Marc By Marc Jacobs Store

11/09/10

OMGGGG!!!!!

by RESPECTMEandpizza

OMG WENT TO THE WORST PLACE EVER WENT 2 MARC JACOBS STORE IT WAS SO SCARY SOMEONE SLAPPED ME IT WAS DANGEROUS I HAD 2 HIDE MY KIDS UNDER A TABLE DA SAILSPEOPLE WERE MEAN 2 MY KID LAMORTIRA AND MY BABY GIRL leroone ok look it was no fun journey just a nightmare in hell..run!!!!!! for da hills brotha and take da fam and da dogz wit u

-KILLA BEE

08/01/10

Friendly service, great clothes

by slb83

I always visit this store when I am in New York. I have found that the service has always been pleasant and friendly. Esp. love the sale section! Large selection of affordable gifts and costume jewelry in addition to clothes.

• Pros: everything in the store

04/26/10

good experience

by sinahee

i'm reading here a lot about the horrible service, but i honestly cannot relate to it.

i've been there many times before, my first time was with a friend & i went in there to look around, not planning on buying anything. i thought the people there would be rude to me since i was just looking around but instead of bothering me & asking me if i wanted something, they always smiled.

i did end up buying a scarf, great umbrella & key chain. the girl who attended me was so sweet! the packaging for the umbrella & scarf i had chosen was open but i hadn't noticed but the girl had. she quickly exchanged it for a new one. she accidentally overcharged me because she got confused with another account, that was the only bad experience i have ever had, besides the fact that is always SO PACKED.

the handsome guy by the door just smiled every time i passed by the umbrellas (i couldn't choose one) instead of looking annoyed at my indecisiveness & when i left he opened the door for me & waved bye.

every other experience after that has been really good.

• Pros: great stuff!
• Cons: over-crowded

03/06/09

Do not go there unless you couldn`t find the item anywhere else in NY

by sakkurt

The rudest people that I`ve ever seen in a store in NYC. It is not just one time that the sales people were rude, but everytime I go there, I want to scream like you are not Marc Jacobs, and not the designer of anything in there either. The last time I was there I was trying some shoes, and I had 3 shopping bags from another store. The older lady there just pushed my bags and told me if I could come in another time because they need to organize and it is hard when I try the shoes on with my shopping bags. I couldn`t believe what I heard!!!!!! It was a regular store hour with 1 other customer. There was another time when i asked for another color of the bag that I was wearing, the guy there said it is sold out. I was checking other bags there and another lady came in asked for the same bag to another salesperson. She said let me check and brought the bag from the back. I asked her and she brought me one, too. I wanted to strangle the guy, but didn`t say anything because I cannot lover myself to his level of rudeness!!!!!!!!! As much as I LOVE Marc Jacobs, I literally HATE that store.

• Pros: Nice selection of Marc by Marc Jacobs items
• Cons: Extremely rude and arrogant salespeople

12/17/08

testing

by maryampessaran

handbag was twice as much as i am used to paying for . can purchase product at macys for a lower cost

• Pros: big assortment
• Cons: too high priced