“the secretaries were rude and the manager asked me to tell him the name of the secretary that scheduled my appt.”
“The PA was not helpful, but annoyed with my questions, and he didn't wanna give me a prescription, instead he tried to sell me a bunch of products I didn't want, to make money.”
“arrived 20 minutes late to my appointment only to be welcomed into this beautiful and clean office on Central Park South.”
dr sara segall is the worst! has no idea what she is doing! what a creepy little woman! should have known right away when i saw how bad her make up was that she probably wasnt a good dermo!
I'm really surprised to read the negative reviews. My appointment was great! I did have to wait about 10-15 minutes but I think that is to be expected. I was a little anxious about my issues when I came in but they quickly calmed me down. They were very knowledgeable and answered all of my questions. I will definitely go back if I have any other dermatology issues.
UNPROFESSIONAL, WASTE OF TIME.
I had an appointment today at 4:15pm. I arrived early and waited for my appointment. ONE HOUR LATER, I was till waiting! I finally asked the receptionist what the holdup was and she told me that there were still THREE PEOPLE AHEAD OF ME. WTF? She proceeded to tell me that it would be another 30-45 minutes. WHAT IS THE POINT OF MAKING AN APPOINTMENT FOR 4:15PM IF I CAN'T BE SEEN UNTIL 6:00PM? The other option she presented me: "if you don't want to wait, you can certainly book another appointment..."
I SUGGEST THAT YOU DO NOT WASTE YOUR TIME WITH THIS PLACE. FIND MORE PROFESSIONAL STAFF THAT HAS RESPECT FOR THEIR PATIENTS.
WORST EXPERIENCE EVER.
My experience at Daniel Lebovits' office was my worst medical experience ever. His staff was incompetent, rude, irresponsible, and hostile. I went in due to a rash that concerned me very much. I was able to get a same day appointment and now I know why. The nurse came into the room to do preliminary write ups regarding my rash and exclaimed "WOAH!" which was highly inappropriate. I let that pass as she seemed like a decent person.
30 minutes later, my doctor arrived into the room and took a look at me for about 2 minutes. During these couple of minutes, I had many questions and received no answers. All he said in response to my questions were that he would need to perform a biopsy in order to answer me. Some of these simple questions that he could not answer without taking a chunk of my skin include and are not limited to; "What can I do to make myself more comfortable at home? Will you give me medication? Should I avoid hot showers? Should I avoid certain fabrics? Should I avoid certain foods? Etc." Apparently, he needed a biopsy to tell me such answers.
He quickly left and said that they would give me some creams to apply. The nurse showed up with tubs of cream and told me that it would cost $200. I asked her what are these creams for? What is the percentage of steroids in these creams? Will they affect my asthma inhalers which are also steroid based? She said that she didn't know the answers and went to ask the doctor. She came back saying that there was .05 percent steroid in the cream and that it is a negligible. I asked her what the exact purpose of the cream was and she said if you want to know, you will need to speak to the doctor but he's with a patient so you'll have to wait. I asked her what ingredients were in the cream and she gave me a handwritten list and told me to look them up online. THIS is NOT acceptable. I WAS APPALLED. I told her so and she went on about her way to avoid me.
I called up a friend of mine in medicine and was told that the ingredients in the cream were not much different from over the counter creams and that I should ask for a prescription instead of buying directly from the dermatologist office. I went to pay for my appointment and let them know that I was not taking the creams and was approached by the hostile nurse saying that I should take them. I told her that I felt uncomfortable slathering immense amount of medicated cream all over my body without knowing what it was and she told me she had written on the list and that I could look it up online. I politely told them that I came in because I was concerned and don't think that this type of service is appropriate and that I would rather get another doctor to take a look at my rash.
A nice nurse came by and asked about my appointment and I told her that I was frustrated that I was not being told what medication I'm purchasing and that the environment made me very uncomfortable as the doctor was rushing and the nurse was giving me attitude and medication that is foreign to me. By this time, I was so frustrated that I broke down in tears and asked to take care of the payment ASAP. This nurse was very nice and tried to console me but it was too late.
Before leaving, I told the hostile nurse that she should not give a patient a list of ingredients and tell them to look it up online as it is highly inappropriate. She then went on to yell at me for tapping her on the shoulder. This was by far the worst medical experience and service I've received anywhere and I would not recommend it for ANYONE to go into this type of an environment where the doctor tries to peddle the patient for money and is unwilling to answer questions that the patient has. I went to this establishment hoping to get better and resolve my rash but instead I left with a lot of stress, and emptier wallet, and in tears.
Go elsewhere!. I've been waiting for an hour and a half so far. They stuck me in one of the exam rooms, which can only be described as dingy. It looks like something splattered all over the room, so there are spots/stains on everything from the exam table to the aluminum blinds. Even the bathroom was gross - not good for a medical office! I've already been out once to ask for a time frame, but I think that may have induced them to make me wait longer just b/c. Will NOT be coming back here anytime soon. Switched from my regular derm b/c this location is more convenient, but after being stuck here with this level of inattention, am running back to my regular derm. Haven't even met the doctor yet, but even if he's great, the rest of the experience sucked! Save yourself the trouble and find a better practice to visit!
