Equinox

Doesn't Recommend

siowyune

Joined 3 years ago

Gay indian lifeguard fondles member friend at pool. Have been going to this gym for 7 years, always pleased with hygiene... until I had to permanently relocate to the Greenwich Avenue loacation...saturday morning, 9am, decided to go for a swim...only to be confronted with Equinox employee giving a member friend some "job" under a towel on the bench by the pool. I thought it was really disrespectful. Equinox could do more about how it manages its employees...

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bleedinghearts

Joined 4 years ago

they hire people who are dumb as rocks. i have been going to equinox since 2004. i like the teachers and the classes i take. my issue with equinox is the staff. the people at the front desk could not be bothered most of the time to be polite or smile. they sound uneducated. it's obvious they are untrained in customer service and how to address members. actually, what is sad is that these people do not know how to talk to people in general-is that how they talk to their friends and family? seems like they have no manners to begin with. this goes for the managers too-they tried to console me about a messed-up double-booked spin bike situation with a massage . the manger handled the situation horribly and i ended up leaving the class. after i complained, he gave me a complimentary massage. i was enraged when i went to get it and it was horrible-every other time i have gotten a deep tissue massage, there is deep pressure and i come out feeling different than how i went in. the masseuse i had, caroline with red hair, had long nails that dug into me and even when i told her i like deeper pressure, she said 'good to know' and didn't change anything. this was the last insult to all the complaints i have about this place. i think equinox needs to have training sessions on customer service-how to address customers, be professional, sound educated and not stupid, and know how to deal with mess-ups. i don't know anyone in life that deals with things the way these people deal with all situations. i guess there's a reason why people work the front desk or are managers at a fitness club and nothing more.

Doesn't Recommend

hdo202

Joined 5 years ago

Equinox initiation fee. Some of the people in here wouldn't even know the difference if someone stole $500 from their bank account. If that's you, by all means pay the full initiation fee. But I've been a member of the Equinox at 59th and Lex. It was very nice - but I don't think it was worth paying $500 upfront and $130 per month, considering the I can pay $77 per month at the NYSC on Mercer Street downtown, with no initiation fee. Equinox is unquestionably a nicer gym, but not so much better to justify the cost differential. My concern is the quality, maintennance and variety of exercise equipment, and the size of the space. I get free towels too.

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RyanJames09

Joined 5 years ago

Great Place!. I disagree with the negative comments. I know alot of people who love Equinox. There's a reason why many celebrities work out there. They have so many different locations, and each one is unique. The staff is perky and super friendly. I've never met managers who would work out with you or care about what's going on in your life. I've been a member at other gyms like NYSC and David Barton's...none of them compare!

Doesn't Recommend

ywwan

Joined 7 years ago

BUYER BEWARE - OVERSOLD AND OVERCROWDED - READ FINE PRINT - NO CANCELLATION. Yes, there are many locations and MOST of the gyms in general are in decent condition. However, they have become a victim of their own success. I have a bicoastal membership but the two most convenient locations for me are Soho and 59th and Lex. Unless you don't work normal hours like most people in the city, you will find that they have oversold memberships and the gyms are very, very crowded between 5:30pm and 8pm weekdays and most weekend mornings. I don't have a flexible work schedule and have found every session during these high traffic hours incredibly frustrating. You wait and you wait and you wait for the machines, its tough to get a decent workout - they gym is almost always 90% occupied. I have tried out other less convenient locations and still the same problem. Be sure to read the fine print, even though they are unable due to overcapacity to provide the service they have contracted to provide, they won't let you cancel your membership before one year is up!!! And my concerns just fell on deaf ears regarding overcapacity - their attitude is try to come during a less busy time! Like I don't work for a living! There are better gyms - I strongly recommend the LA Sports Club.

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Contributor

Joined 10 years ago

Upscale, Zen-inspired gym catering to the fit professional.. The Scene
With its ultraclean, minimalist decor and a top-notch staff, Equinox raises the bar for chain health clubs. At consistently spacious facilities, the design team continually maximizes natural light and highlights organic architectural quirks. Equipment from industry standards like Cybex and Hammerstrength are paired with high-end machinery--including one specifically designed for the company by Life Fitness. Even the piped-in music (which varies from room to room) has been thoughtfully programmed.

The Workout
The in-house personal-training program--which approaches strength, balance and coordination in a cyclical pattern--is so highly regarded that some independent gyms recognize it in lieu of more established national certifications. Indeed, instructors in the top tier must have academic articles published in their area of expertise. Classes are offered round the clock and range from Spinning and yoga to more unique hybrids incorporating boxing and ballet, and many studios boast spring floors.

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bgnyc

Joined 8 years ago

The Best Gym in NYC. This is hands-down the best gym in NYC. Equinox on Greenwich is chalked full with hotties - which really gets me motivated to push myself to the limit. The club is also immaculate - it smells nice, no fungus in the lockeroom, and the machines, which are now a couple years old still look like they've never been sweat on. The assortment of equipments is fantastic. Also, for anyone who likes classes - they've got a ton (including a wide assortment of Yoga). But, this gym is worth joining for the Ab classes alone, which they have all the time. Regarding the COST, just wait to join until they run thier monthly special and you won't have to pay the ridiculous upfront fee, which truthfully, is quite exorbitant.

Doesn't Recommend

jenc288

Joined 10 years ago

OVERRATED, OVERPRICED!. I was totally ripped off at this club. Facilities are ok, but you can find the same quality anywhere in the city for less. Staff was obnoxious, and not only do they overcharge for membership, but then have the nerve to charge for many "extras" that should be included once inside the club. Not to mention the tons of advertising they clutered my mailbox with trying to sell me more services and products. To top it off, I canceled my membership and they kept billing my credit card anyway! Glad I left when I did.

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crazedmaniac

Joined 10 years ago

Ask yourself if it's worth it.. Ok, the facilities are great and best of all, they're clean. Unfortunately, that comes at a pretty steep price relative to what some other clubs are charging. I can't help but wonder if I'm being ripped off. I'll be the first to mention how much I'm paying: $135/month for access to all clubs. I waited for a special promotion so I paid 25% of the usual initiation fee. Is that what everyone else is paying?

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MickeyMinootsa

Joined 10 years ago

workout heaven. This club has it all. Nice staff. Helpful managers. Knowledgable and in-shape instructors/trainers. Convenient locations. The place is clean and smells good (for a gym) and there is plenty of equipment for everyone not to have to wait in line. The kick-boxing class I took was amazing. I've never felt so super-charged in my life. And what I love most is noone seems to care what you are wearing, or what you look like while you excercise. People are serious here about health and fitness. The membership fee is a bit pricey but is it worth it? A resounding YES.