Tao

Mary D.

Joined 8 months ago

Tao is an amazing place! I had a great time there with a few friends. We all enjoyed the food very much.

Recommends

tony t.

Joined 1 year ago

Costa Mesa Tax Pro. - Don't know why I ever went to H&R Block. Costa Mesa Tax Pro had my return when I walked in for my appointment, we reviewed it, they eFiled it, and I had my refund in about 8 days. Total cost $280 vs. $480 with H&R.

- Very helpful. Never was able to claim the earned income credit until they showed me I qualified. WOW!

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henry85

Joined 3 years ago

Our celebration. Having tried Tao, we wanted to try something new for my wife's 30th birthday. I decided to reserve Tao since the ratings were pretty good. Décor is beautiful , food is gourmet. As specially Roasted Thai Buddha Chicken . The service was above average.

Doesn't Recommend

Diana C.

Joined 1 year ago

Please read!!. Timing: 10:30pm reservation, seated at 11:25. Appetizer came out at 12:30, dinner at 1:15am, birthday cake at 1:45am.

Food: Mediocre at best. DEFINITELY over rated.

Music: Like a club, can't hear the person across from you.

These are all things that go with a trendy place with a crazy atmosphere.

1 star because of the bouncers! We were leaving at 2am right after cake and while I was using the ladies room the bouncer came in the bathroom as I was peeing and said I needed to get out, they were closing. My fiancé who was waiting for me asked him to leave the bathroom until I came out and he literally got in our face. He was telling us they're closing and to get the hell out while we were walking up the stairs to leave! We asked him to calm down because we were going and he started calling us b*tches and was grabbing my fiances arm and standing inches from his face, it was outrageous and ridiculous! He was so aggressive and uncontrollable like he was on something.

Immediately found a manager who literally had to hold back his bouncer who was still cursing at us and saying to hit him and 'let's go.' Manager asked us to leave saying they're from a security company and not direct Tao employees and he couldn't control them.

What an experience. Have never been treated this way especially after paying $1,100.00 for a birthday dinner for 10 people. All this place cares about is their money and obviously not their costumers safety.

Recommends

FryeGurl

Joined 2 years ago

Fun-cy. went for the experience. had a lot of fun. food was good too

Recommends

Abigail W.

Joined 1 year ago

Average not great. Hi i have been going tao since they first opened and must say the food is average not as great as it once was. I ordered the seabass and in the past it had more falor to it. The ambience though is as good as it allways been which is why I am giving the place 3 stars

Recommends

jessica177189

Joined 2 years ago

good service. The service was fantastic, they were generally on time with reservations,

Recommends

BreeG

Joined 4 years ago

Had a great time!. I went to Tao for my cousins 21st birthday, and had a fantastic time. The food was decent, as were the peach cosmos. We stayed until 2 am!

Be advised though, make sure your whole party arrives ON TIME! They say you have 15 minutes after your reservation to get there. We were all there at the right time, except two people, so they wouldn't seat us. Those people arrived at the 15 minute mark and we still weren't seated for an hour. No Joke, dont be late!

Doesn't Recommend

KevinAce

Joined 2 years ago

Worst Customer Service and Rude..... I have been to Tao about 5 times over the past few years. I have always gone with a party of 2 and have never had any complaints.

This time - I reserved a table for 8. I contacted the Maitre'D the day of the reservation to explain and confirm they could accomodate 5 of us sitting at our reservation start time and the other 3 arriving a half hour later. He said -- NO PROBLEM SEE ME WHEN YOU ARRIVE.

So - We arrive exactly on time, and Eric, the Maitre'D was super friendly and gave me a pager and said our table would be ready shortly.

30 Minutes go by and nothing...So - I go to the front desk and there is a blond hostess who won't even look me in the eye when speaking to me. I explain that we have been waiting for 30 minutes for our table we had reserved for 7pm. She immediately says "Well you are 30 minutes late for your reservation!" without even looking at me. I question her and say what does she mean. She proceeds to say that since the other 3 people in my party had not arrived that we cannot be seated and I am late and there is nothing they can do... I explain that I worked this out with the Maitre'D and she again without even looking me in the eye says you might as well wait till your party arrives cause you are not getting a table any time soon. I tell her that she is actually being quite rude. She, again, without looking up, says "I apologize if you feel that way".

At this point, the Maitre D' returns and says we are next table and will be sat any moment.

Then my brother arrives (my additional party of 3) and they end up speaking to the rude hostess. My brother says he is here for my party and that we are probably already sitting. She tells them without looking at them "Well your brother is a liar then cause he said his entire party was here".

She called me a LIAR to my family member. What kind of customer service is this????

I see Eric again, the Maitre D and I tell him what happened. He listened but i can honestly say I dont think he cared... We ended up getting a table a half an hour later.

I was tempted to leave but I had my whole family there.

I must say - I will never return to Tao as a result of that Hostess... It's people like this that can spoil a night. Now I am telling the world what happened and hopefully some of you won't go to Tao as a result of my story and then maybe Tao will learn to hire friendlier people.

Doesn't Recommend

jcbb

Joined 2 years ago

Rude Staff. I'm a native new yorker and have gone to many great restaurants throughout the city, but this was NOT one of them! Even though we had reservations, we still had to wait 60 minutes to get seated. Then waited another 15 minutes for the waiter to take our order. It took 45 minutes for them to bring out our food which was bland and barely warm! Plus,t they kept rushing us. Needless to say, I did NOT leave a tip! Not one cent. If you want great service, good food, a friendly environment, and respect--go to Asia de Cuba on 37 and Madinson .