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Pit Stop Automotive Repair

2100 Earhart Blvd
New Orleans, LA 70113
Phone: (504) 299-9800
Citysearch
Pit Stop Automotive:
New Orleans Auto Repair. 12mo. 12K Mile Warranty!
Best of Citysearch:
Auto Mechanic 2007

Message from Pit Stop Automotive Repair

Pit Stop Automotive Repair

Auto Repair Done In One Day or Less, Fixed Right The First Time

  • Most Jobs Done in A Day
  • 12 Month/12K Mile Warranty
  • Towing Available

Pit Stop Automotive is a certified, experienced car and truck service center based in New Orleans, LA. We have state-of-the-art technology to ensure that your vehicle is diagnosed correctly and efficiently for repairs and maintenance. Our mission is to build and maintain a relationship with you. We will do everything possible to make you feel welcome, comfortable and satisfied with your service experience at Pit Stop Automotive. From automotive repair to dealer recommended preventative maintenance, our experienced service professionals are ready to assist you. Contact Pit Stop Automotive today.

We are conveniently located to, Metairie, Kenner, Harahan, Westbank, CBD, Uptown, Downtown, French Quarter, Mid City, and Jefferson Parish.

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Paid advertisement by Pit Stop Automotive Repair.

Editorial Description for Pit Stop Automotive Repair

From rims and tires to full mechanical services, these automotive experts can fix any current problems or simply maintain vehicles.

User Reviews for Pit Stop Automotive Repair

5 Star Rating: Highly Recommended

03/19/2008 Posted by meg17

Pit Stop Automotive is by far the best automotive shop I have ever done business with. After being stranded on Interstate 10 my car was towed to Pit Stop. I had to have my idle motor replaced and my car was repaired the same day. The catch is I had just had my idle motor replaced at another shop earlier that week. I spoke with the owner of Pit Stop about my dilemma and he confirmed that my idle motor was never replaced, He replaced the idle motor for me and the cost was considerably less than the other shop. I was fully refunded from the previous shop and I now only take my car to Pit Stop. Thanks Pit Stop and keep up the good work!

Pros: Polite, professional, takes pride in work

1 Star Rating: Not Recommended

02/10/2008 Posted by JNT1

I'm new in town and upon finding that I needed my car looked at asap, a friend told me that they had seen Pit Automotive - it was on their way to work. Not knowing any alternatives and because this was close, I took the car in. The problem was obvious, so discovering it wasn't the problem. Fixing it was another story. I was told the work would take 24 hours and after agreeing to a price I headed home. (I later discovered that the price was 3-4 times what it should have been but I really needed the car fixed so I let it go.) The next day I got a call saying that in order to do the repair they were going to have to move some other parts which would cause a lot of damage and, needless to say, a much higher bill. At this point I became suspicious and called my old mechanic who told me that it's completely unnecessary to move any other parts and that the job never takes more than a couple hours - even in old, beat-up cars. When I called Pit Automotive to check the status and make sure they weren't moving anything unnecessarily, I spoke to someone else who's response was "We never move that!" At this point he questioned the mechanic working on the car who shouted back "of course we're not!" It was obvious that the owner (who I spoke with originally), had tried to scam me. A WEEK later, and with a much lighter wallet, I got my car back - and now the engine light's on. (It hadn't been on when I took it in.) My recommendation? STAY AWAY.

Pros: Polite (so much so you don't immediately realize they're ripping you off)

Cons: Bad repairs, made up problems and inflated prices

Response from this business

WE WERE JUST TRYIN G TO FIX YOUR CAR CORRECTLY, LIKE THE MANUFACTURER RECOMMENDS!
Posted on 03/19/2008
I AM SORRY YOU FEEL THAT I WAS TRYING TO SCAM YOU... IF I RECALL YOUR CAR WAS FROM UP NORTH AND WAS COMPLETELY RUSTED OUT ON THE UNDERCARRIAGE. TO PERFORM A CORRECT REPAIR THE FUEL TANK WOULD HAVE NEEDED TO BE REMOVED TO ACCESS THE BRAKE LINES UNDERNEATH, WHICH WERE RUSTED OUT. YES, I DO RECALL YOUR SHADE TREE MECHANIC SAYING THAT HE WOULD NOT REMOVE THE TANK. HE SAID THAT HE WOULD RE-ROUTE THE BRAKE LINES AROUND THE TANK. THAT IS NOT THE WAY THE MANUFACTURER OF YOUR CAR INTENDED FOR IT TO BE DONE, THERFORE WHY WOULD WE DO THAT? AFTER TALKING TO YOU ABOUT IT, I SAID THAT I WOULD DO IT THE CHEAPEST AND INCORRECT WAY POSSIBLE, AS YOUR MECHANIC RECOMMENDED, BUT WOULD NOT WARRANTY OR TAKE RESPONSIBILITY FOR THIS REPAIR.. I AM SOORY YOU FEEL THE WAY YOU DO, I DO CARE ABOUT MY CUSTOMERS AND THE REPAIR WORK PERFORMED HERE. I REALLY WISH THAT I KNEW YOU FELT THIS WAY BEFORE YOU LEFT. MAYBE A BETTER EXPLANATION WAS WARRANTED, I WAS JUST TRYING TO FIX YOUR TO MEET SAFETY STANDARDS!

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Editor's Review

From rims and tires to full mechanical services, these automotive experts can fix any current problems or simply maintain vehicles.  See the full editorial review.

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Recognition for Pit Stop Automotive Repair

2007 Audience Winner - Auto Mechanic

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