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conductingthomas

Joined 7 years ago

2 Thumbs up!. Aviva was great!

She is a true professional. The massage was a great experience. I need another one!

I look forward to coming to this spa again when I am back visiting New York.

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1yankeefan

Joined 7 years ago

wow--service at it's best!. coming from someone who knows the service business, i was quite impressed with the total package that i got from hilton spa/fitness. everyone greeted me with wide smiles, they were quick to answer my questions, and the facility was excellent.

the equipment was brand new (i think they renovated a couple months ago) and everything was very clean--from the steam room to the massage room.

bravo to the hilton.

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livinlargeness

Joined 7 years ago

calm from the storm. this is an overall review on method & hilton spa since my method massage was at the hilton spa and it was all experienced together.

first, Spa at Hilton. i admit that after receiving a gift treatment for this hilton spa, i did not expect much. afterall, who has even heard of the Spa at Hilton? well, against my better judgement i am writing this because of the wonderful treatment i received there. not many people know about this spa, which is partly why i so pleasantly suprised to find it luxuriously appointed, sparklying clean, and very calming. the changing room is immaculate and the steam/sauna first rate. when i called to make my appointment, the staff was very attentive and even graciously took the time to actually see what therapy i needed so they could recommend the right massage therapist. the waiting area is a bit small, but i guess the mainpoint is that i had hardly sat down before it was time for the treatment! beverage choice was a bit lacking, but one of the staff thoughtfully brought me something else!

which brings me to the massage. carmine was caring and very nurturing. she was not rushed at all and actually took time beforehand to introduce herself and talk with me. it always seems strange when you go to massage therapy and you don't know who the person is. this was personal care and attentiveness that is unmatched! she knew the tight spots and worked out the knots and tension without inflicting pain, a difficult balance to strike. carmine would even check-in every once in a while to make sure i was comfortable, which i was b/c i didn't want to move at the end.

with all the craziness in the city that never sleeps, it is reassuring to know that there is a Spa that takes that extra care to calm all the senses from the earth-toned decor to the friendly caring smile of the staff. i just hope that as more people hear about the Spa at Hilton that they continue this same uncompromising personal touch. take me back!

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doubtful5

Joined 7 years ago

Queens for an afternoon..... The treatment received at the Hilton was fantastic. Both my Mom and I were tickled pink with the services.

The entire staff did a wonderful job and we especially appreciated the SPA treatments!

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mrbrandoedward

Joined 7 years ago

NO Soreness!. The massage I received was just prior to a 4 1/2 hour trip back to Maryland. I usually arrive with a stiff and sore back - not the case this time, thanks to Aviva.

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ritasbest

Joined 7 years ago

Exceptional Rainy Day at the Hilton!. The weather outside was awful and didn't think I could make much of the day here in the city. I was given a Spa Treatment Certificate for the Hilton and this past Saturday, finally got around to using it. Boy, am I glad I did! I had an 80 minute Swedish with Grace. She was fantastic! I can't express the excellence of her craft, but I felt like dancing in the rain afterwards!

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laubam1970

Joined 7 years ago

I recommend Grace!. Grace is great. She is an excellent massage therapist and offers great advice on holistic health improvement. I look forward to a massage on my next visit to NYC.

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breannaknows

Joined 7 years ago

Exceeded my expectations!. My experience with Joanna exceeded my expectations. I receive massages regularly and have a high standard, especially for the deep tissue massage. Joanna was able to work out various kinks in my shoulders and neck area. I felt great!

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deliadoo

Joined 7 years ago

Fantastic!!!. My husband and I treated ourselves to a couples massage at your hotel for our anniversary. William and Gracie were excellent. We try to get massages whenever we go on a trip. This was one of the best ones we have gotten.

Will and Gracie concentrated on how our muscles felt, not just trying to fill out the time by kneading various parts of the body. They worked out knots in our shoulders and backs. It is rare to find masseuses that pay this type of attention to their customers.

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annabelle78

Joined 7 years ago

Will definately be back!. Sally is a really nice girl. She did a great job, and made me feel new walking out. I was pretty sluggish going in and walking out, I felt renewed. I especially like the stretch she did with my arms.