“The decor was nice but apparently the service did not catch up with the decor.”
“Alcoholic drinks are good but very expensive at $10 per drink.”
“food was great just like the service.”
“Ok, the food here is great, but the prices are so cheap I had to look at the menu twice!”
“best vietnamese place in town”
“Disappointed that I lost what was once my favorite Vietnamese restaurant: I will NEVER go back!”
“big article in the Metro Section of the NY Times said that this place fired their delivery staff when they complained that they were being paid $1.60 hour.”
“The prices are decent, and you can be in an out within one hour.”
“The service is really fast -- I think we ordered and were served within the space of 10 minutes.”
Fill up and leave. Pretty good vietnamese food here. Service is quick, food is ready fast. Nice atmosphere, but unlikely to impress anyone. It's a big space.
Great place to dine at a very light check.
The place is wonderful!
the pho-bo was really great! as well as the fried shrimp!
large portions, very filling
the service is normal I guess, especially for the price
Saigon Grill is usually very crowded, so if your a walk-in be prepared to wait a while.
will come back soon! I always get the cravings for some pho.
GROSS RUDE RIP-OFF STAY AWAY. My food came to the table 5 minutes after I ordered it: noodles stuck together like glue, way too skimpy on the meat, basil was blackening and wilted; the whole dish was cold; it was clear they re-stir-fried the lunchtime leftovers and tried to pass it off as dinner, or edible. Manger was rude and inhospitable. Disappointed that I lost what was once my favorite Vietnamese restaurant: I will NEVER go back!!
good food, TERRIBLE SERVICE. I have gone there a few times, the food is good. However, the staff is rude, they yell when bringing food/drinks to the table, don't make eye contact, it almost seems as if they are annoyed to have to be there. On a Saturday night, the bathroom looks like it hasn't been cleaned all day, and it makes you think about what the kitchen looks like. The prices are decent, and you can be in an out within one hour.
Dark, but good food. The lighting is really dim in this restaurant, which doesn't usually bother me, but it just seems a bit inappropriate for a group-style of atmosphere. This isn't really a romantic restaurant -- you'd go there with your family or a group of friends, and the atmosphere tends to be loud and energetic. Regardless, the food here is pretty decent. Nothing extraordinary, but the portion sizes are generous and I had no complaints about my dish. The service is really fast -- I think we ordered and were served within the space of 10 minutes. Impressive. On the other hand, it's so fast that it's almost rushed. We had barely sat down for 2 minutes when our server came up and said, "Ready???" No greeting or anything. I'm glad we already knew what we wanted, because I felt kind of intimidated. But again, it's not a romantic, lingering type of restaurant. It's great for groups though.
Great vietnamese dishes and space.. I really love their dishes because they are close to authentic (not 100% there) but still very tasty. I was excited to see the sugarcane shrimp appetizer because its one of my favorites but very few restaurants in NYC have it. All in all, given the mediocre Vietnamese food in this city (compared to LA or DC), this is one of the better ones so I will keep coming back for more. I never had a problem with the service but I can certainly see inconsistent service to other tables. I only wish that this place delivered and I would have loved it more!
Horrible Service and mediocre food. The food was only average and price was low but I would never go back again. Service is horrible. They quickly take your plates away when your done and push the check to you as if they needed the seats. We looked around and half the restaurant was empty at the time. The decor was nice but apparently the service did not catch up with the decor. Seems like this restaurant belongs in Chinatown where good service is not expected anyway. I actually just remembered that this place is where they had problems in the news about paying their employees dirt cheap wages (a la Walmart). If I had remembered I wouldnt of stepped in in the first place..
Exciting, Comfortable "Vietnamese" Food. This restaurant suffers from having outrageous delivery man protests every week due to the owner's persistence of not paying federal/state minimum wage. Despite this fact, I have been here quite a lot with my girlfriend. Atmosphere is comfortable and not typical of Vietnamese restaurant with minimum wait unless you come on a weekend night. If you are Vietnamese, you may be disappointed to know that the owners are Cambodian while the workers are a combination of Chinese and Hispanic decent. There is no homemade feeling in the dishes as they are more of a chinese influence with everything based on a side of fish sauce/soy sauce to complement. Workers are not educated about the dishes and cannot pronounce the dishes themselves. The main Vietnamese dish, Pho Bo (Beef rice noodle soup) is very bland and not recommended for those who want the quality you can get from traditional Chinatown. Besides these cons, dishes come out extremely quick (which at times, may leave you questioning whether they really did make your food or give you someone else's) The remaining variety of dishes offered are good but can be expensive. Alcoholic drinks are good but very expensive at $10 per drink. Overall, I believe this is good place to bring a group friends but not family or children. If you can get through the fact that the food is not authentic Vietnamese food, you this place is for you.
Great Service, Great Food, Great Time.. Went to Saigon Grill on a last monday night and went back over the weeekend. And the place is awesome. The seats were comfortable and spacious and the whole restaurant itself is very large w. high ceilings. The staff was very courteous and prompt. Their Cubed Steak was one the best I had in years. On a weekend the line is ridiculously long and very loug. And they don't take reservations from what i was told over the phone. But for a weekday dinner, this place is a gem.
Fresh Fish. We always go to saigon grill for the crispy fried fish, which is so delicious here, and also i would recommend the chicken soup appetizer which is just out of this world. The ambiance of this place is nice and dimlit, we enjoy coming here for lunch or dinner. Its a nice place, I dont care, if its authentic or not, I love the taste, its close to where I live and they deliver as well & thats what matters to me. I would recommend it.
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