DataVision Computer Video

Doesn't Recommend

DOMENICO R.

Joined 1 year ago

STAY AWAY!!!. THEY USE BAIT AND SWITCH. STAY AWAY FROM THIS VENDOR. I PURCHASED A WIRELESS ROUTER FROM BEST BUY AND THOSE GUYS SEND ME A LOW END UNIT INSTEAD.

Recommends

tim d.

Joined 1 year ago

The BEST service I ever received - Go see Joey Suede. Last week, on one of the busiest shopping days of the year, I was reviewing Apple Mac Book's and I approached one of the staff members at DataVision for help on the Apple products I was looking for. She was very nice and helpful. I thank her and walked over to another store. Yesterday, I had made my decision to purchase the apple products from DataVision, an associate at work said he had a great experience there and I would receive better service at DataVision than at an apple store. Well I walked in yesterday and it was busier than the previous week, just beyond busy, I had some additional questions and the floor associate was assisting me again, very pleasant and helpful. I was a little unsure if I should go with the higher end component in that my daughters had only specific needs for the Mac Book Pro, mainly school and social. Joey, the store manager had stopped by, literally with hundreds of people in the store, and resolved any additional questions I had, he understood exactly what it was that I was looking for, he did not recommend the more robust configuration for my requirements. Joey further explained that if any issues at all with the computer, under the service plan, all potential questions for the next three years would be resolved. I could not pass up this deal, I literally saved myself Hundreds, possibly thousands of dollars, because of Joey Suede’ recommendations. I was also a little concerned that I had only one day to get the products to my home in time for Christmas Eve, I know this sounds like a movie, but it’s all true, every word. Joey instantly put me at ease and made sure that the products would be packaged, shipped and delivered, all within one day, on the busiest shopping day of the year. I literally walked out of the store with complete confidence and satisfaction that maybe there is a Santa Claus. I didn’t have the worry about carrying all the equipment and possibly endangering it. Joey solved every issue, with politeness and the professionalism that doesn’t exist at any other retailer. My next purchase is from DataVision and all my recommendations will be to go to DataVision. Thank you.

Tim Dillard

Doesn't Recommend

JUELL

Joined 1 year ago

Smarmy--less than 0ne star. The rudest people on earth. Smarmy. I bought a Krups coffee maker. When I unpacked it the glass beaker was broken and sprinkled glass all over my floor. Brought it back the next day and was told-nastily-that I would have to contact Krups. Since I am pretty sure Krups didn't intentionally send a broken beaker and I know I didn't break it, the logical conclusion would have been to exchange it-well within the 14 day deadline. But NOOO. And that was the manager. Run, don't walk, away from their store-go to Best Buy or ANYWHERE else!!!

Doesn't Recommend

abott constella

Joined 1 year ago

Great products but in store customer service sucks!!!!!!. I give them 2 stars not because of their available products but because their in store customer service sucks big time!! I called today to check if a product online was also available in their store. To my horrid dismay, I was transferred several times and placed on hold for about 25 minutes and then told when someone finally picked up that my product was unavailable in stores...#major fail on the store associates part, My advice shop online

Doesn't Recommend

Cat Sky

Joined 2 years ago

Stay away. Pathological liars.

Doesn't Recommend

gljvd

Joined 2 years ago

They scamed 6,000 people in one day. In one day they sold product to 6,000 people and never had the product on hand. They led people on for 10 days claiming they would fill the order until they had no choice but to tell hte truth. They then took a few more days to refund the money .

I would never shop here.

Doesn't Recommend

drkfsn

Joined 2 years ago

Sold items they never had. Horrible shopping experience with them. They strung everyone along for more than 10 days when they did not have the items. They lied about having TouchPads in stock and blatantly sold TouchPads that never existed. They sent out a mass email promising that everyone who received one would get one, which also turned out to be a total lie. They attempted to convince us that they had TouchPads by offering to post a bill of lading, which never materialized. When it became clear that they could not stall any longer, they said that they would refund our purchases that were never fulfilled. Even that was a lie, and I have not received a refund to date. Even though they are very good at writing rambling emails that say nothing, they do not respond to emails customers send to them. I would recommend you to stay away from this retailer that seems to provide nothing but lies.

Doesn't Recommend

bushindo

Joined 2 years ago

Dishonest merchant. Rather than rant about Datavis and their propensity for dishonesty, I'll just post a timeline of their own Twitter as it relates to the Great Touchpad Rush of 2011 when Datavis withdrew money from 7000 customers, and then lied to them for an entire week.

8/20/2011 - 7000 people bought Touchpads from Datavis through Ebay and their webpage

8/20/2011- Immediate confirmation emails were sent

8/22/2011- Datavis Twitter 'All orders will ship end of this week. We will NOT cancel the orders, they wll fill.'

8/22/2011 ' Datavis Email 'We have freight tracking # from HP with enough orders so that everyone will receive their complete order.

For those that ordered 10, 50, or 100, they will be PARTIALLY filled this week, and the balance FILLED most likely next week. It is the only fair thing to do, as we are assuring that everyone will get their FULL order without any canceling.....Please note, when you receive this email notice, it is GREAT NEWS, as it means it is almost out the door.'

8/26/2011 - Datavis Twitter 'Touchpads are in route and we will post a copy of our Bill of Lading as proof hopefully today.'

8/27/2011- Datavis Email 'We are certainly aware of the update emailed last Monday about the ETA and the turnaround time on these. Certainly in a perfect world, everything would have held true to form. Many of you have already received tracking, and maybe even the Touchpad itself. The second batch of shipment tracking labels will be created starting on Monday (8/29/11). '

8/30/2011- Datavis Email 'We received another round of unfavorable news today regarding the inbound shipments of the Touchpads. ...On Wednesday, August 31, we will process all refunds ...'

There you have it. Davis lied for the entire week. Many people had the opportunity to buy the item elsewhere, but they did not since Datavis assured them that all orders will ship. Don't buy from them. They're just out to make a quick buck, and if lying to you will help them get there, so be it. Check out their Ebay account and Yelp account for more reviews.

Recommends

katherinereinfeld

Joined 2 years ago

A very nice price. There is a nice section of this store dedicated only to computers parts, accessories and components... including rare to find cables...

They have a very nice price for most of the things there, but cable prices are almost unbeatable (good cable, not rip off...)

Not only computer cables but also HDMI , RCA style cables or fiber optic cables, they have all kind and formats at the best pprice around...

For IT's do-it-your self this is a nice off shelf store as they also offer a great assortment of tools... No need to wait for the internet orders...

Recommends

teresapalmerx

Joined 2 years ago

Nothing like a knowledgable salesperson. Called them, salesman on the phone gave me a solution that cost me ZERO dollars rather than the $60 worth of components I was about to buy. There's nothing like a knowledgable salesperson who can troubleshoot a problem rather than just sell you what you thought you needed.