| ambiance |
98.00000190734863% positive |
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i'm really dissapointed because the reviews here seemed amazing and the place is in an excellent location and such a nice envireonment, but i will never go there again and would not recommend anyone to go unless you don't care they don't listen to your sp ”
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The decor, service and the talent at Laicale is incredible and at half the cost of "uptown" salons. ”
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Laicale make it easy to schedule an appointment, treats you with great customer service and provide a fun, relaxing environment. ”
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it should be an inviting experience, warm in atmosphere with friendly service. ”
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Plus the space is comfortable and the head massage was great. ”
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The salon is comfortable (and immaculate), and the neck massages are to die for. ”
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If ever there's someone you can feel comfortable and confident wielding scissors a few inches from your face, Tim's the guy (and a pleasant and personable guy at that!) ”
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Confident suggestions, solid technique, really good sense of matching hair style to your head/body/personality, lots of little nice touches -- Jesse does amazing work, plus he's fun, easy to talk to, and remembers what you told him last time. ”
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will definitely go back again - the staff is friendly and professional, the salon is clean and comfortable, and it's convenient for me. ”
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The salon itself was enough to make me go back- I mean if you're going to get a bad hair cut wherever you go- you might as well go somewhere with a chill atmosphere and some good music right? ”
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Laicale is a great salon, experienced stylists and welcoming atmosphere. ”
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Great atmosphere, greatstylist, and fantastic products. ”
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Nice atmosphere, great products that helped me work with my style. ”
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The staff was friendly and efficient and professional, the atmosphere was relaxing, and I couldn't be more pleased. ”
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finally have the perfect combo of fun and professional, and Jeffrey is also fun and upbeat to talk to. ”
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The atmosphere is clean, no frills, and friendly. ”
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Layers are perfect, I feel comfortable wearing my hair curly or straightened out. ”
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They have a great downtown atmosphere and very chic staff, but that surely doesn't make up for a bad haircut! ”
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This was my first time to Laicale and its by far the best salon ive been too, great staff, not pretentious, love the atmosphere. ”
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Laicale's a very nice salon: good ambience, friendly people, etc. ”
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Salon has a genuine friendly atmosphere. ”
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loved the music and the atmosphere. ”
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mean I also go for my cuts but I really enjoy the atmosphere and the service at Laicale. ”
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Nice atmosphere - I was excited. ”
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this is the first time i've written a review ever but i was really excited about getting my hair cut here, everyone was extremely nice and friendly, the atmosphere was really funky and cool and jefferey, my hairdresser seemed pretty nice. ”
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| dessert |
100.0% positive |
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First, the positives: the staff is friendly, and clients are served tea and a cookie upon arrival and receive several product samples upon exiting. ”
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very polite and friendly assistant got me set up for my color appt and made me a lovely cup of orange tea with a little pirouette cookie. ”
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So, I got a really nice cut and highlights, and little sugar cookies while I waited! ”
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Also, their exclusive styling products are fantastic--the mud, moulding cream, texture lotion--are the best on the market. ”
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| drinks |
100.0% positive |
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Everyone was friendly, and even people who weren't helping me would ask if I wanted a drink. ”
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very polite and friendly assistant got me set up for my color appt and made me a lovely cup of orange tea with a little pirouette cookie. ”
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First, the positives: the staff is friendly, and clients are served tea and a cookie upon arrival and receive several product samples upon exiting. ”
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| food quality |
100.0% positive |
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Jeffrey was conservative with his cut- that is, didn't take off more than I wanted him to- which was a breath of fresh air. ”
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If you need a fresh perspective and a new eye see Jesse! ”
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| menu variety |
100.0% positive |
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am down right picky about my hair but Ryan had an extensive consult with me about what would work best for color and cut for me. ”
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Takako was very friendly and we had an extensive consult on what I was looking for and she made some suggestions and I have never been happier! ”
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The diverse salon staff are extremely friendly and there is never a trace of attitude that you can sometimes experience in NYC salons. ”
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| overall |
50.0% positive |
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Haircut was not great -- was out of proportion; I felt that my stylist was still a student and lacked a really good eye, which is essential for a haircutter at a quality salon; would not recommend this place to my friends ”
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The best place in the city to get a great cut and be treated like a friend visiting you home. ”
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| return potential |
80.0% positive |
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i'm really dissapointed because the reviews here seemed amazing and the place is in an excellent location and such a nice envireonment, but i will never go there again and would not recommend anyone to go unless you don't care they don't listen to your sp ”
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Nobody was pushy about selling me styling products or other services, they simply told me to come back in 3 months for my next trim, which I'll gladly do! ”
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The salon itself was enough to make me go back- I mean if you're going to get a bad hair cut wherever you go- you might as well go somewhere with a chill atmosphere and some good music right? ”
