| ambiance |
90.08999824523926% positive |
- “
Although it was very crowded on a Fridau night, the atmosphere was fun and alive. ”
- “
Comfortable, fun, relaxed, atmosphere with a great crowd and AWESOME food. ”
- “
The food is very interesting, very hip, just what you expect from a great chef - even though the menu and ambiance are very relaxed. ”
- “
The ambience is wonderful and seating is roomy and relaxed. ”
- “
My favorite thing to do at Otto is grab a seat at the bar (knowledgeable staff, fun and lively atmosphere), order some wine and cheese, and people watch. ”
- “
great wine- fun time ”
- “
It is too bad that the bartenders' rude behavior and pathetic service will cost this otherwise fun and yummy restaurant valuable business. ”
- “
great food, incredible value, great location, famous chef. ”
- “
This is a great and fun place to have dinner with friends. ”
- “
Great wine list, grouped by region of Italy which was fun. ”
- “
The atmosphere is very nice and inviting. ”
- “
Its a great, fun restaurant and it wasn't hard to get into. ”
- “
the restaurant is cozy and comfortable. ”
- “
ambience was bustling, fun, loud and the service was good. ”
- “
It's filled with people enjoying the food, wine and atmosphere while benefiting from the management asking the proper customers to leave and not return so that all might have a more pleasant expereience. ”
- “
liked the atmosphere, but our waiter had such attitude. ”
- “
Great atmosphere, not too loud (maybe they read some of the previous posts here?) ”
- “
Amazing atmosphere. ”
- “
Where can you have a fun atmosphere, great pizza, and a waitstaff that cares about how you are enjoying your meal. ”
- “
It is really a gem, in a great location, and the prices are a steal! ”
- “
We ventured into Otto for lunch just a few days after the doors opened, but prior to it's official opening, to find a very warm and pleasant atmosphere with very warm and helpful staff. ”
- “
Fabulous ambiance the red rustic walls and wood tables are great. ”
- “
Its a pretty cool layout and the decor is decent, if you're doing a big private party and want unlimited wine with this and that food courses its not a terrible option, but I actually remember having a better deal and food experience at affiliate restaura ”
- “
The decor is really nice. ”
- “
The absolute buzzkill here is not the poor ambiance, but the astoundingly bad service. ”
- “
First the compliments: I actually liked the ambience. ”
- “
Rude service, overpriced mediocre pizza and cafeteria atmosphere. ”
- “
This place was fun and the wine list was extensive. ”
- “
love Otto because it's a way to experience a celebrity chef's cuisine in a more relaxed and more affordable atmosphere, though if you're in the mood to splurge, they still have a great wine list. ”
- “
This was a pleasant find in a location convenient to many places, particularly if you like quality wine and fresh food. ”
- “
Great pizza, lively atmosphere ”
- “
Fantastic pizza with a great selection of small dishes and wines to complement your slice at the fun, boisterous wine bar or the sit down, undo your belt buckle, get ready for a fat fest, inviting dining room. ”
- “
First off, the atmosphere is not good at all. ”
- “
The ambiance is great, the variety of Italian delicacies is astounding, and the pizza is very good! ”
- “
the service was great, but the atmosphere was more like TGIFs or Houlihans. ”
- “
Staff was very friendly and helpful and I loved loved the atmosphere - I'm in my 20's so like loud, trendy places for a Sat night. ”
- “
The place has a nice atmosphere and was covered in wine bottles. ”
|
| dessert |
94.73999977111816% positive |
- “
Be sure to try the cheese plates, served with excellent condiments, and don't even consider skipping desert. ”
- “
I personally would never go back there, not even for the amazing desserts. ”
- “
When one of our party brazenly asked to substitue a flavor of gelato for one of the desserts on the menu, the waiter snobbishly told us that, "Mario and the chef don't like to do that. ”
- “
However, I like to come here just for desert at 11:00 or so and have a quarto of Muller-Thurgau with some gelato--very satisfying. ”
- “
... however, the pizzas are merely above average (but are an excellent value at their reasonable prices), and though the desserts are better than I expected they're hardly out of this world. ”
- “
And dessert was delivered with some of the best gelati I've possibly eaten in the city. ”
- “
The wines are great and the desserts/coffee are very good as well. ”
- “
Fantastic appetizers, ice-cream and desserts. ”
- “
..overall a great experice, great food, dessert and wine! ”
- “
only redeeming quality was amazing dessert. ”
- “
While we were waiting for our "train"/table, we enjoyed a wonderfully, sinful hot chocolate and a great espresso at the bar, which incidentally had some very nice details. ”
- “
Overall, the service, dessert and wine were very good! ”
- “
The desserts were fantastic - the olive oil gelato was superb with little explosions of fleur-du-sel in each mouthful. ”
