“Despite claims that our dog had come from "a farm where all the dogs lived in a cozy kennel with fresh hay" or something to that effect, I traced the paperwork for our little terrier to a horrific backyard breeder in Missouri.”
“but would you get the same warm and fuzzy feeling watching a puppy that is to young being ripped away from it's mother in a wooden box somewhere in Europe, then being labeled as "cargo" and stuck under a plane for 15- 18 hours with no food, or water, layi”
“Go in there, talk to the staff, express your concerns to them, and once you see what a wonderful store it is, you may end up with a puppy ( or even 2 like I did !”
“Yorkies typically run $1200-1700 at P&P- pretty pricey.”
“When my mom decided it was time for our family to get a dog, someone recommended Parrots and pups as the place to go for a long haired chihuahua.”
GREAT EXPERIENCE. We purchased our French Bulldog from Parrots & Pups and could not be happier with him and with the pet store and the service we received. Despite claims that they buy from puppy mills, I researched where my dog came from & made sure it was not a puppy mill. He is healthy and strong We bring him by and they love to see him. When we purchased him, we were given the owners cell numbers and were told to call any time with questions or concerns. Any tiime we go in, they are so nice to let us see a puppy and spend time with him or her. They are never pushy. I recommend this pet store to everyone who asks about our frenchie!
A greally great experience.
I see a lot of bad reviews about pet stores in general and I understand where some people are coming from because I swore that I would go right to a breeder.
I am a first time dog owner and have put a lot of thought into the breed that is right for me and how to do everything properly.
I fell in love with a shiba inu from Parrots and Pups and the staff here were really patient with my indecision to get him. I was indecisive for several reasons; timing - it felt a little too early for me to take on the responsibility and second, it was a pet store. I spent three days going back in a spending hours with my puppy-to-be. The staff was extremely helpful in answering all my questions about what to do about training and food etc etc.
I finally decided to take my little guy and it was one of the best decisions I have ever made. I received a full information package with all of his medical records to date and all the info on house training and what to expect. I was even given the staff and owner phone numbers that I was told I could call at any time if anything at all came up or I had any questions. They had a health guarantee where I could go get him checked out by a vet and make sure everything was fine. They recommended several vets and the practice I chose from their recommendation and go to now, Heart of Chelsea is absolutely amazing (so Citipups/Parrots and Pups have aligned themselves with excellent care providers). I'm talking about email reminders for overdue shots and mail reminders for medications etc...and follow up calls and very attentive and caring vets.
But I digress...I had many questions for the staff at Parrots and Pups and they were so helpful. I would even walk in with my pup to chat and get help if I needed it. My shiba is strong, healthy and simply fabulous. He's got a darling personality and I could not have dreamed up a better dog. My neighbors have a mini schnauzer from this store and all around the neighborhood I talk to happy dog owners with dogs from Parrots and Pups. I have not heard a single bad thing - honestly - not one bad thing and you know people are quick to complain if they have the chance.
I understand that going to a breeder ensures you know exactly where the pets come from, but this was not an options for me. I was supplied with my dog's paperwork and breed history and I even called the breeder to inquire about timing on neutering. I got an answering machine to the family's home and no call back, and normally I would have followed up, but I talked to my vet about the timing, and felt very comfortable with everything and didn't feel the need to get in touch again with the breeder.
In short, I have a rigorous, healthy, very happy pet and I have been extremely pleased with the entire experience and everyone at both locations of this store.
Recommend this pet store. This neighbor pet store has given my the love of my life. Alfie. Of all my pets Alfie had been the healthiest and best! My little love is 9 yrs old and still acts like a puppy. In the neighborhood I have seen puppies of the same bred and they all have the loving personality & seems like they came from the same breeders. Alfie was bred by a family w/ kids, this I know as bec shortly after buying him, on a walk - he heard a group of children laughing and he immediately pulled me across the street to them. --- he's a very special animal.
Specifics - my P&P terrier came from a known Missouri mill.
