“Good selection and reasonably knowledgeable salesmen, although last time I was there the salesman spent more time telling me why they were better than Home Depot than actually helping us.”
“would go there again, just because he was so friendly and provided great customer service.”
“All the ads and phone filler "perfect customer service - elegant installation" don't believe it!”
“He explained what the best deal would be for my budget and living conditions and wasn't trying to promote the most expensive unit available.”
Ordered an xbox game on sale. Great price. Superfast shipping. Ordered on Thanksgiving. Arrived Monday." Great customer support.
First time to order from this store. Very good price on a Onkyo receiver. Took two days to ship order. Received updated emails. Arrived in two days after shipping. Much faster than I had thought. I ask for an invoice via email and I received a reply in less than an hour. I would buy from them again. PC Richard is a very honest family owned company..
I have been a faithful PC Richards
customer for over 15 years. I have done my homework before entering the store to make sure I know the product I want and what a fair price would be. Over the years I have purchased a Sony Vega TV which after 14 years (sadly) is still going strong. I want to get a flat screen but won't throw away a perfectly good TV even if it is a behemoth. I purchased a KitchenAid washer 12 years ago that worked excellent. I put it to the curb so that I could replace it with a pair of LG Trom steamwash and dryer which have been working flawlessly for 4 years so far. Hubby installed the machines and moved them to a new location in the house and they are still awesome units. I also purchased a Frigidaire Professional Series fridge and freezer for a total of 37 cu ft and the stainless steel vented surround 4 years ago.
The only possible complaint I have is a whirring-type sound which I believe is due to an uneven floor. Otherwise, I have no complaints. I have never paid full retail on any of the above. PC Richards has matched online ads for me. I have shopped smart and not let the salespeople ** me. Be smart and you get a good deal. Tonight I might buy an Asus transformer and keyboard from the Patchogue store. I will not pay full retail. I will get a discount on either the tablet or keyboard - because I can.
Very good service and excellent videos of products so very imformative. Delivery great with time slot given and arrived on time. Polite delivery and helpful.
Great prices, love the free shipping.I would definitely shop with the merchant again.Very quick response to on line…
The dimensions of the product would be helpful.
I contacted the merchant by phone, to ask some questions about the product. The person I dealt with, was very nice, and answered my questions very satisfactorily! The price for the item I purchased was very good, and shipping was free. I would definitely shop with the merchant again.
I am very satisfied with their service. The items I ordered shipped to me quickly and were in perfect shape upon arrival. I would recommend them and buy from them again.
Price was best when considering price tax shipping, and transaction was all as expected, no problems, no delays. Only (very) minor issue was that I could not figure out long it would take to receive the item in advance of placing the order. Would be nice to get estimated delivery dates before choosing shipping method or even placing the order. In fact it DID turn out to be reasonable ship dates, etc, but would be nice to know sooner in the process.
This was a easy transaction. I saved a ton of money, not only were they cheaper I didn't have to pay sales tax either. Great customer support.
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