wonderful atmosphere and friendly customer service ”
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The staff was very helpful in helping select the right treatment that would treat my skin type. ”
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The atmosphere is friendly and intimate and the care you receive is masterful and luxurious. ”
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My first facial there was nothing but amazing and I am looking forward to years of great service. ”
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The service was great, and it was well worth the trip from Philadelphia! ”
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Wonderful owner & attentive during facial ”
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Professional staff! ”
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Now I know why so many people love this Spa. ”
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The staff is friendly and they don't try to push you to buy products like all of the other spas do. ”
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Surprisingly great service ”
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The staff was very attentive and offered us tea and a great blueberry & white tea drink as soon as we arrived! ”
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The staff and vibe at Glow is very friendly and relaxing. ”
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The staff is friendly and helpful. ”
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The staff is very friendly, and they don't push products or services on you. ”
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The space: cozy, yet Open- serene, but not to "zen-y", the staff was very pleasant - offering beverages etc during my wait - yet not in that condecending way I often find my other experiences in the UES. ”
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Not factory like at all, the staff makes you feel so special from the minute you enter their "haven ”
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Awful awful staff ”
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Cozy ambience and GREAT service ”
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Margaret, my massage therapist was so friendly and aware about muscles, I knew I was in good hands. ”
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the service as well as the treatment are impeccable. ”
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As a savvy spa client I can confidently say that Glow Skin Spa offers the best customer service and the most professional staff in NYC. ”
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The girls are amazing, perfectionist, beautiful and friendly women and I look forward to my appointment each time! ”
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The place is very relaxing and the staff are very friendly. ”
- “
Finally a spa that makes you want to come back, incredible service, professional staff and they do not shove products on you that they tell you that you have to buy. ”
- “
Friendly service, spotless treatment rooms and a warm and welcoming atmosphere is what you can expect every time. ”
- “
have had my 'monthly maintenance' done at some of the best spas in the world - jillian and her team were exceptionally professional and friendly - nice atmosphere - excellent service - one of the best massages i have ever had by margaret - additionally ”
- “
To summarize my long review: Glow Skin Spa is by far the most friendly, attentive and professional spa I have been to in the city and I highly recommend you make an appointment. ”
- “
Basically, they were unwilling to accept what I was telling them -- that the service was very disappointing -- and implied that I had misconstrued expectations of what a hot stone massage is. ”
- “
know when I go to Glow that I'll feel 110% satisfied when I leave that I've not only received a great treatment but that the people who work there listened to everything I had to say about my skin and took it very seriously. ”
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The service itself was mediocre but it was hurried. ”
- “
Really great people. ”
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(We used to be big spa people, but have recently been jaded with the service at other spas.) ”
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Glow has all the things you would expect from a spa and more great customer service/cleanliness/non pushy attitude/spending time with the individual and looking beyond external factors. ”
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The space is small; but cozy and the skin care specialist was very friendly. ”
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agree with the other poster about how knowledgeable the staff is. ”
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This spa is really nice all of the people working there were friendly. ”
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started going to Glow Skin Spa about 6 months ago and it is by far the best spa and service I have had in the city. ”
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Although my aesthetician was friendly, I'm not convinced she knew how to give a brazilian. ”
- “
The staff is very friendly and Jillian does such amazing things for my skin! ”
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was given a friendly greeting by the woman at the front desk. ”
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But the experience didn't end there; I was then given a WONDERFUL aromatherapy massage by ROSE, who is a very focused, attentive therapist with just the right touch. ”
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If you are looking for a high quality facial without pushy sales people or obnoxious fellow spa goers, this is the place for you. ”
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left there with such a bad taste in my mouth and when I attempted to tell the receptionist that I was not happy with the service she barked back and told me in short" too bad" Never will go back and def. ”
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For the first time in my life people complimented me on my great eyebrows. ”
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Not great customer service and not rushing back their. ”
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Also, the staff is very knowledgeable. ”
- “
had been to other spas in the city and thought I had the best service but I decided to try Glow Skin Spa due to my previous skin expert leving her job after having a baby. ”
- “
Wonderful staff. ”
- “
Glow spa has nice decor, a friendly staff, and is in a great location. ”
- “
Everyone there is so friendly and willing to help out. ”
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The staff was wonderful. ”
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brought my mother with me who has some physical difficulties and the staff took extra good care of her so I could relax too! ”
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Their friendly staff put you at ease as soon as you walk in the door. ”
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The owner, Jillian, is proud of her staff and her passion for the pursuit of beautiful skin. ”
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Excellent service that pampers you. ”
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Friendly staff, wonderful facial with Dana ”
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The staff was wonderful and I couldn't thank Kyra enough for a great experience. ”
- “
The esthetician was attentive and nice. ”
|
| value |
78.13000202178955% positive |
- “
Beware: they tend to apply pressure to buy their overpriced products. ”
- “
My co-worker got her waxing done there and she loved it too, the prices are nice as well. ”
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The prices are reasonable too. ”
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was warned about the on-going renovations that they're undergoing to expand, so it wasn't a surprise for me to see a huge plastic covering in the waiting area. ”
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I've spend tons of money going to expensive facials all over the city, this place really is THE BEST. ”
- “
have tried sooo many spas, including pricey salons like Elizabeth Arden and Trish Macevoy,and I must tell you Glow makes them all look really sad. ”
- “
The service was great, and it was well worth the trip from Philadelphia! ”
- “
Though the spa may be small the value is quite wonderful. ”
- “
In the big NYC void between overpriced snob joints and cheap skin care factories, Jillian Wright outclasses everybody. ”
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All in all a really good facial and worth the dough! ”
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recession-worthy investment beats all the pricey blah spas ”
- “
Good value for the money. ”
- “
If you are looking for a place to go for general monthly maintainance, the prices at Glow are comparable (or better) to other good spas. ”
- “
Their prices are very much reasonable which is great too. ”
- “
Jillian and her staff are so knowledgeable about skincare, they make sure you are on the right products so you don't waste your money in the future. ”
- “
Glow skin spa, affordable great facials which actually work. ”
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| wait time |
75.0% positive |
- “
The minute you walk in this cozy spa you feel immediately welcome. ”
- “
It is a very calm place and Marjorie took such good care of me (even gave me some career advice), we had a nice talk and when the mask was on, she told me to just lie down and relax for 20 minutes and she gave me a fabulous arm and hand massage. ”
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To summarize my long review: Glow Skin Spa is by far the most friendly, attentive and professional spa I have been to in the city and I highly recommend you make an appointment. ”
- “
Not factory like at all, the staff makes you feel so special from the minute you enter their "haven ”
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