Hallo Berlin

11/11/10

miss you

by pramos28

We used to have a true love affair. My last experience was a disaster, obviously something has changed.

I heard the music, I fought it, it couldnt be.

I dont think house music is bad, but I was never aware of fans of house music loving german food.

The staff is odd.

I loved the food here so much.

It breaks my heart. Brat voyage, maybe some day things will change again and you will be worth the tolls and hour drive into the city again, you were once a destination for me. :-(

10/29/10

Good Bye Berlin!

by FOODHUNT

If there was a way to give this hole less than one star I would where to begin.... first of all there is no beer garden- it's a tiny back porch. The temperature in the restaurant was sweltering and the music was hip hop at club volume. I think that covers the most pleasent part of the evening. Now the food over cooked, over salted and laugably small portions.

Now the truly special part the service. It took 2 and a half hours to sit, eat and get a check. We gave up on ordering dessert because that would have taken three hours. After making reservations we waited a half hour not because there was a line we were being ignored. At the end of the half hour a group of men, we were all women. came in were seated immediately in the table we were staring at for the last half hour. When we were seated the heavy set Blond e waitress eventually came to our table. She asked us for orders saw the men sitting at the table outside and walked away without taking our orders to serve the men. It took another 45 minutes and repeatedly going to the bar to ask for service to get any. In addition at one point the waitress came back to inform us she was busy and didn't have time to take our orders. NEVER AGAIN!!

05/20/10

Weird Service Experience, Mediocre Food, Bad Beer Selection

by LJNurse

I went to Hallo Berlin this evening with my fiance, my brother, and his girlfriend. Hallo Berlin is really not so much a beer hall as a German restaurant with mediocre food and a small back patio. We had a strange experience with the service: there were 2 servers assigned to the back patio, but only 1 of them was willing to come to our table. The other server (tall, glasses, bald) went to every table on the back patio except for ours. We had to flag him down just to get a glass of water. When we pointed out the lopsided service, we were told that this server was recently involved in some sort of altercation and was not feeling well. This may be true, but we couldn't help but wonder if it had anything to do with our party being the only one in the restaurant with dark skin. We observed the other tables on the patio receiving much more consistent service from this person, which does not mesh with the explanation we were given.

There are other reasons to consider other restaurants in the area before going to Hallo Berlin: Only a portion of the beers on the menu were available (about 6 beers), so you are likely to find a better selection at any of the bars further up on 10th or on 9th avenue. The sausages were good, but it's hard to mess up sausage. The schnitzel was over cooked, tough, and bland. The prices are not any less expensive than the rest of the neighborhood (around $20 for a dinner plate). If you are looking for a real beer hall, you will be disappointed. The restaurant next door looked very nice and we will probably try that place the next time we're in the neighborhood.

• Pros: Neighborhood has many other bars and restaurants to try.
• Cons: Mediocre Food, Bad Beer Selection, Poor Service

03/06/10

Terrible Service, Less Than Mediocre Food/Drink

by CDJ2006

TERRIBLE!

Just went last night. It was a fine time, but nothing special. The beer was good, the food was mediocre. Surprisingly unhorrendous karaoke.

The problem is that we were overcharged (4 steins!), and we did not realize until the next day since we had been busy splitting up the check the night before.

My husband called this morning and was unable to get a refund over the phone, despite the fact that we had spent a fair amount of money there the night before. So later, when the manager was in, he trekked back down to Hallo Berlin. The waiter was extremely defensive, the assistant manager was pretty useless, and the manager stood by without helping. In the end, he received a store credit for only 3 of the 4 steins.

Although we'd rather not return, I guess we will just on principle. After that, though, never again!

Make sure to check your receipt before leaving!

• Pros: not much
• Cons: HORRIBLE, deceitful customer service

12/24/09

Not worth it

by NJ Analyst

I enjoy good German food but I was disappointed at Hallo Berlin. When I arrived, there was only one other table occupied but I was asked to sit at a very small table with a broken folding chair! The beer selection is good but at $8 for a pint it is as expensive as a hotel bar. I ordered Jaegerschnitzel and it came with spatzle that looked and tasted like spaghetti. The bread was stale. The waiter was inattentive. Overall, a great disappointment. Not recommended.

• Pros: Good beer although pricey
• Cons: Food