“Nail treatments were relaxing and the spa atmosphere is very nice and extremely clean.”
“my girlfriends skin looked so fresh and clean”
“(the best polish selection I've ever seen!)”
“would say this is a good place to go for an enjoyable massage, not for couples because they don't really do anything to make it a special experience for a couple.”
“will never go back and never recommend this spa to anyone.”
“The place is great and the staff as-well.”
“You tip for good service not for bs,save your money don't go there”
“The massage itself was ok, but she worked on my bad shoulder mostly and took a couple extra minutes on the rest of my body.”
do NOT go.
I went for the Sand Digger package, which includes a one hour massage, a mani and a pedi. Let's start off with the positive: the massage was nice and relaxing. It was a bit painful because apparently I have a lot of knots in my back back, but it was a good pain, I suppose. The only real complaint I have is that I saw a HUGE bruise on my back once I got home. I expected to be a bit sore, but bruised? I'm not sure that's normal.
Ok, onto the mani/pedi. I do have to say that my experience may have been different had I had a different person for my mani/pedi. The girl I had (who never even bothered to give me her name) was impersonal and did a mediocre job at best. There are air bubbles and the French tips aren't even. The mani was supposed to last 30 minutes; it lasted maybe 15. Similarly, the pedi was supposed to last 45 minutes, but it was about 20. The foot/leg massage was weak (literally) and short. My hands and feet do not even feel any softer, which they should after the treatment. Plus, I didn't realize that a $5 charge existed for French tips. I feel as though they should've told me when I asked for it, but won't deduct any points for that since perhaps they assumed I knew. I'm giving them the benefit of the doubt, but it's not like I can take half a star away anyway.
To sum it all up, I would NOT go back. This place is not cheap and you can get better service elsewhere.
After reading some of the mixed reviews some good and some bad I still decided to try out the place.
It is close to my office and conveniently located on my walk home so I walked in one day. Although they looked busy they were able to take me for a massage and a much needed pedicure after. The therapist Alex was just incredible. He used deep pressure as I requested but it I wasn't in pain during the massage. I felt my muscle relaxing and his gentle demeanor put me right at ease, he was tentative asking me how I felt, making sure I breathed properly and that I was comfortably draped. It was very professional and I can't remember that last time I enjoyed a massage as I did this. Afterwards I had a Buff Pedicure that the technician talked me into upgrading that was well worth it. They use a lot of disposable items and wear gloves so the attention to the sanitation was appreciated and the dry buffing and warm paraffin socks did wonders for my feet. This is not your average neighborhood salon. The technicians are knowledgeable and skilled.
Facial: mixed experience. I went here with a gift certificate from a friend. I asked for the purifying facial. Unfortunately, although the facial was a great experience, I was shocked to find out that I had been given-- and then paid for-- a much more expensive facial. (my efforts to speak to someone about this was met with silence.) This was a very disappointing experience and will cause me not to recommend the spa to my friends. be aware when you go in for services that you are receiving what you asked for.
Couple massage experience. I took my husband for a couple's massage for his birthday. We were their last appointment for the day. They were 15 minutes late in taking us in. We had our own private room with hot stone massages and I really enjoyed my massage. My masseuse was excellent and I felt very relaxed. The atmosphere was also very calming. Afterwards I felt a bit rushed out because it was the end of their day. I would say this is a good place to go for an enjoyable massage, not for couples because they don't really do anything to make it a special experience for a couple.
Amazing treatments. I just moved into the area and happened to pass by Acqua Beauty Bar and walked in for a last minute facial and a manicure. They were able to fit me in. I received a SuperSonic Skin Polisher ?they used some type of a metal implement that exfoliated my skin. It was different than any other facial I had and my skin was amazingly smooth and bright (ask for Kelly)! And whatever they use for manicures works because after five days my polish still hasn?t chipped which is a rarity for me.
DIFFERENT MANNER. I went to there few days ago, I was so upset.Front desk's woman ,I want ask her " what's wrong with you?"Her look like fidgety and lazy,also when she told to other people so strong,but when she told to me(I mean the client ) that's very nice.Because I don't like the people who has different manner between staff and client.
Changed for the worse recently. This place used to be very good and relaxing, but last summer (summer of 2006) it's staff changed completely (perhaps the management did as well) and the spa experience became really disappointing. Some of the massage therapists are actually quite good, but it's inconsistent, the ambiance is gone, massage rooms are cold and loud, some members of the staff don't speak English very well, appointments are booked incorrectly and many treatments became mediocre at best. It now has a feel of a cheap Chinatown manicure parlor. I'm sorry to see my favorite place change for the worse.
Great place with the best massage in the city. I received a gift card for a massage and i have to say it was the best massage i had. I had a shiatsu massage with Masa and he was personable, very strong which is how i like my massage but not painful. One hour is definitely not enough. The rooms are not small like in some other places and once you go to the back where the treatment rooms are it is peaceful.
so-so spa. Had a mani there recently... nothing special. The place is cramped in the mani/pedi area... a pedicurist had to totally stop working on her client to move out of the way so I could access the manicure tables. I wouldn't go back there... for the price there are tons of better places.
Mediocre at best. This past weekend my friend and I decided we would treat ourselves to massages and salt scrubs at Aqua. When we arrived we also decided to get manicures. The staff was accomodating and were able to start with manicures, which was great, however, the manicurist cut my cuticle in 2 spots. The spa itself, had little to no ambiance and we were rushed from one service to the next. Whenever anyone, anywhere in the spa turned the water on, the pipes made a horrific groaning sound that you could hear in every room and definitely destroyed the relaxing mood. The massage itself was very good, however the salt scrub was incredibly lacking. It was supposed to last 40 minutes and lasted only about 20. It felt like being in a car wash. It was a quick scrub barely even exfoliating my skin and then the vishi shower. I had never experienced a vishi show before, and for anyone who may not know, it is basically a pipe with many shower heads that is extended over the massage table, so that they can shower you off while you lay on the table. It was not bad, just different. But, after the vishi shower I was asked to stand up and the spa employee showered me off the rest of the way. Which was a very uncomfortable situation as I basically stood there unclothed while someone hoses me down. I was then asked if I would like moisturizer. I said yes, so the employee simply left moisturizer next to my robe for me to apply. At any other spa I have been to for a salt scrub that has always been part of the service, so I was a little put off by this. All in all, it was very dissappointing, especially when you are paying premium prices for the service.
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