“used to love the Strip House, the steak is good, if not the best, and the atmosphere is nice.”
“ordered lobster and clams casino, their cream of mushroom soup is delicious too!”
“They have a great scotch and beer selection, including some Belgian Trappist Ales, which are always a good choice.”
“order the steaks.”
“Our table had a good variety of orders with alll the meats represented.”
“have been to hundreds of well known steakhouses nationally and paid top dollar for some nice cuts- but, I must say, this restaurant is definitely in the top 10 best I've ever eaten at.”
“Had a great business dinner here a few weeks ago and plan to return for my birthday.”
“The service definitely matched the prices and the food was simply incredible!”
“The cheesecake is so big you will need a shovel but it is well worth it.”
“Really great food, awesome Decor, long wait.”
One of the WORST Steakhouses in the City.
Bad steak and awful service. I would not recommend this place at all. Had my cell phone lost/stolen here. If I could give this place zero stars, I would. I would rather put up with the racism and bogus tomato and onion recommendations at Peter Luger.
If forced to go into this place, leave, if tied down, don't listen to the staff highlighting the ribeye.
Only the Mains.
I guess if your going to a steakhouse and the steak is good, that should be enough, no!
First, this place is dark. I like a sultry, cozy place, but the lounge was nearly impossible to see anything.
The drinks were nice, but I would say across the board 1-3 bucks more than an average restaurant.
The Seafood Plateau, had a lot on it but, just wasn't juicy. The clams were tilted sideways, so all the juice leaked out, and they began to shrivel. The crab seemed like they had been exposed for a while and were wuite dry, and the tuna and scallop salads were over dressed.
The service was very good. The lobster ravioli, unconstructed, was tasteless, and the pasta was way too thick. The Lamb Chop and Strip were really great.
And the trillion layer chocolate cake was decadent.
All in All, the main course was great, but the rest just didn't do it.
Strip House on Behind the Burner. Strip house is delish, we always go for a special occasion. I first heard about them from Behind the Burner. com, I'm glad I did!
Avoid Strip House-Poor Wait Service.
I have been in the food service industry for 35 years & travel a great deal. The Strip House came highly recommended so we made reservations for our party of 6. Unfortunately, The Strip House was one of the worst experiences I have ever encountered in all my years. We were seated promptly . The atmosphere was cozy and interesting as we were welcomed.. Our waiter, Paco, recited the specials perfectly yet that was to be the last professional behavior we would witness from him. Proper service & attitude went downhill from that point on.
Our first choice of wine was not available, that was understandable & no big deal. As we reviewed the wine list again our waiter became impatient. We asked him about another wine on the list, he arrogantly remarked, “it’s a dry red ......” shrugging in a condescending manner. We ordered six appetizers (scallops) and wanted to split entrees since we had a large lunch earlier. His response was a curt, ‘we don’t work that way!’as he turned on his heel and walked away. He returned to our table pressing us to order in a brusque tone. It was quite uncomfortable.
Paco returned with the wine & glasses were quickly sloshed with wine & refilled immediately upon a few sips. Our appetizers & entrees were brought hurriedly to the table all at one time. Which was not a surprise as he had proclaimed that he was bringing everything out together before he briskly walked away. He didnt ask us, he told us!
Obviously, the intention was to feed us as fast as possible and turn our table quickly.
Another offensive moment was when I observed Paco, standing in wait speaking with a co-worker with blatant disdain about another table as he glared at them.
We decided that staying for dessert and after dinner drinks & coffee would be enjoyed at a different establishment. We reluctantly left a 20 percent tip which he did not deserve. I would have preferred to tip his assist staff who were much more gracious.
Certainly the rudeness & haughtiness displayed by our particular waiter means that I will never step foot in this restaurant again.
There are many other great steakhouses in NYC that appreciate your business. Steer clear of The Strip House.
Romantic Steakhouse for once!.
Great steak, awesome creamy spinach with bacon bits, goose fat baked potatoes but slightly overly crowded seating.
