What People Are Saying About LaptopMD

Featured Review

Contributor

Contributor

Provides repair for laptop and desktop Macs and PCs including virus removals, data recovery and networking; pickup in nearby areas.

Editor's Tips

Save Time:
Get a quote online via the company's website and save some time.
Save Time:
Get a quote online via the company's website.
ambiance
100.0% positive
  1. “also waited for a few hours, which was a comfortable experience, especially since I was able to take care of other things.”
  2. “All in all it was great service, cool view of MSG and the Post Office, but most importantly i was able to fly back home the next day without buying a new laptop on my companies credit card.”
  3. “They got a new office with a great view of Penn Station, and their service times are even faster.”
  4. “These guys are the real deal: Fast, reasonably priced and skillful computer repair in a convenient location.”
food quality
100.0% positive
  1. “Quality and customer service is authentic.”
service
94.87000465393066% positive
  1. “Best & Fast service with affordable price.”
  2. “Fast reliable service for the "traveler's" kind”
  3. “Quick turnaround, great service, repair done right”
  4. “These guys realize that people cannot live without their computers and take full advantage.”
  5. “The guys seem shy, but the are really friendly and the service is great!”
  6. “Tank you for a great service.”
  7. “Fast data recovery service”
  8. “finally took it to Laptop MD, and was greeted by the very friendly Ross right when I walked in.”
  9. “All in all it was great service, cool view of MSG and the Post Office, but most importantly i was able to fly back home the next day without buying a new laptop on my companies credit card.”
  10. “Great work, great service.”
  11. “asked rush service (affordable price $ 45) it took only 3 hour to fix my laptop.”
  12. “Brilliant and fast service”
  13. “Good and friendly service”
  14. “Dr. Ed is very trustworthy and provides great service at reasonable prices.”
  15. “AMAZING service, friendly staff, computer magicians!”
  16. “Everyone was all incredibly friendly (they even let me sit in while they did the repair so I could see how it was done), and I was in and out within an hour.”
  17. “They got a new office with a great view of Penn Station, and their service times are even faster.”
  18. “Great customer service!”
  19. “Great service with a smile!”
  20. “Though I was thrown off by the appearance of the place (it's in a suite), I got great service from the time I sat in the waiting room.”
  21. “I walked in and encountered a friendly Asian looking gentleman who greeted me right away, even though he was in the middle with replacing an LCD screen.”
  22. “Great value great service.”
  23. “Great service!”
  24. “Great service, reasonable rates”
  25. “IDK what to say, I loved the service of one person even though the place is completely shady.”
  26. “His communications with me on the phone were attentive & responsive, never dismissive.”
  27. “Not only were they able to fix my computer for an extremely reasonable price, but the friendly staff was informative and showed me ways to clean up the computer to increase its operational speed.”
  28. “Extremely good service”
  29. “Worst customer service ever.”
  30. “professional, fast and reliable service”
  31. “Amazing service on a very difficult repair”
  32. “First rate service, reasonable fees.”
  33. “Then a coworker of mine recommended me to LAPTOPMD and through their website, I got a quote for under $200 for the same service.”
  34. “-- Great service, friendly staff.”
  35. “Quality and customer service is authentic.”
  36. “Excellent service!”
  37. “quick service, work complete and excellent, excellent value.”
  38. “Great service.”
  39. “Best computer service manhattan”
value
100.0% positive
  1. “He explained to me the problem within minutes and the price quoted to repair my hard drive was very reasonable!”
  2. “Great value great service.”
  3. “highly recommended if you are not overly price-sensitive and don't want any real downtime”
  4. “Best & Fast service with affordable price.”
  5. “got everything done SAME DAY for a really really reasonable price.”
  6. “They gave me the most reasonable price around, and believe me, I did my research.”
  7. “Great price!”
  8. “They have made some great suggestions that saved me money and improved my business.”
  9. “asked rush service (affordable price $ 45) it took only 3 hour to fix my laptop.”
  10. “He has great prices on hardware to boot!”
  11. “Furthermore, the price was quite reasonable, so I highly recommend this conveniently-located repair shop to anyone needing computer repair.”
  12. “My computer's issue was diagnosed on the spot and fixed for a reasonable price.”
  13. “Dr. Ed is very trustworthy and provides great service at reasonable prices.”
  14. “Not only were they able to fix my computer for an extremely reasonable price, but the friendly staff was informative and showed me ways to clean up the computer to increase its operational speed.”
  15. “paid like a 100 dollars but not only did I get 45 min of great convo while he fixed it, but he also showed me what was wrong and how to do it myself.”
  16. “quick service, work complete and excellent, excellent value.”
  17. “The prices were very reasonable.”
  18. “awesome value!”
wait time
100.0% positive
  1. “He explained to me the problem within minutes and the price quoted to repair my hard drive was very reasonable!”
  2. “quick service, work complete and excellent, excellent value.”
  3. “All-in-all, a fast diagnosis and quick turnaround.”
  4. “would recommend LaptopMD+ to anyone who needs a quick fix!”
1 Star Rating: Poor

