Action Car Rental-Downtown
New York, NY 10003
Phone: (212) 253-2299
Editorial Description for Action Car Rental-Downtown
Action Car Rental in New York offers a selection of compact, midsize and full size cars, SUVs, exotic cars and more.
User Reviews for Action Car Rental-Downtown
12/11/2008 Posted by mb555
Wish I would have read the reviews prior to renting. Horrible customer service. The Downtown office is about 50 square feet and the two women are so loud, my husband has to leave the office. Convertible top did not work after leaving the office. Typical additional hidden fees to raise the rate of the rental. Avoid renting from here.
08/25/2008 Posted by trust7777
The car I reserved was not available when I came to pick it up. They gave me a car which didnt fit all 5 adults! They tried to scam money in everyway possible! They make up new rules and regulations when you go to pick up the car and when you return it. My car had no arm rests, burn wholes all over the backseat and given to me at half a tank. I told them I was going to be late returning the car at least 5 hours late, they were ok with it! the deal was $15 an hour after the time it was due back. They were totally aware that I was returning it late. THEN the next day after I returned it they wanted to charge me a full extra day claiming that they told me only 4 hours was ok! What! Then there is a 200 mile limit a day which they will NEVER tell you! I said this was not told to me and I would have never taken a car from you guys if that was stated! They then were nice and said ok make it 500! I thought that was awesome! BUT no no no! They are claiming it was 500 for the whole weekend not per day!!!! If you rent from this place they will be rude to you, change every detail they tell you, try to scam extra money and your car will be a wreck! I rent a car at least once a month here in manhattan, I am telling you this is the WORST place in the city.
Pros: there really are none to talk about
Cons: broken car, given half empty, try to scam money from you, and customer service is a disaster!
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