09/28/09

Reassuring jeweler

by for review only

My fiance bought my ring in another country. Which meant he got the perfect stone, but also meant it was super difficult to take back for resizing.

In fact, the ring has so much detail that Carl first suggested that we take it back to the place of purchase and exchange it for a smaller fit. Then I told him why I couldn't do that since it would take an entire trip and airline ticket to do so.

So Carl commenced work.

When I picked it up a week later, it was PERFECT.

I was hesitant to leave the ring. In fact I had made an appt to have it resized in front of me because I know of true stories where stones were switched. Due to the amount of work, I had to leave it but this was the first place I felt comfortable doing so.

I had also visited about 4 other brand name retail jewelry stores in NYC and never felt comfortable enough with the staffs' knowledge. As soon as I met Carl I felt he knew what he was talking about.

From beginning to end I felt completely reassured and am thrilled with the outcome.

Thanks Carl!!

• Pros: understood the details

09/18/09

Fantastic Jeweler

by Miss V

I recently inherited my great-grandmother's engagement ring and the antique setting needed a significant restoration. I carefully researched jewelers in New York and as soon as I set foot in Greenwich Jewelers I knew I had picked the right place. Carl Gandia understood what an important piece of jewelry this is to me and my family and took a lot of time to discuss the options. I wasn't sure it was possible to restore the ring to what it looked like 90 years ago, but Carl was very happy to do it. I just picked it up and I'm overjoyed with how it turned out. Greenwich Jewelers is now "my" jeweler. I will definitely return to make purchases and have other pieces worked on.

• Pros: Jewelry restoration, great selection of new pieces

04/21/09

A Great Family Jeweler

by RTMullen3

I've had the pleasure of knowing the Gandia family for over a year and they are truly the best jewelers in the city. When so many claim to be family jewelers, Carl, Milly, Jennifer and Christina at Greenwich Jewelers delivers on that promise. The bare minimum you'll receive from this family is exceptional customer service, and a great value. I can't recommend them highly enough

• Pros: Honest, Professional, Ethical
• Cons: None!