M & M Pest Control Incorporated

12/02/09

Real professionals!

by Chuck95 at Citysearch

We have been living in fear of bedbugs for several months since we learned of our neigbhors having them. Unfortunately, our fears were confirmed when our daughter was bitten all one evening. Since we did not have confident in the building exterminator, we hired M&M instead because of their solid reviews. We were not disappointed and is so happy about our decision. They were exceptionally pleasant to work with and their indepth knowledge about treating bedbugs is impressive. They took time to listen to us and explain every preparation point to us. The technicians that showed us to our home were also very professional and polite. Because we have children and pets in the household, it was also important to us that they were eco-friendly. We recommend M&M highly to anyone looking to exterminate bedbugs.

10/21/09

I am true believer now

by SPatel at Citysearch

We had overseas guests staying with us a few weeks back and afterward we started noticing little red welts on our bodies in the morning. My wife feared they were from bedbugs, but I disagreed, considering the unusual warm weather and the occasional mosquitoes.

To appease her, I contacted M & M Environmental and scheduled for their dog team to inspect our apartment. We had to sign and fax back a preparation contract. They sounded quite proficient and friendly for exterminators. When Danny, the handler, and Champ came over, we had to wait by the door as they search our home. Within 20 minutes, they were done and Champ had detected bedbug “odors” in 3 areas. They were very professional and didn’t try to sell their treatment services and even gave us some recommendation as to what to do now and how to interview other exterminators to treat our home. While I appreciated the inspection, I was still skeptical of the entire bedbug detecting dog thing. I wanted physical proof before taking any course of action and was disappointed they could find me a live bedbug as proof. Of course my wife disagrees but I didn’t want to expose us toxic pesticide and subject ourselves to endless hours of laundering and cleaning without any hard evidences. My wife and I can comb through every square inch of our apartment for six hours and even dissembled our entire bed. Still we could not find a single bug or even traces of one. I was convinced the dog gave us false positives and talked my wife into waiting a few more days.

For the next nine days, nothing happened. We thought we were in the clear until yesterday at 5am when I woke up and found a live bug feeding on my arm. Still not convinced, I brought the sample to an entomologist to confirm it and now it is official, we have bedbugs. We have contacted our building manager who is dispatching exterminators to treat our home next week. Although I did not believe the dog at first, I am now converted. I am writing this email as my way of apologizing to M&M for doubting their process and also to thank them for being so patient and answering all our questions. Now I hope my wife forgives me for not listening to her sooner.

• Pros: Courteous and Professional
• Cons: None

08/25/09

m&m environmental

by franny47 at Citysearch

They came well prepared and had to work with a lot of obstacles in our very old apartment.They did a complete job.

• Pros: They came well prepated