| ambiance |
87.04000473022461% positive |
- “
The swedish massage at the affinia dumont location by SHERRY was amazing! ”
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The massage was really terrific and could be habit forming; Paul, the masseuse, was communicative, responsive and made the experience very relaxing and fun. ”
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liked the atmosphere overall, and the staff that checked me in was very friendly. ”
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love the fact that they have so much space to make a cozy, romantic lounge where you can relax, enjoy a cup of tea in your robe before or after the treatment. ”
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also had the seaweed body wrap which was interesting and a fun experience. ”
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The clinician was good and made me feel comfortable during what is kind of a bizarre experience (basically naked being rubbed down, washed and creamed). ”
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Oasis spa is a very nice spa - good customer service, relaxing ambience and a comprehensive spa menu; unfortunately, the bikini wax I received was a disappointment. ”
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The atmosphere was spectacular and the chair massages were a great add on. ”
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The lockerroom was small, but again, very clean, and all the therapy rooms had a nice, simple ambience. ”
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would probably return to the spa because the overall atmosphere was nice, but I would just stick with a massage. ”
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was then instructed to wait in the comfortable relaxation room. ”
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Oasis, if you're not going to use your profits to strive for quality service, at least spend it on a more CLEAN, euphoric atmosphere- battleship grey is not a pleasant color for a spa. ”
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The Park Ave. location is beautiful, the staff was helpful and I appreciated the relaxation room. ”
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We normally go to the Affinia Dumont location because we like the steam room, but we have been to the Park Avenue location several times and not once have we had a bad experience. ”
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The ambience is nice but I am more interested on a great service. ”
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Nice atmosphere, but disappointing massage. ”
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My overall experience at Oasis has also been positive, thanks to the spa's comfortable, non-judgemental atmosphere. ”
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and the quiet clean atmosphere only makes the experiance all that much more pleasant. ”
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| drinks |
100.0% positive |
- “
love the fact that they have so much space to make a cozy, romantic lounge where you can relax, enjoy a cup of tea in your robe before or after the treatment. ”
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| food quality |
100.0% positive |
- “
My pedicurist was friendly but not fake and did a wonderful job on my toes which a week later still look as fresh as the day I walked out of the spa. ”
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The relaxation room had a good selection of: magazines, yummy dried fruits, nuts, and refreshing teas. ”
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Everything is clean and fresh. ”
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My skin looked amazing, fresh and clean afterward for days. ”
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| menu variety |
100.0% positive |
- “
Oasis spa is a very nice spa - good customer service, relaxing ambience and a comprehensive spa menu; unfortunately, the bikini wax I received was a disappointment. ”
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The body scrubs can be bit longer and you should have the options not to wear that ridiculous disposable panty (very uncomfortable) and I'm a 160lb woman. ”
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The relaxation room had a good selection of: magazines, yummy dried fruits, nuts, and refreshing teas. ”
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They have a wide variety of services performed by experts in their field in a nice relaxing environment, all at competitive prices. ”
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have now gone 4 times for a variety of services and have found Oasis to be consistently a great experience. ”
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We used the spa recommended caterer who was very professional and helped us customize a menu for our party. ”
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| overall |
85.71000099182129% positive |
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think this was a nice place for a couple's massage. ”
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This spa is mediocre at best and the customer service makes this place completely unacceptable. ”
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great place to relax ”
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think it was a nice place for him to experience the world of massages and spas. ”
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great place to relax and unwind ”
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Very nice place! ”
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My first impression upon entering the lobby area was that it was a nice place, but the reception staff could have been a little more pleasant. ”
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| return potential |
100.0% positive |
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My interaction with this one particular womand was enough to ensure that I will never, ever go back or recommend this place to anyone. ”
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The heating pads were nice, and I would definitely return to Max, but not for a Meltdown. ”
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would go back to this place - the prices were reasonable, and the overall experience was good. ”
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Staff was very friendly and I will defintily come back for other services. ”
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would probably return to the spa because the overall atmosphere was nice, but I would just stick with a massage. ”
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understand that every experience can not be perfect and I probably would have come back after knowing what to keep in mind. ”
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The entire staff was friendly and helpful I'll be back to try their other services ”
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| service |
83.33000183105469% positive |
- “
Couple of slight mentions: While the front desk staff is professional, I have (NEVER) gotten the really warm and welcoming feeling from them, but then I come for the technicians/services and not to spend a lot of time in the waiting room. ”
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The ambience is nice but I am more interested on a great service. ”
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This spa is mediocre at best and the customer service makes this place completely unacceptable. ”
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The staff is super friendly with no pressure, the prices are the most reasonable I have found, and most importantly the waxing is perfect. ”
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This is a clean, relaxing place with a friendly staff. ”
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GREAT customer service FROM VANESSA ”
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The staff was friendly, the lockerroom and all of the facilities were spotless, and my hot stone massage with Kevin A. was unbelievable. ”
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The facility was very clean and the service was great. ”
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Very knowledgeable staff. ”
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The front desk staff was polite and efficient. ”
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liked the atmosphere overall, and the staff that checked me in was very friendly. ”
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I've been a couple times, and I agree with all the other reviews that the staff there is very rude, snobbish, and unprofessional. ”
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Not a friendly invitation ”
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never feel rushed (even if I'm the last appointment of the night) and the staff is always pleasant and attentive. ”
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The Park Ave. location is beautiful, the staff was helpful and I appreciated the relaxation room. ”
