“The atmosphere is a little bright and almost cafe-like, but it can still be a good place to take a date.”
“Oh yeah - the food was subpar (except for the cheesecake).”
“Crazy noise level Overcrowding level. Service among certain staff members - some of the wait staff are naturally rude. Suggestive Dining: When low in dough, try prix fixe. For a romantic evening, start off with a fondue then the entrees. Try out the caref”
“The food was OK at best, and if you don't LOVE cheese don't even consider going here.”
“My friends and I ordered off the prix-fixe menu for Restaurant Week, ($35.00 for an appetizer, entree, and desert), and the food was quite good.”
“Each and every one of us is raving about what is "our favorite restaurant" out of the 6 we visited during the Easter holiday.”
“But overall I liked the layout and would love to go back to try their flights of wine & cheese.”
“The staff was very knowledgeable, particularly about wine and cheeses.”
“little pricey for cold service.”
“The food is excellent, but the service is slow and unfriendly.”
Cheese is king at this large, brassy bistro, where it's not too much to have gougeres, a cheese plate AND fondue. A perfect spot for a fun Sunday brunch or loud, lively dinner. The cheese cave is the place to reserve for a special dinner, and don't forget about their ubercheese picnic baskets to go. A retail shop on the side of the restaurant allows you to supplement what's in the picnic baskets or pick out a perfect gift.
DEFINITELY GO BACK!!!!!!!!!. I had read about Artisanal Bistro in a travel magazine and it was great!! The Onion soup was exceptional! It was just as good as the onion soup my mom makes up in Quebec! The ambience throught the resturant was spectacular and the servie was quick and efficent! I would say congradulations to them on a great buisness! I will definitely go back!!!!!
huge disappointment. I was looking foreard to try Artisanal during restaurant week, but was disappointed by the meal. The beef was a lump of stringy overcooked mystery meat. The salad’s greens were fresh and flavorful, but it was a big bowl of lettuce with nothing else.
Great dining experience, but..... I've waited for just the right time to experience Chef Brennan's Artisanal (being a huge Picholine fan), and overall, the experience was absolutely wonderful. The folks at the door were gracious, the decor was warm and inviting on a cold, winter's day, and the cuisine was exceptional and perfectly presented. My guest and I both believed that the fondue du jour was the highlight. Bravo Brennan!! With all this going for it, why does management appear to hire dour waiters who all seem like they would rather be someplace else? Requesting another glass of wine (or in our case, several glasses) seemed to irritate not only our waiter, but also a fellow waiter or manager when our waiter was no where to be found. I understand shift changes, but hey, we were still there enjoying every other aspect of Artisanal. That said, we won't be denied Chef Brennan's experience and will definitely return. Maybe we just caught all the waitstaff on a bad day....
Definitely reconsider!!!. I am a regular customer of Artisanal and always had a good experience. This restaurant should be a clear choice to invite a large group (11 people) for a holiday lunch. Think again! - it is a BAD decision. Apparently a comfortable table for this size group starts at “12” (not 11) - so we were all very cozy around a round table. And, the service for a big group is non-existant. The wait staff was extremely unattentive and slow. But you will pay for it anyway with an 18% gratuity (which was underlined twice in red pen on our check - very subtle!). A normal lunch (3 courses) took more than 3 hours - in fact, our waiter left for the day and another shift took over! Ten out of eleven of our group ordered steak frites: the flank steak was hardly recognizable, extremely small and looked like something ‘left over’ from the kitchen. The filet mignon was better, but had to be sent back to be cooked as requested (medium) - it was finally presented after re-heating it, and tasteless. Maybe that is why we provided an endless supply of ‘ketchup’ - or was it for the cold french fries? It is hard to say. Don’t expect any bernaise sauce either - after reminding the waiters 3 times, we were told that they “don’t have any”! We spent $795.00! and left the restaurant disappointed and embarrased we had taken our group there for what should have been an enjoyable, delicious holiday lunch. Definitely reconsider!!!
I LOVE this place. I went here last night and loved every second of it, this place is amazing, a friend has been promising to take me for ages and it was totally worth going, best fondue ever, and the customer service was also awesome, if you are thinking about going, just do it, you wont regret it
Cheese Heaven. I've been here several times and have always been satisfied. My gf is a cheese freak, so a trip here can usually suppress her craving. The food is very good. I haven't been disappointed with an entree yet. However, the cheese and wine are the main attractions here. The fondue is always a hit and can be eaten as a main course. There's also a great choice of wines to go with the extensive cheese selection. I just wish they gave a little more cheese for the money you spend. The portions can be a little too small to satisfy your stomach. Otherwise, a great spot all around.
Surprised by some of the negative ratings. I visited for an early lunch/brunch on Sunday, June 13, 2010. Hard to decide from all the cheeses, other dishes, and wines available, but I wanted to try a flight of wines so picked "Sparkling Beauties" with 3 sparkling wines and 3 cheeses. I also had an order of Gougeres (delicious and warm from the oven). The wines were a Cava from Spain, a Taittinger "Cuvee Prestige" from Champagne, France and an Jura Arbois Rose' from France. The cheeses were three that I really like--Humboldt Fog blue-veined goat cheese, Sonoma, CA, Manchego, Spain, and Comte, France. i was also tempted by a carmelized onion tart, snails or English cheddar sandwich with bacon and apple. I would have liked larger portions of the cheese (as others have noted) even if it meant paying a bit more. The special that Sunday was 100-cheese fondue! Nice atmosphere. Families from young children to grandparents were enjoying brunch. Will want to visit again when in NYC.
Artisanal on Behind the Burner. I was just reading about the great food at Artisanal on Behind the Burner. com!
Biggest letdown in several years!. Artisanal is located in a random spot in Murray hill. It's a large restaurant with no soul. The food was not good. It was what I'd expect from cheap take out. Artisanal just charges insane prices (think union sq cafe or babbo) and offers horrible service for it. Avoid this place unless you want to feel at home if you're a tourist with a bad guide book.
Delicious cheese -- but not enough of it.
The rest of the food is good, but not outstanding, so I'll focus on the cheese. The selection is tremendous and many of cheeses I've had here rank among the best I've sampled anywhere.
That said, cheese is not gold. It's milk, salt and bacteria. If I spend $20 on it, I expect to get more than three decent-sized mouthfuls -- and I don't consider a stack of bread an adequate substitute.
I'll end with a warning: Don't come here if you don't like cheese. There is plenty of other stuff to eat -- and much of it is pretty good -- but the entire place smells so much of cheese that it tends to sicken those who don't like cheese. I've had it happen to friends on two different occasions.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!