541 3rd Ave, New York, NY | Directions 1001640.746319 -73.977881
Neighborhoods: Murray Hill, Midtown
Unpleasant – Overprized, oh-so-poor-quality, semi-fashionable in a "Jersey Shore" kind of way clothing. Arrogant and non-accommodating sales people, who make you wonder if they even want to make money... Never will shop here.
Pookie & Sebastian is the BEST BEST store in NYC!!! – I never ever write something but Pookie & Sebastian needs to be recognized for its great windows, product, price, collections, quality and even customer service. I am a fashion editor @ Conde and my dad is a CEO for a large high-profile designer/retailer in NYC and we were talking "shop talk" at dinner over the weekend and said how POOKIE & SEBASTIAN HAS IT ALL TOGETHER!! LOOK, PRICE, and QUALITY ALL the BEST!! We know this industry "inside-out" from Bergdorf to the Forever 21's Pookie has created the best mix in retailing! Everytime I wear my clothes from Pookie and get soooooo many great comments! All my co-workers get them too (and they know clothing too)! I just wore an outfit from Pookie @ one of the fashion shows in Paris and EVERYONE and MEAN everyone came up to me asking wear I got this outfit. I was covered from head to toe in Pookie including their jewelry. Hey, I got a comment from Karl. So, I JUST want to write this so PEOPLE know how great Pookie & Sebastian is from someone that has been in the fashion world for over 10 plus years! KEEP UP THE GREAT WORK!
Best Shopping & Customer Service in NYC – Love!!! Love!!! Love!!! Pookie & Sebastian! This place is such amazing place to shop!! I have been shopping for over 5 years in NYC at all of there locations! They have it all together! Great quality merchandise @ affordable prices! EVERYTIME I wear something I always always always get complements!!! I cant say enough great things about pookie! GREAT style, prices, customer service, and energy!!!! If anyone ever says anything negative about them its because they didnt get there way! THUMBS UP for Pookie! ALL my friends, family, and relatives (from all over the states & world) love this place too!!
DO NOT SHOP AT POOKIE AND SEBASTIAN! – I have never ever done anything like this before, but I am truly bothered by what happened to me the other day. I went to Pookie & Sebastian and bought a dress. There were two labels in the dress, a Pookie & Sebastian pink label and a blue label with the dress materials listed. About 15 minutes later, I went to another store, and saw the IDENTICAL dress for a lot less money with two labels on it, one was a blue label with the brand name on it and the other was the same blue label found in the Pookie & Sebastian dress listing the materials!
I called Pookie & Sebastian and told them what I saw, namely the same dress with a different label which made it clear what they had done. I spoke to the manager and told him that I was upset by this and that I wanted my money back (they have a store credit only policy). The manager screamed at me on the phone that I was wrongly accusing them and that no matter how much I demanded, I would not get my money back and that I should never return to his store again and then he hung up on me. Needless to say he was extremely defensive and rude...
For me, the difference in the amount of money is not worth the aggravation or time of going back to the store to deal with this manager. However, I figured that it would not be too much of an effort to put the word out about what happened to me so that I can save you money and the awful experience of ever having to shop at Pookie & Sebastian again.
So do yourself a favor, do not shop at Pookie & Sebastian. You can buy the EXACT same clothes at other stores, for less money and you will not have to deal with the awful manager who I had the unfortunate experience of speaking with. This issue could have easily been resolved by him, yet he chose to embarrass himself by screaming at me and telling me not to come back to his store. Well, I can guarantee that I will not go back to his store and I hope that after reading this, you and your friends will not go there either.
FABULOUS!!! – Wow! What an incredible store!!!!! Several years ago I brought a pair of Blue Cult Jeans and have gotten several compliments ever since. This past weekend when I was in the city I brought a pair of Seven's and a cute tank top. The staff who work there are VERY HELPFUL and it's like shopping with your best friend. They know style, fashion and what looks good for your body type. I felt no pressure what-so-ever to buy anything and the person who helped me told me the truth on certain outfits I tried on. You might be able to go to another store but you will definitely NOT receive the same service you get at Pookie & Sebastian. If your looking for fashion, style and incredible service, I would highly recommend this boutique!!!
GREAT CUSTOMER SERVICE – pookie and sebastian has an awesome selection of jeans. their staff is "very helpful". if you go to the store now it is looking better and better everyday.
Clothing Marked up by 800%; Exact same 9.99 tops from Strawberry sell for $80 at Pookie – I am dissappointed with Pookie and Sebastian. Time after time I have gone to Strawberry or other small cheap discount places and see the exact same merchandise for $10-$20 that Pookie sells for $80 or $100.
Case in point, I tried on a dress at this cheap place Dejon by wall street. The dress was $35. The same dress is hanging in Pookie's window right now (on 8/21/06) for $128. Ever wonder why Pookie always puts their own tags in the clothing? Its because they rip out the cheap clothing label, so that you cannot see that the clothing is cheap stuff!
I just get really shocked how the store can get away with ripping people off. Just thought I would post this to let others know.
Love, Love, Love this store – I love the clothes here, it's a small store but good variety. There is also an outlet store I believe it's either 2nd or 3rd ave where everything is cheap. I found an awesome skirt for $6. There can be some pricy clothes but not over the top. It's a very cute spot. Plus I have never had any problems with the employees there. Every time I've gone the girls have been very sweet and helpful.
clothes you could buy at forever 21 – I think that the customer service at Pookie is AMAZING, the girls are friendly and honestly give great advice on whether an outfit looks good or not, this is esp. good when shopping w/o friends. However, the clothes are the same ones that are at joyce leslie, forever 21, and strawberrys. I saw a poncho there that was over 100 and found it at a local store on broadway for 25. Also, the earrings are serioulsy the same as the ones sold on the street for 40 bucks cheaper. I do think that the name brand jeans are great. However, u mainly pay their high prices for great service and a cute botique environent, not quality.
Fun, up-to-the-minute styles at surprisingly affordable prices. – The Scene
Opened in 2000, this friendly pink-and-gold boutique boasts a devoted following of style-savvy clients--most of whom who have tried to keep the small, packed store a secret from the masses. Judging by the clamoring weekend crowds and constant influx of new merch, however, it's clear the cat's out of the bag. Make that dogs: P&S is named after the owners' two Yorkies.
If you've seen it in In Style or on a 20-something celebrity, P&S undoubtedly sells a more wearable, affordable version. The plugged-in owners choose select items from popular lines that, along with their private label designs, represent the store's signature eclectic style; quick turnaround and constant rotation means the stock never gets too trendy. In-house "stylists" (aka patient sales attendants) are happy to help match that floral kimono-style top with the perfect jeans, or show-off the small selection of jewelry, accessories and shoes.
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