01/04/09

BAD service, rude manager

by savorthat

The relocated Spice at Union Square was a let down! The service was really bad. Being popular (and I liked the old one) it was another busy day. But the attitude was callous and brash.

1) They served appetizers, and we had to wait for 5 minutes for forks, chopsticks. and they still did not get forks for all. We then had to wait another 5 minutes for all to get them ( ha.. we were just 3 people)

2) They served the curry with the spoon totally dipped in the green curry. When asked, they said, " it happened" and had to be asked to remove it as if they expected me to remove it myself and eat it.

3) They almost just kept ( threw) the food at the table and ran away, not waiting to hear if we wanted anything more.

The food was good, though not as good as I remember it to be. The service was deplorable.

The manager was not apologetic at all. I do not think I am going there again. Understandably a cheaper place, but I have never seen a similar service anywhere in Manhattan. Bad experience overall, couldn't leave with a good taste in my mouth. :(

• Pros: decor
• Cons: deplorable service, brash waiters, ok food

12/08/08

Dollar for Dollar best South Asian Restaurant

by OgerpJr

I was shocked to go here with a group of 4, enjoy a hearty meal, appetizers, at least 2 rounds of drinks and have a bill just under $200.00.

The duck lechee and anything extra spicy are must haves.

• Pros: Price, Atmosphere
• Cons: Typically crowded and loud

10/01/08

So disappointing

by sanribi

Have been going to Spice regularly for years. I couldn't believe how HORRIBLE the delivery I had today was. I ordered the Shrimp Cashew and half of the shrimp were bad, there was a hair in the rice and then I noticed a dead insect. It was one of the worst meals of my life. I called them to let them know in the kitchen and the woman said she can't say anything to them unless she has the insect and hair to show them. I didn't feel like sifting through my garbage at that point. So, I figured I would just warn you to be aware!