“They truly have the worst customer service in the world.”
“The prices are pretty good.”
DataVision's flagship 30,000 sq/ft SuperStore is located in Manhattan, at 445 Fifth avenue @ 39th street adjacent to the New York Public
Library. Our family owned store has provided exceptional selection, prices, and service to our customers for 22 years.
DataVision SuperStores are the most advanced computer retail environments in the country and are often used as showcases for major manufacturer product releases from Apple, Sony and Intel. We are an authorized dealer for virtually every product we offer.
In addition to authorizations for retail, we are also authorized service centers for Apple, Sony, Toshiba, Asus, Lenovo, and Microsoft. We perform custom installations, repairs, and even can help you recover from most computer related disasters. Our turnaround time starts at SAME DAY. …
This company are all CRIMINALS! I
purchased a Mac Mini from them through http://Amazon.com, and they sent me a defective unit and not only that, they USE THEIR OWN SHRINK WRAP AROUND THE WHITE BOX IT COMES IN TO MAKE THIS ITEM LOOK BRAND NEW AND SEALED! I contacted APPLE and asked them about how this computer was supposed to be packaged, and Apple said that the computer ITSELF was supposed to have a seal around it with a sticker on it! There was NO SEAL OF ANY KIND around the computer ITSELF! The sales manager named "Mike S." is a congenital, pathological LIAR! He LIED about everything! Used my words and twisted them around. VERY SLEAZY AND SLIMY BUSINESS PEOPLE they have there. And make sure you read their return policy on Amazon! They charge you a 15% RESTOCKING FEE ***NO MATTER WHAT***, EVEN IF THE UNIT IS DEFECTIVE. Unless you ask for them to send you a replacement, they charge you that 15% restocking fee. They FORCE you to do business with them, even though they sell defective, used products in their store!!! DON'T EVER BUY FROM THEM! ONLY BUY FROM APPLE DIRECTLY OR AMAZON DIRECTLY. "DataVision" is an EXTREMELY CROOKED COMPANY! DO NOT USE THEM.
As it is, my defective Mac Mini was delivered back to their "warehouse" in Long Island City, and IMMEDIATELY, THEY PUT MY MAC MINI UP FOR RESALE!!!!! That company DID NOT have that Mac Mini up for sale yesterday!!!! They don't care! They re-seal their defective items and put them up for sale again so that somebody else will buy it and think they won't care! It's unbelievable! ANOTHER CUSTOMER from Amazon had bought a Samsung unit from this company and had the SAME EXACT THING HAPPEN TO HIM! It was used and DataVision "clumsily" put their OWN shrink wrap around HIS item to make it look like it was brand new and sealed by the Samsung factory! These customers really need to come forward and file claims against this company! They are CRIMINALS! And they LIE to the bitter end! It was ONLY ***AMAZON*** WHO MADE THIS COMPANY ISSUE ME A PREPAID RETURN SHIPPING LABEL! NOT DATAVISION! If I had not told Amazon, I STILL WOULDN'T HAVE RECEIVED THE RETURN SHIPPING LABEL!!! And not only that, I still have NOT been issued a FULL REFUND YET. It will be AMAZON AGAIN, who will issue me the refund, because this company won't do it. PLEASE, DO NOT USE DATAVISION! THEY ARE CROOKS!
STAY AWAY!!!. THEY USE BAIT AND SWITCH. STAY AWAY FROM THIS VENDOR. I PURCHASED A WIRELESS ROUTER FROM BEST BUY AND THOSE GUYS SEND ME A LOW END UNIT INSTEAD.
The BEST service I ever received - Go see Joey Suede.
Last week, on one of the busiest shopping days of the year, I was reviewing Apple Mac Book's and I approached one of the staff members at DataVision for help on the Apple products I was looking for. She was very nice and helpful. I thank her and walked over to another store. Yesterday, I had made my decision to purchase the apple products from DataVision, an associate at work said he had a great experience there and I would receive better service at DataVision than at an apple store. Well I walked in yesterday and it was busier than the previous week, just beyond busy, I had some additional questions and the floor associate was assisting me again, very pleasant and helpful. I was a little unsure if I should go with the higher end component in that my daughters had only specific needs for the Mac Book Pro, mainly school and social. Joey, the store manager had stopped by, literally with hundreds of people in the store, and resolved any additional questions I had, he understood exactly what it was that I was looking for, he did not recommend the more robust configuration for my requirements. Joey further explained that if any issues at all with the computer, under the service plan, all potential questions for the next three years would be resolved. I could not pass up this deal, I literally saved myself Hundreds, possibly thousands of dollars, because of Joey Suede’ recommendations. I was also a little concerned that I had only one day to get the products to my home in time for Christmas Eve, I know this sounds like a movie, but it’s all true, every word. Joey instantly put me at ease and made sure that the products would be packaged, shipped and delivered, all within one day, on the busiest shopping day of the year. I literally walked out of the store with complete confidence and satisfaction that maybe there is a Santa Claus. I didn’t have the worry about carrying all the equipment and possibly endangering it. Joey solved every issue, with politeness and the professionalism that doesn’t exist at any other retailer. My next purchase is from DataVision and all my recommendations will be to go to DataVision. Thank you.