In a nutshell, they serve solid food. Everything we ordered on the menu tasted great and came in nice presentation. Waiters were very friendly and tentative. We ordered filet mignon, 20 oz bone-in NY strip, black truffle creamy spinach, goose fat potatoes and tomato salad. The tomato salad was really refreshing and marinated well. I tried the NY Strip and it was great but I still feel that Peter Luger's steak tastes better.
The seating however is not 5 star worth. The back of my seat is right in between two people behind me and the other friend at our table was right behind people standing near the bar. So he could get hit by some lady's purse or whoever that walks by. A bit too crowded and loud for a high end steakhouse.
Poor Service and a Crappy Attitude. 11 of us went to Striphouse for our Christmas Dinner which has been an annual event now for 15 years. We've been to many different steakhouses in the city, including DelFrisco's, Sparks, BLT Prime and Wolfgangs to name a few. Striphouse, by far, was the worst experience that we've encountered in those 15 years. It seemed everyone who worked there had an attitude and the service was very questionable. My order of a filet on the bone was mistakenly cut up and placed at the other end of the table and included as someone elses order. No apologies or acceptance of blame. In fact, they were annoyed that I didn't accept the fact that someone else ate my meal and seemed agitated that I still wanted a steak of my own. The main objective of the wait staff was to get us out and turn over the table. We even overheard a "manager type" person say that they needed our table. Which I guess explains why most of our party weren't asked what they wanted for dessert or didn't receive what they ordered. Our bill was $2,000 and we had no say in the tip as it's included on the bill for a party that large. We were also hit with a tip charge on the bill for the one round of drinks some of us had at the bar. We had transferred our bill from the bar to our table and one person in our party was told that the bar tenders work for tips, so he left a $20, but I guess leaving a $1.00 or so tip per drink was not enough as we were hit with another bar fee at the end of the night. Bottom line, you can do so much better at any of those other steakhouse that I mentioned. While you'll still pay a lot, the quality is very good and the staff treats you like like you're special. Striphouse needs an overhall in hospitality and a rehiring of staff that caters to the public and not feeds off of them.
flavorless steak, rude wait staff, lousy overall,. we had reservations at 9 and got seated at 9:45. Once we sat down the waiter seemed to lack any sort of personality. the hostesses (2 of them) were initially nice but then at 9:30 when i started inquiring why we weren't being seated all of the sudden i became the bad guy. Finally at 9:45 we sat down. We ordered the "special" dry aged steak for two. how could you go wrong, right? To say we were disappointed would be an understatement. On top of this the waiter had a big chip on his shoulder. What i found interesting was that the couple next to us had the same experience. only there's was more negative. apparently the guy had asked the waiter for a wine recommendation only to have the waiter give him a look as if he were being bothered and say "i don't know". then just walked away. As we exited we walked by our tablemates, the guy was talking to the hostess and uttering the words "i'll never come back". well, this too is our sentiment. look, there are a lot of people that eat out once a year and have no idea what fine dining entails. i am not one of these people. i eat out just about every day. i work from home so this is an escape for me to get out of the apartment. I am also a big steak lover and i perhaps could have forgiven the rude service,late seating if the steak was decent. this was not the case. the next time you want a good steak, go to Lugers in brooklyn, go to Spark's in midtown. But whatever you do, spare yourself from this bastion of mediocrity.
worst service ever, was like a JOKE.
True story, from last night 10/17/2009.
1, Bitchy bartender who ignores order
2, Waiter brings wrong bottle, twice.
3, Sub manager, worst of all, worst of new york, RUDE as hell.
4, No sense of customer service of general manager,
We had reservation at 9:00, didn't get a table until 9:45. OK, it's NY, this place is supposedly a "hot spot".
We waited at the bar, ordered two drinks, and two waters. Drinks came right up, water, completely ignored, after 3 attempts, finally my boyfriend had to "yell" to get water.