I usually do not like to give a review when it comes to a profession (doctors, dermatologists, CPAs, etc.). However, I could not help but review and post my comment about this office. I had been searching for a dermatologist for quite a while. In fact, yesterday I was browsing CitySearch to see who was being recommended the most.
I was reading some reviews and picked a practice on the first page. It was for a female doctor who also practices in the same zip code and I called for an appointment. She has a wonderful website and with all the fancy work her clinic performs. But after I made my appointment and hung up the phone, I still did not feel sold on her practice. One thing was for sure I was quite surprised at how her medical assistant over the phone mentioned the $150 fee that they require up front and all the strict cancellation policies they have in place and the penalty fees if you are late to call to cancel! I guess in this economic world is understandable. But I still felt like it is "all about the money" issue even before they see their patients.
So I started browsing for more doctors in the area who matched my needs and at the same time is part of my insurance provider. So, I am so happy I set my eyes on Advanced Dermatology Assoc. I called and made my appointment for the same day. I felt quite good after I hung up the phone after speaking to one of the staff members who answered a few quick questions of mine with professionalism and true care. She was courteous over the phone and answered all my questions and put me for an 11:15 a.m. appointment. That day, I got there 15 minutes prior to my appointment and was not to my surprise, there were a few people in the waiting area. I filled out the necessary forms and in five minutes I was called into an exam room and was greeted warmly and professionally by the Physician's Assistant.
He looked at my case and performed his work on my face - with no fuss. In 15 minutes it was done. But what struck me most was how they seemed like just regular guys. They didn't talk down to me and had GREAT bedside manner! I was out of his clinic by 11:40 a.m. It was like an "in-and-out" derma check up. Before I left, the doctor came in to make sure everything was satisfactory. He and his staff are absolutely wonderful! All we very gracious and professional.
Like I said, I usually do not like to review doctors and so forth when it comes to a profession. But I have to break my own rules on this because they absolutely far different from any doctors I have encountered. I give them a 100% thumb's up and would be happy to recommend them to my colleagues and friends.
Really terrific place that made me feel very comfortable and.
After a "momentary lapse of reason", I found myself with a real problem (a possible STD) that I couldn't really ask around for advice about......I was COMPLETELY FREAKING OUT! I couldn't sleep or eat for a few days.
So I went to the web and searched around for an office that specialized in this particular area of medicine. When I called the office for some information, they squeezed me in for a SAME-DAY appointment as they sensed my urgency.
When I arrived, the receptionist was discreet and professional. The office has a large dermatology practice as well as HIV & STD testing and treatment, so I felt like I blended in with other patients while I waited about 10 minutes or so.
The doctor and his PA, Dan, were very knowledgeable and VERY reassuring. Dan told me he has been with this practice for 10 years and has a tremendous amount of experience in this area of medicine. These guys were very professional. He instantly put me at ease while we talked. First he asked me if I was having any specific problems. I thought I was but wasn't sure. He offered to examine me. He offered me other specific tests besides the blood test (which he explained is a screening test). He offered me the option of treatment since I was so scared I had something. All of this to put me at ease. He explained what any other fees would be ahead of time. He explained the pros & cons of everything pertaining to my "situation" and could not have been more patient with my many questions.
When he was leaving the exam room, I thought to myself how relaxed I was compared to the prior 2 days and how thankful I was for the peace of mind. This place is def a good place to know!
Knowledgable, Caring and Compassionate.
As I found myself in a precarious situation and in need of STD testing and counseling, I searched for an office with this specialty. I came to Advanced Dermatology Associates this past week and was very impressed.
Upon entering into the office, the receptionist was both kind and unintrusive. She registered me both discretely and privately...They obviously have done this before.
After being brought back to see the medical provider who was a a very skilled RPA named Daniel i was asked the appropriate questions. Daniel and I spoke close to 20 minutes and tests were ordered. He was incredibly understanding and comforting as well as thorough and knowledgable. He examined me and informed me that the tests they do there are for screening and past exposure and found no need to send out any further specimens as apparently my risk was really not there nor were the symptoms. He called the doctor to take a look as to confirm his findings and the doctor could not have been more sincere and thorough as well. They worked very well together and really took amazing care of me. On checkout, the fees were exactly what they quoted me over the phone which were fair and reasonable as they told me that these lab services were not covered under my insurance before my visit. My test turned out just fine and I received them as promised later that evening. Since they also have an existing Dermatology practice which accepts my insurance, I will certainly return to this office.
I recommend this practice highly....Best I have ever been to as the PA and doctor both listened and di not rush.
Best dermatologist I have ever met.
Upon arrival to this office located in a very prestigious location I gazed at the magazine covers on the walls. I was greeted by no fewer then 4 receptionists who were very friendly and made me feel right at home. After waiting about 5-10 minutes, I was escorted by one of their many nurses to an exam room that looked like something out of Star Trek as it was high tech, spotless and state of the art. The doctor treated me with such respect, something I am very seldom use to in NYC. More importantly, he actually listened to what I had to say and discussed all the treatment options with me. We reached a decision together and the treatment work beautifully. I would certainly return to this office and reccomed it to all my friends and family but luckily my condition went away faster then expected and there has been no reason to return.
Dr Jaeger, thank you. I wish all doctors were like you!
Found on Blog Online.
Found this office online and I've been a patient of Advanced Dermatology for years, and can't say enough good things about the service and staff. Both "top shelf" in my opinion.
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