201 E 24th St, New York, NY | Directions 1001040.739492 -73.982619
Neighborhoods: Kips Bay, Midtown
What happened? – This was such a nice place to stay when The Marcel opened a few years ago. Nice staff, clean rooms, a really good value. 2-3 years later it looks like 10 and more years would have passed. Check the room before you move in and ask for a non smoking room.
New Years Eve – This hotel not only gave away my room which was held with a credit card on new years eve, but I had re-confirmed the day before! They tried to explain some policy which was outlined in the fine print only on their website. I would try to stay somewhere else if you have the choice. They really dont come off as very professional or even have a clue as how to satisfy their customers.
sad joke – one would think that "no hot water" would be enough to damn a hotel, but the Marcel went further. although they've clearly made an attempt at some sort of design, it fails entirely: the custom furniture in the small rooms actually makes them feel even smaller, and the overhead lights glare directly into your eyes. Lots of other small defects, including a broken bathroom lamp and robe hook (not that there was a robe, of course), and a strange, most likely illegal extension cord/outlet hidden under the bed. To top it off, the front desk recommended a nearby Vietnamese restaurant, "L Annam", that was so bad it's _not even listed_ in Citysearch. But I did manage to amass a nice collection of Gilchrist & Soames micro-toiletries, including a lovely Shoe Polisher described as "for body and soul". Yeah, right.
Nice – Stayed at the Marcel this weekend. The hotel is very modern. The bathroom needed a little work (door wouldn't lock) but well worth the rate of $125. The sheets were very comfortable. The lounge downstairs is great. Had some good sushi. I highly recommend it.
OK, but run-down. – This is the second inexpensive boutique hotel I've visited in MurrayHill/Gramercy area and it has better amenities of the two (blowdryer, iron. ice). The breakfast of fresh bagels and OJ is nice. The bar has good drinks. The rooms are as small as in any NYC hotel, but these are especially shabby. There were little broken things here and there (door knob, robe hook, carpeting, iron, base moulding) but nothing that caused a bad inconvenience. We were on the 5th floor facing someone's apartment, so had no street noise, view or sunlight. Only 3 blocks from #6 train - very convenient. Avoid the free cappuccino machine -- it makes a gross, muddy concoction that no amount of sugar or foam can salvage. When we checked out, even though we confirmed that our 2nd night was also $99, they tried to charge us $130. It got settled OK, though.
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