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The therapist was friendly, but she seemed new or at least unfamiliar with the treatment (Muscle Meltdown Massage). ”
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Every service is amazing! ”
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Oasis Day Spa has counteracted this by offering great specials- I used their January Thursday Deal which was purchase any 90 minute service, and receive a free 30 minute service. ”
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The stuff is polite and friendly. ”
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It smells lovely, the staff is friendly, the amenities are great (snacks in the dressing room and waiting room, great spa products without the usual markup, nice toiletries). ”
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The entire staff was friendly and helpful I'll be back to try their other services ”
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One of the aspects that I love about Oasis is the quality of their professional staff. ”
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HIGHLY recommend Lisanne especially for those who get a little nervous about massage-she's so great I keep telling people to get me a gift certificate for the holidays so I can start going to her on a regular basis! ”
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The worst Reservationist and customer service I've experienced ”
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Management should be notified about the poor service ”
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HIGHLY recommend this place to anyone who wants a great massage and a friendly staff. ”
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The massage therapists were warm and friendly, but did not interfere with the quiet of the massagest. ”
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The front desk staff was friendly and helpful. ”
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Oasis Spa at One Park Ave has construction being done on the building which results in loud banging making the service unpleasant at best. ”
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Staff was very friendly and I will defintily come back for other services. ”
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The actual wax was great, maybe the best I've ever had, but the woman who was waxing me was probably the most unfriendly spa staff personel I've ever met. ”
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Staff was very rude as well. ”
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The staff was attentive, polite and accommodating. ”
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The masseur was attentive, listened to my requests and gave a beautiful massage. ”
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Everyone is really friendly and even though it was very busy, no one made me wait. ”
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The massage and the sea scrub was amazing - both of the people I dealt with were extremely professional and courteous, and I loved every minute of my experiences with them. ”
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The experience was very friendly and warm. ”
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Oasis spa is a very nice spa - good customer service, relaxing ambience and a comprehensive spa menu; unfortunately, the bikini wax I received was a disappointment. ”
- “
THe locker room was stocked and clean, the staff was friendly, the massage was excellent. ”
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My pedicurist was friendly but not fake and did a wonderful job on my toes which a week later still look as fresh as the day I walked out of the spa. ”
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the body wrap was by far the best service I received ”
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Oasis Day Spa is not only friendly, but a very nice and large spa for New York standards. ”
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Everyone at the front desk is friendly and helpful and the massages are fantastic - worth every penny! ”
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Oasis, if you're not going to use your profits to strive for quality service, at least spend it on a more CLEAN, euphoric atmosphere- battleship grey is not a pleasant color for a spa. ”
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have read some of the comments from the owner of this spa (on city search) prior to this posting and he really needs to employ better people with Great customer service ”
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am not sure if this is because they dont like making the beds up, but I felt too exposed to enjoy the service. ”
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The service is good, but you pay for an experience. ”
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The facialist was also attentive to my skin allergies and I had a facial that left my skin glowing and moist. ”
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My first impression upon entering the lobby area was that it was a nice place, but the reception staff could have been a little more pleasant. ”
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Also, every staff member I came into contact with was so helpful, friendly and professional. ”
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From the moment I stepped in to Oasis, and I'd like to include the nice people who took my reservation, I was treatly warmly and enthusiastically. ”
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Heather truly displayed great customer service and will ”
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Terrible service from people who answer the phone ”
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Even tho the place was completely packed, we didn't feel rushed, the facilities were pristine, and the staff was professional and courteous. ”
- “
The staff was very friendly and professional. ”
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| value |
66.66999816894531% positive |
- “
would go back to this place - the prices were reasonable, and the overall experience was good. ”
- “
Too much stress for an overpriced massage ”
- “
They have a wide variety of services performed by experts in their field in a nice relaxing environment, all at competitive prices. ”
- “
The staff is super friendly with no pressure, the prices are the most reasonable I have found, and most importantly the waxing is perfect. ”
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The receptionist checked me out charging me full price. ”
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Everyone at the front desk is friendly and helpful and the massages are fantastic - worth every penny! ”
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The pedicure area was a dim and dark corner and Irena ( the lady who did my nails) had a lion's mane and had to pull her hair up in a huge ponytail. ”
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They took my money and told me the rooms were always cold! ”
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I'm not a spa person, I have not been to many, so i dont have much to judge on but man, after coming here, I think ive gotten started on an expensive hobby bc I am already itching for my next massage. ”
- “
This is a nice spa but I have been to better and only better because they appreciate my money. ”
- “
When she came to get me in the waiting room she had a huge smile on her face and immediately put me at ease. ”
- “
As you might guess, they have loads more room there--the waiting area, dressing rooms are huge, and beautifully arranged. ”
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| wait time |
100.0% positive |
- “
do not mean to embarass the spa and the lady, nor am I a diligent writer - that is why it took so long for me to post it. ”
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The massage and the sea scrub was amazing - both of the people I dealt with were extremely professional and courteous, and I loved every minute of my experiences with them. ”
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had a great 90 minute massage by Kevin A. and a relaxing facial by Patricia. ”
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(only bad thing was that it sounded there was hammering or pounding going on somewhere else in the building for abou 5 minutes - but I was able to zone it out anyway b/c I felt so relaxed) Locker room was very clean and big. ”
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believe the spa was great at one time but because they have been no. 1 for so long the have reached thier peak and now on the down slope. ”
- “
Oasis Day Spa has counteracted this by offering great specials- I used their January Thursday Deal which was purchase any 90 minute service, and receive a free 30 minute service. ”
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