If you're interested in knowing for a fact whether your Parrots and Pups dog came from a puppymill, go to Stop Puppy Mills and fill out their very detailed form. This requires your having your Parrots and Pups paperwork in front of you.
In the meantime:
Consumer Tips to Avoid Supporting Abusive Puppy Mills
* Consider adoption first when getting a pet. Animal shelters are filled with dogs and cats of all breeds and sizes who need and deserve loving homes. Nationwide, approximately 25 percent of the dogs in shelters are purebreds.
* Find a responsible breeder and visit their premises in person to see how the parent dogs are living and the conditions in which the puppy was raised. Responsible breeders house their dogs as members of the family and do not keep them confined to cages.
* Don't be fooled by common claims made by pet stores when pushing their puppies. Good breeders do not sell to pet stores because they want to meet the families who are taking home their puppies.
* Don't be swayed by a great website or advertisement; many of the puppy mills The HSUS has raided in recent years hid behind beautiful and deceiving websites promising "family raised" puppies.
* Avoid the temptation to "rescue" a puppy mill puppy by buying him — your purchase will only help perpetuate a cruel industry and another dog will quickly fill his cage.
* For more information on how to get a puppy from a shelter or a responsible breeder, go to humanesociety (dot org)/ puppymill
I can only speak of my experience but I have to say it was a pleasant one! I have been a dog rescuer for almost 20yrs now & would have been the 1st one to tell someone to never buy from a pet store but rather go rescue from a shelter. However, we walked into the store just to view the cute puppies and fell in love with our Bulybo (Boston Terrier/English Buldog hybrid). We walked away, debating on whether or not to buy from a pet store but ultimately couldn't resist & walked back in & purchased him. The store was clean, the staff was extremely helpful and were very willing to negotiate on the price. Once we agreed to take him, the paperwork was filled out, all our questions were answered and our newly groomed puppy was given to us to take home! It was a very pleasant experience. That was 3 weeks ago. We just got a follow-up call yesterday to ensure all was going well with our pup (which, of course, it is!). I was very surprised & pleased that they were concerned enough to follow up (quite honestly, they got our $$ and have no obligation at all to follow up but they did!). I have read through other people's bad reviews and I feel like others do on this site -- the negative reviews are general, in nature. No specific instance or situation is referenced (it seems to be the 'nay-sayers' opposing buying from a pet store in general). I don't live in NY so I took the expense of taking my puppy directly to my own vet although the store offers you a free vet visit at their vet's office. The vet was pleasantly surprised that our pup was up-to-date on all his shots and was in great health! Our new pup plays constantly with our older dog (Staffordshire bul terrier mix) and is a welcomed addition to our family. I would recommend this store to anyone interested in getting a puppy who can't necessarily get to a breeder and who doesn't want to get one from a shelter (although it may be hypocritical of me to say, i would still encourage shelter dogs as they need homes, too!). I think this is as pleasant an experiance at a pet store as you can have & I feel confident that I would purchase again from them. Maybe I'm lucky in that my pup is healthy so I haven't had the experience of going back to them with any problems. But in my long dog-owning experience, my 1st Rottie pup was from a breeder and he was extremely sick and the breeder was unwilling to incur the vet costs to treat him. So you can have bad experiences anywhere is my point! The store offers you a free visit to get the pup checked out at their vet & you also have the right to get it checked out at your own. They give you a few days to do all this & return the pup so I think they're being more than fair.
Just my 2cents....
Don't just stereotype.
I think it's interesting that a lot of people who post negative reviews speak very generally. A lot of the positive reviews are from people who have specific stories and experiences.
Here is my story. I wanted a French Bulldog for years. I did everything right. I contacted breeders. I did so much research. Then I walked into Parrots and Pups and fell in love with a puppy. After a lot of debate....(Am I doing the right/wrong thing? What if he is from a puppy mill? Is he sick?)...I took him home. The guilt was unbearable. I just felt so badly for supporting a pet store. I told myself I knew better. Then I decided to do my own research. I found his breeder. I emailed her immediately. And she put all my fears to rest. It is true that she is from the midwest, but she is NOT a puppy mill. She sent me pictures of my pup's mom and dad, as well as pictures of his grandparents. She told me all about his litter, what he was like as a puppy, etc. She let me ask a million questions about her dogs as well as her human family. In the end, I got everything I would have gotten had I gone through a breeder.