10/24/11

BEWARE!

by balenceseeker at Citysearch

I wish I could give them zero stars! I have never written a review before, let alone a bad one. However, I took both my laptop and netbook to get fixed at LaptopMD. I was treated very rudely, what I asked to be fixed was not fixed when I went to pick it up, which I had to call about because they never called when they said they would. I took both my computers to www.PCandMacRepairs.c (wonderful customer service and prices) He found 4000 errors on my laptop! He said normally he would find 1500-2000 errors on a computer. He said I was lucky it even turned on!

They did more harm than good. BEWARE!

5 Star Rating: Highly Recommended

06/09/11

good service

by AndreyV at Citysearch

My issue was fixed in a timely matter. Price was affordable, good customer support, techs are knowledgeable, and honest. I recommend them as real professionals, pleasure to deal with.

5 Star Rating: Highly Recommended

01/29/11

Best Laptop Help Ever!

by alicemg at Citysearch

I'm very appreciative of LaptopMD for the outstanding service they provided. My laptop had multiple, troubling problems, preventing me from using it at all. The wonderful people at LaptopMD completely solved everything, and they did it quickly. And they were very kind and patient, allowing me to stay there for some time so that I could check over everything to make sure all my files were still there and safe. I am very grateful for LaptopMD, and I will highly recommend them to everyone I can.

5 Star Rating: Highly Recommended

01/07/11

Outstanding

by Salome11 at Citysearch

This place is the only place in the entire city capable of replacing keys that have popped out of a laptop keyboard. Every other place I called acted confused, told me it was impossible, or suggested I replace the entire keyboard. These guys replaced my laptop keys on two separate occasions within minutes, for a very reasonable price. I highly recommend!

5 Star Rating: Highly Recommended

01/06/11

Outstanding service

by D K at Citysearch

Outstanding service. phone estimate for cost and time to repair cracked iphone screen. Matt Ham, director of operations was extremely engaged and eager to help and did exactly what he promissed. Very upstanding, customer focused business. These guys are a real find.

The Details on LaptopMD

Place Categories:

  • great reliable service
  • affordable price
  • recommended highly
  • great experience
  • very professional dr ed
  • bad hard drive
  • very reasonable fee
  • worst customer service
  • extremely reasonable rates
  • reasonable cost
  • good computer doctor
  • polite looking gentleman
  • recommending repair
  • chaotic office
  • cool view
  • failed video card
  • responsive communications
  • happy client
  • definitely recommend laptop md
  • excellent value
  • horrible computer repair
  • best computer service manhattan
  • friendly staff
  • bad feeling
  • big hardware problems

As Seen In…

Best of Citysearch

New York

Advertisement

Lists In Manhattan

Recent Reviews In Manhattan

5 Star Rating: Highly Recommended

Aphrodite Skin Care

811 Lexington Ave, New York, NY

5 Star Rating: Highly Recommended

New York City Psychic

777 6th Ave, New York, NY

5 Star Rating: Highly Recommended

Dangerfield's Comedy Club

1118 1ST Ave, New York, NY

5 Star Rating: Highly Recommended

Center For Spinal Correction

308 E 38th St Ste 200, New York, NY

Advertisement