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will definitely go back again - the staff is friendly and professional, the salon is clean and comfortable, and it's convenient for me. ”
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would definately recommend laicale and I will go back. ”
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| service |
88.38000297546387% positive |
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The decor, service and the talent at Laicale is incredible and at half the cost of "uptown" salons. ”
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it should be an inviting experience, warm in atmosphere with friendly service. ”
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The staff was friendly and efficient and professional, the atmosphere was relaxing, and I couldn't be more pleased. ”
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Staff was so friendly and nice and my color and hair cut look amazing. ”
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enjoy Laicale because the staff is personable without being intrusive. ”
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very polite and friendly assistant got me set up for my color appt and made me a lovely cup of orange tea with a little pirouette cookie. ”
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gives HORRIBLE customer service! ”
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The diverse salon staff are extremely friendly and there is never a trace of attitude that you can sometimes experience in NYC salons. ”
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They have a great downtown atmosphere and very chic staff, but that surely doesn't make up for a bad haircut! ”
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All in an updated but not just trendy salon environment with friendly staff. ”
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met in laicale famous people. ”
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The staff was so nice and attentive. ”
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Coloring was the worst ever, haircut was decent but not for the price, & after care customer service was rude & non-existent! ”
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The staff at the salon couldn't be friendlier, overall great experience - I'm definitely making this my regular salon. ”
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The staff at Laicale is friendly and the shampoo/massage is unbeatable. ”
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Everyone I've referred to Jesse at Laicale has had the same experience I've had it and the the best thing for me is that every time I go, I never become a "shelf client" -- the great service and positive experience is a constant. ”
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Great service, same price as bigger salons (such as BnB) but instead of walking out wondering what you just spent ur money on you will walk out wondering why you didn't spend that money on looking so damn good sooner! ”
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Salon has a genuine friendly atmosphere. ”
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The staff are friendly and attentive and the best part is the hair washing. ”
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the salon is very nice and the staff is pretty friendly. ”
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the staff is pleasant and professional, a truly great find. ”
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this is the first time i've written a review ever but i was really excited about getting my hair cut here, everyone was extremely nice and friendly, the atmosphere was really funky and cool and jefferey, my hairdresser seemed pretty nice. ”
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She explained to me that it would be a long service and went over the extra cost, which was surprisingly reasonable. ”
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highly recommend Laicale (and Jeffrey in particular) to anyone who wants to get what they ask for and who is ready to be treated with great customer service. ”
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know that a lot of people like this place, but i've been here twice, and both times were less the happy experiences. ”
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The entire staff is amazing, from the front desk to the hair washer to the stylist. ”
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This is by far the worst combo of rude/unprofessional/unfriendly hair salon in new york city. ”
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All in all it was a great experience, everybody was friendly and smiling, and my color was exactly what I wanted. ”
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Cool music, good vibe, nice people. ”
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He pays close attention to what you ask for and offers the suggestions only an attentive professional can do. ”
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Laicale make it easy to schedule an appointment, treats you with great customer service and provide a fun, relaxing environment. ”
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Takako was very friendly and we had an extensive consult on what I was looking for and she made some suggestions and I have never been happier! ”
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will definitely go back again - the staff is friendly and professional, the salon is clean and comfortable, and it's convenient for me. ”
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It is the best hair saloon in New York, never had a problem there, Sara is greatest touch and the whole staff is friendly and highly professional. ”
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The staff was great, and made me feel right at home! ”
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The entire staff is professional and accomodating and very, very cool. ”
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An embarrassingly bad haircut from Robert was exacerbated by rudeness from the manager (identified as Ginny or Jenny), who seemed to have a personal stake in insisting that since Robert directs their program, he couldn't possibly do a bad job. ”
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They are personable and the staff is friendly, plus it is in Soho which makes for great shopping and people watching. ”
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When I came in was greeted by friendly receptionists and then proceeded to receive the most amazing head massage I think I have ever had. ”
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mean I also go for my cuts but I really enjoy the atmosphere and the service at Laicale. ”
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The staff is friendly and know how to treat a client. ”
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The staff is very friendly and very cool. ”
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loved the hair massage and everyone was so friendly. ”
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have never had a more attentive and exacting stylist, every time I've seen him I leave happy no matter whats going on. ”
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The staff was polite and the salon very clean. ”
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Everyone was really friendly and the salon was really nice. ”
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This was my first time to Laicale and its by far the best salon ive been too, great staff, not pretentious, love the atmosphere. ”
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all the staff is very very good and so cool! ”
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My color is amazing and I get stopped on the street quite often by people who want to compliment me on my sparkling new do. ”
