“The ambiance was reasonable for an Indian place.”
“And they did not ask us if we would like any desserts and they gave us the checks in moments.”
“Keep in mind that this is place is at least authentic enough to make their food nice and spicy by _default_ so if you have a weak tongue you should ask for mild though I've never done this so I don't know if they take kindly.”
“All the waiters were in absolute hurry and the moment they gave us the menu card, they instantly asked us to order the food.”
“We swore we never would step in again and the waiter lost a good hefty tip.Advice-unless you can brag at your table and project yourself as "someone with a hefty wallet" dont even go to this place.”
“Very very poor service.”
“Although the thali is good, i feel it is overpriced.”
“nice place to grab a quick bite”
The Bees coconut-chutKnees. lololol.
Great dosas and uttapams. I go here often and even though it is always busy, if you don't go right at peak times then you can usually find a two seater easily. Big groups can be tough to get together though it seems. Keep in mind that this is place is at least authentic enough to make their food nice and spicy by _default_ so if you have a weak tongue you should ask for mild though I've never done this so I don't know if they take kindly. You do also need to be proactive in grabbing your server's attention because there is no discernible system to how they wait the tables and you don't have to stick to the person who took your order.
The main draw for me is the amazing coconut chutney, definitely the best I've had. Even though there are cheaper dosas out there Saravana is definitely worth it.
nice place to grab a quick bite. This place looks like it is a pretty popular place for Dosa...when we were there... they had a line outside...(can u imagine people lining up outside to eat in a restaurant!!!!))
Horrible service, AMAZING food!.
Don't go here for the surly waiters and poorly-timed table service (unless you like that sort of thing) ; go for the reasonably-priced, completely delicious and authentic south-indian food. This is, hands down, the best South Indian food in the city. Dosas are great, as are the idly--but nothing holds a candle to the chutneys.
Be prepared to wait in line (outside) for a table at lunch or dinner, and don't be afraid to yell to get your waiter's attention! This is not fine dining, but it's super-tasty!
Dont ever go to Saravanaas at New york.
Very very poor service. I would not recommend this restaurant to anybody!
When I went in for lunch the other day, it was 3pm and thanks to the crowd, me and my friend had to wait for over 15 mins after writing our name in the 'waiting list'. Then we got the call to get inside. We also witnessed the OPEN neon lights changing to CLOSED during our wait time. All the waiters were in absolute hurry and the moment they gave us the menu card, they instantly asked us to order the food. Maybe they expected us to know the menu by heart.
We ordered for South Indian thali. The quality of the food was OK. But they did not serve us water thru-out. Nobody even bothered about it. And while we were having our food, I was able to sense the 'hurry' in the waiters. One guy even asked me once if I'm done, when I was not even half-way thru. It was a little embarassing to tell him that I was still working. He hurried to the next table and asked the same question. Maybe he was hoping that people would finish off and get the hell outta there ASAP. And they did not ask us if we would like any desserts and they gave us the checks in moments.
I asked for suggestion book, which they did not have obviously. They surprisingly asked me why do I need one. I said I have some comments and the waiter told me write the comments on the back-side of the check. I knew it would be in vain to write, but still I did, atleast to satisfy myself.
You would waste u'r time and money, if you goto this restaurant.
Saravana's commits Credit Card FRAUD.
Saravana's NYC committed credit card fraud by charging me $10 extra on my bill. They are known for their bad service and it was no different for me when I visited them with my family Last weekend.
The waiter was extremely rude (bad tone and rash, condescending). When I asked him for a couple of mins before I order, he gave me a look that one reserves for a filthyswine or parasites and proceeded to say in a raised/offending tone that the kitchen will close soon and I need to order right away. The food sucked - sambar/rasam/curries were sweet like Gujarati food - veg paratha was the saving grace. I am no cheapo - I am a very good tipper. At the sametime I feel that the tip should be equivalent to the service I receive. But I felt very offended on this occasion and did not leave a tip.
I check my credit card statement online and I find that they charged me $10 extra. I called them to report this issue and the manager says he cannot do anything about this. I call my credit card company and got the $10 written off. But many of you folks might be so lucky - you might not even notice that they charged you the extra money. Watch out guys !!
Went there with a friend from India. The food was just OK. The service was terrible. To be specific when we asked for bottled water we were told that they ran out. When we asked to send out for some they said we could go and get it ourselves. I was appualed by the suggestion. Granted it would have cost a few dollars more for them to buy more water from the deli (which is just across the street by the way) but it would have still been profitable for them to do so.
The other problem we had with the service was the actual serving of the food. We ordered appetizers and main courses. Before we were half way done with our first course the waiter began serving our main course. We had to ask them to bring it back and keep it warm while finishing our first course. The waiter looked at us like we were from another planet. We felt like they were trying to rush us out, especially when they started putting the chairs on the table and turned off the window lights. The heart of the problem is poor training or no training at all in the hospitality business. This is a poor reflection on ownership and or management since it is thier responsibiltiy to oversee the operations of the house. I would not revisit this restaurant nor would I recomend it to anyone since the food was just OK and not good enough to over shadow the poor service.
I read about the questionable service in other reviews on this site however I was willing to give it a chance hoping that they would respond to the feedback. I was dissapointed to say the least.
Editorial Review by Marcella Veneziale. Curry Hill spot caters to a lunch crowd with its namesake dosas, but Bangalore and Bombay specials come out to play for dinner.
average -can try once. The Dosais could not be brought hot as we tried a couple of times -dont know why. The thali, though overpriced was good enough except for the roti which was bad. Waiters are hurried but one guy was helpful . Owner doesnt interact much -there is no personalised touch or anything . If trying for the first time, go for lunch than dinner since its cheaper.
Good Dosa and Bhatura.
The Dosas are good. The Bhatura-Channa is good. Although the thali is good, i feel it is overpriced. Go for the small thali and don't forget it is unlimited so top it up when you are done.
The service needs to improve. An item we ordered was not fully cooked once. We sent it back and got it nicely made after 20 mins.
We will go back for dosa and bhatura only. Good value for these items. Best dhosa in NY.
Authentic South Indian food. As a South Indian, I am very picky about Indian food. The food served is authentic, freshly prepared, and great attention is placed on the ingredients and condiments. This includes both the South and North Indian dishes. They are friendly and aim to please. A face lift, specifically, bringing light into the restaurant would help a great deal for the ambience. The food is affordable and reasonably priced. The service could be faster. Knowing that each item is being freshly prepared and arrives steaming hot helps the wait. Preference is NOT given to "regulars" or individuals carrying "thick wallets" (in reference to the first review).
Sign in with Facebook Sign in with Facebook to see what your friends are up to!