07/25/09

great food lousy service

by searchcity

Arrived at 7:30 Saturday nite with reservation. Restaurant empty, seated right away.

Waiter comes over doesnt say hello, welcome, do you want drinks. nothing!!! Small short dark haired guy around 45. A young guy comes over, we order drinks. The older guy comes back, no smile, nothing. Tells us the specials. UNREAL..........fOOD GREAT. service absolutely horrible. water glasses not refilled. no one came by to see if the food was good,, if we needed anything. Twilight zone...............

Nino, you have got to give your busboys a chance to be waiters, they were at least personable. Fire the waiter.

He gives your place a bad reputation.

• Pros: food
• Cons: service

07/10/09

Great food, really great waitress!!!

by lanam

The food was so good, and our waitress, CJ, couldn't have been nicer. She was a sweetheart...really accommodating, and took great care of us all...I'll be sitting in her section again soon! Be nice to her, she deserves it!

We'll definitely go back again! Highly recommend.

• Pros: Our waitress, CJ...really nice, and very pretty!
• Cons: None

02/15/08

Sad we ate here.

by hope103

First I have to say, I have never wrote anything about any place of service.

Never felt the need to. But this was the worst experience I've ever had dining out.

The waiters were rude and seemed annoyed from the moment we walked in.

We should have left then and there but figured, we're here already. Plus, we've

lived in NYC our whole lives, so we're used to it.

We got quickly led off to a table and the waiter just walked off.

We got asked twice, "what are you drinking?" after we had already ordered

drinks. Not to mention my husband's glass of wine never came.

We finally got menus and ordered our food. There was plenty of other rude

and curt interactions from the waiters but I don't want to get into it. And it

wasn't just one of the waiters, it was the entire wait staff. Horrible!

Finally the food arrives and it looks pretty good. I ordered potato crusted

salmon. My husband got the linguini with clams. After a few bites of my

salmon it seemed a little off. I asked my husband to try it.

He says," it's kind of mushy and powdery". Exactly, I eat salmon once a week (literally)

and I've never had it like that. I tried it from the center and then I noticed

a sour taste, so i stopped eating it. Then my husband says, my plate isn't that great either.

The pasta was all dried up and hard. So he just ate the clams.

After we got our food, they never once stopped by our table to check on us

or even refill water. We just asked for the check the left. We didn't want to leave

a tip but we decided the right thing to do is leave a tip and just not come back

again. I had stomach pains the rest of the night. The worst valentines memory

we'll ever have.

• Pros: Spacious for a NYC restaurant
• Cons: Over priced for OK italian food.