Dylan's Candy Bar

Doesn't Recommend

istara

Joined 6 years ago

Help!. Someone sent me a Chanukah basket as a gift for my daughter. The box was huge and I was excitedly wondering what was inside as I tore open the box. After digging through a ton of plastic, cardboard and bubble wrap, i found A TINY BASKET OF CHOCOLATE INSIDE. Is it silly to say packaging can affect ones impression of how an establishment conducts itself? For a store that was built for children, it certainly doesn't bode well for a child's future to imagine an earth littered with this frivolous and thoughtless packaging. I certainly don't want my child getting that kind of message. We live in a different world know. It would be nice if the packaging could reflect a sensitivity to the issue of waste that is greater and more relevant with each passing day. Please consider a change for the better.

Doesn't Recommend

stormer21

Joined 6 years ago

I waited 45 minutes, but the staff was so incompetent that I couldn't buy anything.. I went downstairs to the chocolate case. I wanted to make a purchase, so I waited. And waited. And waited some more. Two more groups came in after me and were also waiting. Finally, the 3rd lady apparently knew what was up. She went around the counter to the register (which was hidden from me by the counter) and asked for help. The girl helped that lady first. Fine, whatever. She didn't know. I wasn't mad. Yet.

Then the salesgirl rang up the lady and didn't comeback, even though the rest of us were clearly waiting. I finally flagged her down and got her to help me. She got me my stuff and handed it to me without ringing me up. Then she disappeared. Another girl was at the register. I went over to the register to pay, but there were other people in line for the register. So again I waited. And waited.

Finally it was my turn! But alas, the couple who had been behind me at the case came over to the register and asked to get stuff out of the case. I didn't really blame them. They had been waiting a long time as well. Now if I worked there, what I would have done was to politely ask those people to wait a minute so she could quickly ring me up. Instead the girl left the register (and me standing there) and to get them their stuff. I stood there while the girl answered tons of "What's that?" and "Which one is best?" questions.

Then she came back to the register. But instead of ringing me up, she rang them up with me still standing there. They literally had to hand their money over me. I seriously considered shoplifting the chocolate, but instead I just set it down on the counter and walked out.

All this could have been easily avoided. Someone should have been standing at the counter to help people. They could have had one girl getting stuff and the other girl ringing stuff up. Or they could have had each girl get someone's stuff and then ring them up. I think that was the plan, but those girls seemed too lazy to actually do it.

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Contributor

Joined 10 years ago

An enormous two-story candy store where sweet dreams come tr. This rainbow-striped, two-story confection--courtesy of Ralph Lauren's daughter Dylan and Jeff Rubin of FAO Schwartz--attracts crowds of kids and kids-at-heart. Midtowners sweeten their day with double-dip cones, relaxing on a peppermint-swirl stool to a sugar-coated soundtrack of oldies and vintage candy jingles. Stop by the main floor's ice cream parlor for a scoop of "Animal Crackers" or "Candy Bar Blast." Then stroll down the stairs (in which assorted gummy candies seem to float) to the real treat: An entire wall devoted to Pez, another for battery-powered spinning lollipops and endless bins of custom-flavored Skittles and M&Ms.

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citychic06

Joined 7 years ago

I Love Candy!!!. i've been to Dylan's quite a few times and always love it. they have a great selection of candy and their desserts or amazing! it's a really cute store and everyone is always friendly and cheery. yea, it's a bit pricey, but it's worth it, and what do u expect in the city?

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jessemi

Joined 7 years ago

overpriced. i've been to at least two of the stores and while the lighting and decor are a lot of fun it doesn't make up for their over-inflated prices. their selection isnt anything amazing and you're mostly paying for the packaging. also, it tends to be really crowded.

Doesn't Recommend

zmessin

Joined 8 years ago

Difficult Event Planners. I would think twice about arranging a private function at Dylan's. We had verbally agreed to have a nice party for 10 people for 1 hour between 10pm and 11pm on a Friday Night. Not only did they renege on a previously agreed upon price for my party, they decided to give my date and time away. Be careful when dealing with these characters as they have no problem stabbing you in the back.

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elidar

Joined 8 years ago

SWEEEEEEET!!!!!!. LOVE THE ATMOSHPERE LOVE THE CANDY LOVE EVERYTHING NEED I SAY MORE....OOMPAH!

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diamaant_

Joined 8 years ago

Expensive..... yet FABULOUS!!. Mmm,, i loved this place. If i lived in NYC i'd go broke on their yummy jellybeans and fresh candy. It's a paradise. The staff was very nice to us people, who didn't look like wall streeters. Also fun for people watching.

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lzybeanie

Joined 10 years ago

Forget the candy! Try the hot chocolate!!!. We visited this sweet spot after being told that there was a 1 1/2 hour wait at Serendipity 3 (which is less than a block away). After touring around the store for about 20 minutes (good variety of candy - but not too much that was tremendously out of the ordinary) we finally made our way back upstairs to the dessert/ice cream/hot chocolate counter. The desserts range from their homemade cupcakes fashioned after other snack food (Devil Dog, Hostess cupcake, Snickers, Reese's) to fudge or a ton of Rice Krispie treats. We finally decided on the hot chocolate and boy do they have variety! I tried the Cookie Derby which was hot chocolate topped with hot fudge, whipped cream and chocolate covered cookie dough bites. OMG it was to die for!!! They had a ton of varieties as well as a ton of ice cream choices!

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bluehensfan

Joined 11 years ago

Big candy in the big apple. Take a well-deserved break from shopping at Bloomingdales and go to Dylan's (a block away and in front of a subway stop). The store itself is reminiscent of Willy Wonka, with large plastic lollipops hanging from the ceiling, a downstairs room with translucent steps filled with gummies and other treats. The store itself has an enormous selection of treats, many of which are in bulk-store style priced by the pound. They also have a large selection of Pez and M&M candies, a few hard-to-find candy bars, their own line of chocolate bars, and other Dylan's merchandise. Downstairs is a room available for paries and in one part of the store ice cream (try the birthday cake or cookie crumble) and other treats are served. After a few minutes your children will be good for another round of shopping!