On that note, it's just as dangerous to go through a breeder over the Internet. For some reason, people think it's more reputable to purchase a puppy online because they are from a "breeder," not a pet store. Just because they call themselves a breeder does not make them safe, reputable, honest, etc.
Even though I felt better about my pup's background, I was still skeptical of taking him to the vet the pet store is affiliated with, so I took him to a vet who specializes in bulldogs. Without telling him where I got him, the vet complemented my pup's great build and health. He did have a very common and easily treatable parasite, but the vet assured me it's something ALL puppies are prone to, not just pet store pups. Overall, the vet said he was a happy, healthy puppy.
I've now met about 8 people (coworkers, friends, and neighbors) who have dogs from Parrots and Pups. Not one of us has had a bad experience.
So in the end, would I recommend Parrots and Pups? Yes. Am I a pet store advocate? No. You have to trust your gut. You should do your research. You should know the breed you are buying. You should know what to expect in terms of health. You are just as responsible as the pet store the minute you walk outside with your puppy. It's up to you to provide your puppy with a good life.
Don't just stereotype this pet store. It's been in business for a long time for a reason.
I wonder. Just have to say that I purchased a dog there that they told me was one breed and it turned out to be another breed. Plus the fact that the dog had not been socialized with other dogs. I don't think they take them out of their cages unless someone is interested in looking at them. I wonder if they ever get excersized
Parrots and Paws. I bought my Havanese here three months ago and she is the best thing that has ever happened to me. She is healthy and beautiful and brings such joy to my life everyday. I love this pet store and am sooooo happy I got her there. I would recommend this pet store to anyone.
Great store, helpful staff.
I bought my puppy, a Yorkie, 2 months ago at P&P. She was then 6 months of age, old by puppy standards. That may be why she was so cheap- $600. Yorkies typically run $1200-1700 at P&P- pretty pricey.
The staff at P&P was very helpful, and really helped us sort things out with getting our first pet, letting us know what was necessary to get that first day, and what could wait till we got home in Brooklyn. They also made sure to follow up on her a few days later, and called us to make sure everything was alright. First vet visit is free.
There were some posts about puppies being unhealthy- you have to examine your puppy first no matter where you buy it. You also have to read up before you buy a dog, and know what kind of health problems to look for. My pup needed to be spayed and needed some dental work done, which was not cheap, $1100, but other than that, she's great, and there have been no problems. She's an amazing puppy, and very loyal to us.
We went back yesterday to P&P with our puppy to visit, and she was obviously well treated when she was there. Our pup remembered everyone, ran up to the staff members enthusiastically, with her tail wagging- she was so happy!!!
Most Loving Pet Shop. I bought my wire haired dauschund Bella at Parrots and Pups over one year ago. I was not planning on getting a puppy, but Bella's loving look and more importantly, the wonderful staff at Parrots and Pups made it a no brainer decision. The owners Holly and David, David'sson Leo, Josh, Marco, Juan etc....have become like family to Bella and I. I truly trust them with Bella's life and wellfare on a daily basis. They have never disappointed me in any way and their love and concern for all animals becomes apparent the moment you walk through the door. I not only bought Bella there, but purchase all of her necessities at Parrots and Pups. Most importantly, I take Bella there for daycare every Monday through Friday and occassionally board her over night during rare occasions. They treat her like their own, feed her, bathe her, groom her, walk her, play with her and give her unconditional love. Please please please!!! If you are planning on purchasing a pet, you must do so at Parrots and Pups. No need for any worry EVER. They will even give you their personal cell phone numbers for emergencies during the night. I look forward to dropping Bella off every weekday morning and seeing Marco's smiling face and knowing how much she loves going and how safe she will be. I truly value Parrots and Pups and getting Bella and their love for her has changed my life.
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