We seated, 4 of us, ordered bottle of red wine. The waiter came back with bottle of white wine, as they showed the bottle, we told him that's not what we ordered. He came back with the bottle, which was not what we ordered. It was upgraded version of what we order. We confirmed that this is the $50 bottle we ordered. He had to go back to sub manager, he came back with "attitude", asking what made us think this is different from what we order. They are French, know about wine. It was actually better wine than $50 bottle we ordered, so we took it.
But they had to confirm with several people so wine did not come until our main course comes in. Yes, it took over 30 min to get a bottle of wine.
I ordered 10 oz of filet, two others ordered rib eye of 24 oz with bone. Mine came, pretty big size. Theirs, looked like they each got 5 oz. Bone was put on the side, should weight less than 4 oz. So, easy math. They should get about 10 oz of meat each, should be "about" the same size of my 10 oz filet.
It was SO obviously, we were curious to see what this is about, not angry, just asked the sub manager. This 30 something, short, white guy, said:
"Why would you split the rib-eye", meaning, you guys are so cheap you don't want to order one per person?
It DID not answer our question.
He also said, maybe mine was 14 oz by mistake, so I got "lucky". True, true story. So what are we complaining? that was his attitude. We got angry at that point, asked to General Manager to come.
He was, confused because such thing, even in crappy restaurant, should not happen.
He asked us, how they can make this up. At that point, my filet was cold, we just wanted to get he hell out of the restaurant, so there was no need for them to bring new dishes, or give us extra bottle,
We asked for check, after making sure not to charge my filet which I did not touch. Check came, charged for half of the crappy rib-eye, bottle of wine, and half of salad, half of appetizer, for the "ANGRY, unpleasant, most rude, non-appetizing experience" we still had to pay over $100. No tip, of course.
If you wanna waste money, give it to charity please, NOT go there, not to be "disrespected and treated as crap".
I organized a dinner to send one of my buddies off to India for a 2 year work stint. It was a last minute deal and we planned on 8-10 guys showing up. He wanted to do steak. We have all eaten at most of the top steak joints in NYC. I had never been to the Strip House but had heard good things from colleagues. I decided to make a reservation for 10 the day before. We were able to get that reservation and the girl on the phone was very nice. Later I started reading these reviews of how bad the service is. I could not have found that to be more from the truth. The host was very nice. We wound up with 8 people(I had called and changed the reservation to 8) The first table they seated us at was against the wall and a bit cramped for 8 big guys. They had no problem moving us to a table in the center of the room that let us spread out a bit more.
I also read that the service was rushed. We walked in at 7 for out 7pm reservation. We were missing one guy. They told us to take our time and just let them know when we wanted to be seated. After 15 min we told them we were ready and would wait for the last guy at the table. We waited another 30 min or so and were not rushed along to order at all. After the apps there was a nice waiting period before the steaks came. The staff was very attentive and very courteous. I imagine maybe people feel like if they spend a lot of money on dinner they need to have someone wipe their chin, I dont know, but I do know that these guys did a great job.
As far as the food goes we had the seafood platter for the table. I would say the shell fish was average. The scallops were amazingly good. We also had the foie gras which may have been the best I ever had. I ordered some bacon and the tomato and mozzarella for the table as well. I had the bacon and it was pretty good.
For the mains everyone had the bone in strip but one guy who ordered the lamb. The strips were slightly overcooked but not outrageous. I knew from others to order the steak rarer then you normally would elsewhere. The quality of the steak was great. It had a great taste and was not just a piece of meat with butter on it.
As for the corkage policy, we brought 2 bottles of wine and were charged $15 per cork. It was not an issue at all. We also ordered more wine after we finished our two bottles.
All in all a great experience. I would recommend trying this place.
What happened?. Judging from good bread, salad and sides, I would think this place wants to do good food. So why were their meat so tough and flavorless? Both strip steak and rib steak were not properly aged, and not seasoned. Their steak sauce was like ketchup. Their sweet chili sauce was like a sweat and sour sauce from cheap Chinese take out.. Was it just an off night? I wonder....
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