Smarmy--less than 0ne star. The rudest people on earth. Smarmy. I bought a Krups coffee maker. When I unpacked it the glass beaker was broken and sprinkled glass all over my floor. Brought it back the next day and was told-nastily-that I would have to contact Krups. Since I am pretty sure Krups didn't intentionally send a broken beaker and I know I didn't break it, the logical conclusion would have been to exchange it-well within the 14 day deadline. But NOOO. And that was the manager. Run, don't walk, away from their store-go to Best Buy or ANYWHERE else!!!
Great products but in store customer service sucks!!!!!!. I give them 2 stars not because of their available products but because their in store customer service sucks big time!! I called today to check if a product online was also available in their store. To my horrid dismay, I was transferred several times and placed on hold for about 25 minutes and then told when someone finally picked up that my product was unavailable in stores...#major fail on the store associates part, My advice shop online
Stay away. Pathological liars.
They scamed 6,000 people in one day.
In one day they sold product to 6,000 people and never had the product on hand. They led people on for 10 days claiming they would fill the order until they had no choice but to tell hte truth. They then took a few more days to refund the money .
I would never shop here.
Sold items they never had. Horrible shopping experience with them. They strung everyone along for more than 10 days when they did not have the items. They lied about having TouchPads in stock and blatantly sold TouchPads that never existed. They sent out a mass email promising that everyone who received one would get one, which also turned out to be a total lie. They attempted to convince us that they had TouchPads by offering to post a bill of lading, which never materialized. When it became clear that they could not stall any longer, they said that they would refund our purchases that were never fulfilled. Even that was a lie, and I have not received a refund to date. Even though they are very good at writing rambling emails that say nothing, they do not respond to emails customers send to them. I would recommend you to stay away from this retailer that seems to provide nothing but lies.
Rather than rant about Datavis and their propensity for dishonesty, I'll just post a timeline of their own Twitter as it relates to the Great Touchpad Rush of 2011 when Datavis withdrew money from 7000 customers, and then lied to them for an entire week.
8/20/2011 - 7000 people bought Touchpads from Datavis through Ebay and their webpage
8/20/2011- Immediate confirmation emails were sent
8/22/2011- Datavis Twitter 'All orders will ship end of this week. We will NOT cancel the orders, they wll fill.'
8/22/2011 ' Datavis Email 'We have freight tracking # from HP with enough orders so that everyone will receive their complete order.
For those that ordered 10, 50, or 100, they will be PARTIALLY filled this week, and the balance FILLED most likely next week. It is the only fair thing to do, as we are assuring that everyone will get their FULL order without any canceling.....Please note, when you receive this email notice, it is GREAT NEWS, as it means it is almost out the door.'
8/26/2011 - Datavis Twitter 'Touchpads are in route and we will post a copy of our Bill of Lading as proof hopefully today.'
8/27/2011- Datavis Email 'We are certainly aware of the update emailed last Monday about the ETA and the turnaround time on these. Certainly in a perfect world, everything would have held true to form. Many of you have already received tracking, and maybe even the Touchpad itself. The second batch of shipment tracking labels will be created starting on Monday (8/29/11). '
8/30/2011- Datavis Email 'We received another round of unfavorable news today regarding the inbound shipments of the Touchpads. ...On Wednesday, August 31, we will process all refunds ...'
There you have it. Davis lied for the entire week. Many people had the opportunity to buy the item elsewhere, but they did not since Datavis assured them that all orders will ship. Don't buy from them. They're just out to make a quick buck, and if lying to you will help them get there, so be it. Check out their Ebay account and Yelp account for more reviews.
A very nice price.
There is a nice section of this store dedicated only to computers parts, accessories and components... including rare to find cables...
They have a very nice price for most of the things there, but cable prices are almost unbeatable (good cable, not rip off...)
Not only computer cables but also HDMI , RCA style cables or fiber optic cables, they have all kind and formats at the best pprice around...
For IT's do-it-your self this is a nice off shelf store as they also offer a great assortment of tools... No need to wait for the internet orders...
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