(212) 620-0103
97 Greenwich Avenue
New York,
NY
10014
40.737541
-74.001679
Neighborhoods: West Village, Downtown
What People Are Saying About Equinox Fitness At Greenwich
The Editor
Contributor
Citysearch
The Scene – With its ultraclean, minimalist decor and a top-notch staff, Equinox raises the bar for chain health clubs. At consistently spacious facilities, the design team continually maximizes natural light and highlights organic architectural quirks. Equipment from industry standards like Cybex and Hammerstrength are paired with high-end machinery--including one specifically designed for the company by Life Fitness. Even the piped-in music (which varies from room to room) has been thoughtfully programmed. – – The Workout – The in-house personal-training…
04/11/09
they hire people who are dumb as rocks
by bleedinghearts at Citysearch
i have been going to equinox since 2004. i like the teachers and the classes i take. my issue with equinox is the staff. the people at the front desk could not be bothered most of the time to be polite or smile. they sound uneducated. it's obvious they are untrained in customer service and how to address members. actually, what is sad is that these people do not know how to talk to people in general-is that how they talk to their friends and family? seems like they have no manners to begin with. this goes for the managers too-they tried to console me about a messed-up double-booked spin bike situation with a massage . the manger handled the situation horribly and i ended up leaving the class. after i complained, he gave me a complimentary massage. i was enraged when i went to get it and it was horrible-every other time i have gotten a deep tissue massage, there is deep pressure and i come out feeling different than how i went in. the masseuse i had, caroline with red hair, had long nails that dug into me and even when i told her i like deeper pressure, she said 'good to know' and didn't change anything. this was the last insult to all the complaints i have about this place. i think equinox needs to have training sessions on customer service-how to address customers, be professional, sound educated and not stupid, and know how to deal with mess-ups. i don't know anyone in life that deals with things the way these people deal with all situations. i guess there's a reason why people work the front desk or are managers at a fitness club and nothing more.
- Pros: great instructors and classes
- Cons: customer service, managers, front desk people
03/23/09
Equinox initiation fee
by hdo202 at Citysearch
Some of the people in here wouldn't even know the difference if someone stole $500 from their bank account. If that's you, by all means pay the full initiation fee. But I've been a member of the Equinox at 59th and Lex. It was very nice - but I don't think it was worth paying $500 upfront and $130 per month, considering the I can pay $77 per month at the NYSC on Mercer Street downtown, with no initiation fee. Equinox is unquestionably a nicer gym, but not so much better to justify the cost differential. My concern is the quality, maintennance and variety of exercise equipment, and the size of the space. I get free towels too.
- Pros: great equipment, clean
- Cons: $$$
12/30/08
Great Place!
by RyanJames09 at Citysearch
I disagree with the negative comments. I know alot of people who love Equinox. There's a reason why many celebrities work out there. They have so many different locations, and each one is unique. The staff is perky and super friendly. I've never met managers who would work out with you or care about what's going on in your life. I've been a member at other gyms like NYSC and David Barton's...none of them compare!
- Pros: positive atmosphere, great staff, celebrity status clubs, immaculate facilities
- Cons: more expensive than competitors (but u get what you pay for)
The Details on Equinox Fitness At Greenwich
The Extras:
There is a full-service spa on-site.
Category:
Health Clubs & Gyms, Personal Trainers, Fitness Activities
Payment Methods:
American Express, Discover, Visa, MasterCard
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