M & M Pest Control Incorporated

11/27/11

Job well done!

by jbozz318

We used M&M after we found bed bugs in our Hoboken apartment. They were thorough, professional and always available via phone to provide guidance. They really understood how traumatic a bed bug infestation could be and were very helpful throughout the process. And, best of all, we've been bed bug free since they treated our apartment. Also, their free insect identification service (ran out of their Lower East Side office) has been especially helpful in the post-treatment monitoring process. Overall, we couldn't recommend M&M more highly.

11/14/11

Only exterminators I would use!

by Macster01

I had a bedbug bite at the end of the summer, and then had my apartment building inspect and exterminate my apartment. The exterminators charged me so much money to pack and organize my apartment prior to the extermination. They exterminated my apt. two times and indicated that I still tested positive by their canine. Their canines were not NESDCA certified.

I decided to hire M&M for a canine inspection that same day.Derek spoke to me for so long on the phone, and was so friendly and informative. Stanley, the handler showed up with Speckles. He was very professional, explained everything to me, and informed me that I didn't have bedbugs any longer. I plan on using M&M every few months to inspect my apt. because I the past few months dealing with this issue has been mentally and financially draining. I would highly recommend them.

10/05/11

Use this company for best results!

by sensho

I want anyone interested to know just how much I relied on M&M Environmental and how excellent a company it is !

I couldn't wish for a more reliable, friendly, helpful, professional and downright wonderful company to help me with my bedbug infestation.

It's a disturbing situation to find out and have to treat for bedbugs, but from the very first contact with M&M Environmental, I knew my apartment was in great hands. M&M provided the most professional and caring service, from their recommendation for the canine inspection through treatment recommendation, treatment and all the help the office and staff provided in between.

I just can't say enough how safe I feel having used M&M for my apartment. I trust this company implicitly. At times it was confusing and upsetting to be dealing with the problem, but everyone at M&M Environmental always provided superlative service and help; first, last and in between !

I couldn't recommend this company more highly. If you want the best in service and success, you will do yourself a favor and you will never regret using M&M Environmental.

08/26/11

Great service

by tessnyc

Wonderful service and incredibly patient to answer any and all questions I had! Had bites and found a bug by my bed - fearing bed bugs, left a message with M&M at 11 pm, expecting to have to wait all night without any answers, but immediately received a call from Tim who offered to ID the bug by phone and set up an appointment for the next morning if needed.

Next morning, Loren came over with his dog to inspect (nothing, thankfully!) on time. My list of questions was long and paranoid - he answered all of them patiently and even took the bug back to the office to ID and follow up via email within the hour.

Tim continued to follow up to make sure that I didn't have bites or any additional concerns.

Only "good to know" beforehand is that the dogs can't inspect in loft areas (need to be able to be walked). If for any reason that could be the source, don't pay the $250+ for the dog service.

Would definitely recommend them!

06/28/11

Most Honest Exterminators in NYC

by JStage

When I found a bug in my bedroom, I freaked out and found M&M online. I spoke to Adam who instructed me on how to take a close-up photo of the ugly bug and email it to him for identification. Within 5 minutes, he phoned me back to inform me that the bug found was a spider and not a bed bug. He calmly explained to me that the spider was harmless and that I had nothing to fear and that a canine inspection was not necessary.

I appreciate his honesty and him not up-selling me any service. When I do need an inspection for bed bugs, I will definitely call them in the future. Thank you Adam!