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the place is really cool and everyone was really friendly. ”
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know 2 other people who have had their haircut by different stylist at Laicale and they all hated their cuts. ”
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went on a whim - and was pleasantly surprised by the kind staff, the excellent scalp massage and my favorite stylist, Jesse. ”
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great hair cuts, friendly staff ”
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On top of the great cut, I should also mention the very friendly, relaxed atmospere of the salon. ”
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The front desk was really friendly and helpful. ”
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The entire staff is friendly and compared to most places in the city, the prices are reasonable and the overall service is very very much above par, the space is clean and trendy with good music. ”
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The shampooing (by someone else) could have been more attentive though. ”
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Otherwise great interior, great service, and Ryan is HIGHLY recommended. ”
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For this type of service I spent a good 4+ hours in the salon, and it was a completely pleasant experience. ”
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Anyway, so I get to the salon and explain my problem and the manager tells me to trust her and that " I am in good hands ”
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The staff is wonderful and friendly, and the hair dressers are very talented. ”
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absolutely loved thi splace - prompt, efficient, friendly, and chic. ”
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He gave me a great cut, and on top of that, he was very friendly. ”
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skilled people, funky vibe, slick setting, and happy people. ”
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First, the positives: the staff is friendly, and clients are served tea and a cookie upon arrival and receive several product samples upon exiting. ”
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The stylists are great and the staff is super friendly. ”
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Laicale's a very nice salon: good ambience, friendly people, etc. ”
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Everyone was friendly, and even people who weren't helping me would ask if I wanted a drink. ”
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The whole staff was friendly, attentive, and patient (with me, being a new nervous client). ”
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Noone should have to suffer both bad hair AND rude, self-important management. ”
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The atmosphere is clean, no frills, and friendly. ”
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| value |
54.34999942779541% positive |
- “
I seat there 2 hours for this terriable hair cut with the price I paid I can get a very good hair cut in Asian hair salon. ”
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friend who had a perfect haircut refered me , and after wasting alot of money in a new "posh" salon in west chelsea i finally made an appointment. ”
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when you're there for an expensive haircut, it isn't appropriate for the stylist to be using you as his therapist and telling you about his money trouble. ”
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It felt like a more expensive Jean Louis David, with average quality. ”
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would not recommend Laicale for more than a simple trim, but it's way overpriced for that. ”
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Coloring was the worst ever, haircut was decent but not for the price, & after care customer service was rude & non-existent! ”
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and all those over priced places fall flat! ”
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Any business owner that does not care to deal with an unhappy client and give proper customer care is a business that is not worth giving a dime to. ”
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admit this salon is on a pricier side but compare to feel so sad after a bad cut with cheap price, this place worth the money! ”
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He's offering fantastic prices right now, tell him Mariam sent you. ”
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Great service, same price as bigger salons (such as BnB) but instead of walking out wondering what you just spent ur money on you will walk out wondering why you didn't spend that money on looking so damn good sooner! ”
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on their poor uneducated guess of the what the size of your wallet is) and at any point they may decide that you might not be worth their time. ”
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The entire staff is friendly and compared to most places in the city, the prices are reasonable and the overall service is very very much above par, the space is clean and trendy with good music. ”
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love my cut and I didn't spend a million dollars. ”
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the massage you get is amazing I always end up leaving the assistant 10 bucks bc they do such a greay job. ”
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don't think my hair has ever looked so good, and I'm no stranger to expensive haircuts. ”
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I've had amazing cuts at this price (elsewhere). ”
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the shampoo/head message is great, the music needs to be rotated a little more, and I'm not a huge fan of concrete floors, I like to be reminded I'm inside not out walking on the street. ”
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went to an expensive salon last week to cut my long straight locks. ”
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am a professional women in the cosmetics industry and will spend any amount of money for a great haircut. ”
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am a normal person who likes a little bit of trend and a good value. ”
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The cut was a little more than I thought ($95 plus tax) but well worth it, they told me at the front that they have cuts from $75 with good stylists so I am going to definately send my boyfriend as well. ”
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bit pricey but worth the price with great cut & easy styling. ”
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| wait time |
60.0% positive |
- “
She explained to me that it would be a long service and went over the extra cost, which was surprisingly reasonable. ”
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anyhow, Laicale is the best salon I have been to in a really long time, and trust me ,I have tried them all! ”
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The haircuts are slow but I would not have it any other way. ”
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went to an expensive salon last week to cut my long straight locks. ”
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Takako is the best - I had long, straight boring hair for so many years but through some highlights and a great, swingy, trendy-but-not-too-high-maintenance cut, transformed my entire look. ”
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