“The massage was excellent and the atmosphere very cozy and relaxing.”
“It was so relaxing and rejuvenating, products they use smell delicious and I like the fact that it?”
“would have to say that this was the best massage therapy place I have ever been to.”
“highly recommend this spa and can't wait to go back!”
“Making the appointment was easy, all the reception people I dealt with were very nice and accommodating (I read some negative reviews, and was hesitant, but had no problems).”
“Homely atmosphere at great prices!”
“was thrown out on the sofa for 50 minutes for finally hearing the receptionist say ' Oh I think we forgot about you " with a big smile on his face”
we were told they would come back and get us from the sauna room (there are only 3 public rooms- so not large place). 30min into our appt, we went to find them and they said they were looking for us in the waiting room. Complete miscommunication on their part but to make it worse- they would not go through with the massage NOR would they reschedule. they were complete d-bags about it when I was trying to remain calm and professional. while I was there, two other customers complained about them waiting well beyond their appt time. what a circus..
I am disputing all charges, even the ADDITIONAL charges, but I hope you will just go somewhere else simply based on the fact that the mgr, Carlos, is just a plain ol' douche.
Awesome. I paid for a massage for my girlfriend and as soon as she had her massage, she bought me one because it was so good (actually she bought a couple massage which is even better). They are awesome... great massages, great customer service and great atmosphere. We plan on going at least once a month; the prices are good too. You have to try this place!
Lovely. I had a good experience at Essential Therapy. My massage was one of the best I?ve ever had, my therapist did a beautiful job, listened and responded very well to all my requests. Settings are kind of unusual and I see what some other people say: you either love it or hate it, you should experience it for yourself. I personally found it very charming. The place was nice and peaceful and I loved the shower heads.
Great Massage. The best deep tissue massage I ever had...and I've had many. I felt like I really got my money's worth, the spots on my shoulders were almost gone and for sure I? m coming back to keep working on it. I truly felt much more relaxed and less stressed afterwards. I highly recommend it.
Valentine's Day. Nice, simple and cozy!! I rencently went to Essential Therapy for the first time on Valentine's Day as a surprise for both my bf and I, everything turned out exactly how I wanted!!! We arrived early soaked in the sauna and steam before our massages, we were even treated with a glass of wine and some chocolates. The massage was ABSOLUTELY INCREDIBLE! we wanted to extend our sessions, but considering it was Valentine's Day and they were slammed we weren't able to but, no worries...WE WILL BE BACK!!!! After our massages, My BF and I relaxed in the jacuzzi for about an hour, other couples were walking around. The place smelt good and downstairs had an exotic look to it. Considering that they were busy, we didn't feel rushed or claustrophobic. We had a great time!
I took my boyfriend there for a couples massage to celebrate our anniversary. The facility is not worth the money at all. The jacuzzi was in an open hallway with two dirty moldy chairs that I would never want to sit on off to one side. Behind these two chairs, is a door leading outside where you can see bags of trash. On the other side, a dirty, old, and ripped mattress propped up against the wall. WHAT?! The sauna was okay. Nothing special. Just like the one in my gym.
The room we had for the massage was so small that the two tables could not fit side by side and was awkwardly positioned. The massage itself was great, the therapist did a good job. But with an annoying fan that sounded like the engine of a 747 jet inside the wall right next to me, it was hard to enjoy anything. The massage rooms are downstairs in the basement so whenever somebody turned on a faucet or flushed a toilet, it sounded like we were in Niagara falls.
Now I know why they're offering the discount. Otherwise they'd have no business. If you only care about getting an in and out massage then go for it. But if you're looking for romance and ambiance...you're not going to get it.
I took my boyfriend for a couple massage. He lost his job and is having a rough time now and I wanted him to relax and unwind a little bit. I?ve been to Essential Therapy before during Spa Week and truly enjoyed my massage. Plus the facilities are great and I thought it would be a very romantic date . It was PERFECT ? I had such a good time.
Side by side massage was excellent ? relaxing but at the same time they managed to get all my knots out ? I feel like a new person. The whole settings are ideal for couples ? private, not crowded, the lounge is gorgeous and sauna and Jacuzzi are definitely worth the trip. Plus we used Citysearch $60 off coupon ? what a great deal! We hung out for another 2 hours after our massage ? no rush, no hurry. My boyfriend was completely blown away and at least for a short period of time he got to forget the reality of the outside world - it was the best date ever! I can definitely recommend this place for a couple massage ? it?s more than you can expect!
THE BEST PLACE EVERRRRRRRRRRRRR. I have been coming to Essential Therapy for about 6 months now, I've tried several different therapists over the past few months with different techniques and all of them are great. I haven't had a bad massage yet. I enjoy using the facilities (sauna, jacuzzi and steam room) before and after my sessions. No one bothers me, it's peaceful and quiet downstairs with a relaxing atmosphere. I love the aroma, the smell of the incense burning throughout the place. Overall, I've become a regular client at essential therapy!!! I've been to other spas in the city and most of them are over priced, over-rated and dirty. At least i can vouche that this is a great spa and i would HIGHLY recommend this place to EVERYONE!!!
Worst Spa Experience of my Life.
While I have read many, I have never actually written a review before - until now. I received a gift certificate for a massage at Essential. I called and asked if I could change it to a facial and just pay the balance (massage was $110, facial was $130). I was told that would be fine.
Arrived at the spa and was greeted by an incredibly rude woman who proceeded to call 3 people to confirm their appointments for tomorrow while I was standing there waiting to check in. You leave your coat and shoes upstairs and are forced to walk barefoot down the stairs to the "waiting area."
The waiting room is loud as you can hear all the activity up stairs at check in. It is certainly The locker room is dirty and cramped. They promote "free" use of their jacuzzi, sauna and steam room. They have to make it free because it is so disgusting. The jacuzzi is a free standing jacuzzi in the middle of the spa. So wierd. The amenities are absolutely NOT worth the prices - which are comparable to MUCH nicer spas in the city.
The treatment itself was ok - though they couldn't get the room warm enough on the freezing cold day that I went.
Upon check out, I was told there was an additional $5 "upgrade charge." They didn't even know what their prices were (quoted me different prices than on the website) and again - the woman working the front desk was so unpleasant.
Worst spa experience of my life. It's back to Bliss for me...
Great therapist, but he's gone.... I had a wonderful massage a few times with a therapist who was called Kang Sang, but he's not there anymore. I've tried others but it's not the same. Does anyone know where Kang Sang is? I need to find him!
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