11/07/05

VACATION IN THE CITY!

by gkny99

I got the deluxe package (facial, massage, seaweed wrap for hands and feet) as a birthday gift and was VERY nervous to entrust my face to someone new. The spa is now under new management which may explain the difference in my experience from other reviewers. I was given 2 questionnaires (get there earlier than your appt. so not to lose out on treatment time) on preferences etc. Massage was excellent and professional in a quiet room downstairs with fragrant jasmine oil, dusk lighting and low music. I had to wait between services due to lack of organization in my opinion, but was made to wait in a reflexology massage chair which was wonderful. My facial session was interrupted but the anesthesiologist was very knowledgeable about my skin and compensated my patience by giving me $50 of free DDF products and a free glycolic peel. I will be back!

• Pros: Beautiful setting, Clean, ambience
• Cons: Lack of organization

12/06/04

awful experience

by kish302010

I took my mother to this "spa" for mothers day last year and to make a long story short it was an awful experience! First of all when we got there, the "spa" wasnt even open...the staff came running up after we stood in the cold for 20 min...the inside of the spa was cold..the "spa" treatments were done well before the appointed time, like 1 hr too early..and the staff was unprofessional and unapologetic about the sub-standard service! I would not recommend CYNERGY to my worst enemy!

04/01/04

So So Experience

by perkij

Cynergy needs to pay attention to detail. A little less noise while services are in progress. Massage was great, but I was never asked if it was too much pressure or if I had any areas needing special attention. Tea table was not clean, dust was noticed on lamps. Detail, detail detail.

• Pros: Good Massage
• Cons: , Lacks "spa" feel