- “
recommend the 3 gelato sampler over any of the more complicated desserts - this way the true flavors of the gelatos can be savored. ”
- “
The food is good, great and interesting appetizers and desserts, fabulous wine list, and all pretty reasonable. ”
- “
BUt don't be alarmed if all else fails the ice cream and extensive wine list is fantastic ”
- “
The desserts have gotten better since the place opened and I'm happy that they now have some great pasta dishes on the menu (less than $10!) ”
- “
The chocolate and hazelnut gelato was superb. ”
- “
cheese plate came with delicious sauces (honey/truffle, cherry and peaches) which would have been better suited for dessert but delicious nonetheless. ”
|
| drinks |
93.5099983215332% positive |
- “
The food is delicious and the wines amazing, so if you do go - AVOID THE BAR! ”
- “
This restaurant is for people who have a true taste and appreciation for authentic Italian style pizza, appetizers, and of course wine. ”
- “
love Otto because it's a way to experience a celebrity chef's cuisine in a more relaxed and more affordable atmosphere, though if you're in the mood to splurge, they still have a great wine list. ”
- “
The wine list is impressive with wines from every region in Italy and the sommeliers are incredibly knowledgeable and friendly. ”
- “
Its a pretty cool layout and the decor is decent, if you're doing a big private party and want unlimited wine with this and that food courses its not a terrible option, but I actually remember having a better deal and food experience at affiliate restaura ”
- “
Overall, the service, dessert and wine were very good! ”
- “
And they have a great bar to hang in and munch on anti-pasti, while you wait for your table Must make a trip otto, and try to save room for gelato. ”
- “
Great wine, great pizza, however. ”
- “
Otto was a pleasant surprise with a great selection of wines both by the glass (and a good pour -- I don't mind paying $10 to 15 for a glass of wine that is both good quality and is really two glasses of wine (comes in a little caraffe)), great pizza -- f ”
- “
It was practically impossible to get the waitstaff's attention to order another bottle of wine. ”
- “
It was a nice experience-especially with the wine paring. ”
- “
Very extensive and diverse wine list. ”
- “
SUPERB italian, from the wine straight through to the caramel brittle gelato sundae! ”
- “
Had an awful experience at Ottos, for three appetizers, two glasses of chilled white wine, my bill came to $60. ”
- “
otto isn't so much a full restaurant like mario's lupa or babbo but a fantastic italian wine experience. ”
- “
Healthy wine pours in miniature carafes always make me happy when i can order my favorite Nebbiolo by the glass. ”
- “
And the wine list is incredible and we had a great bottle for $30 and, of course, the gelato was perfection. ”
- “
Even the wait was enjoyable, though, because the front bar was such a beautiful space and the winelist was so extensive. ”
- “
..overall a great experice, great food, dessert and wine! ”
- “
Our bottle of wine was wonderful. ”
- “
While we were waiting for our "train"/table, we enjoyed a wonderfully, sinful hot chocolate and a great espresso at the bar, which incidentally had some very nice details. ”
- “
We went to the bar with our little ticket, had some fantastic wine, and waited for our name to scroll up on the board. ”
- “
We stayed and enjoyed a great meal of appetizers and lots of wine. ”
- “
Great wine, great salad, EXCELLENT thin crust pizza and AMAZING gelato --try the hazelnut. ”
- “
The waitstaff was helpful and friendly, taking back a drink that my date did not enjoy without a whisper of annoyance. ”
- “
The wine list was outstanding and the service was acceptable. ”
- “
This place was fun and the wine list was extensive. ”
- “
My favorite thing to do at Otto is grab a seat at the bar (knowledgeable staff, fun and lively atmosphere), order some wine and cheese, and people watch. ”
- “
you go for the amazing wine list, antipasti, meats & cheeses, and above all, the best gelato that I have found in NYC. ”
- “
I'd rather pick up a bottle of wine and get takeout from a decent pizza joint. ”
- “
Servings are ample, and the wine list is most thorough, although I recommend making a meal of the appetizers and delicious antipasti - although the pizza is good, you have to scarf it since it's lackluster when not fresh from the oven. ”
- “
Saving grace: wonderful wines & great service. ”
- “
They feature over 700 bottles, and I have yet to drink a bad bottle. ”
- “
Paired wines were decent, and the Bellini to start was good, and a bargain at $5 a glass. ”
- “
probably would have enjoyed the food if it wasn't for being seated 1 and a half hours after our reservation (made 1 week in advance) and having to stand around in the chaotic bar area where the hostesses kept shoving group after group. ”
- “
Their selection of cheese and meats are the best antipasti-opt for the wine pairing. ”
- “
Whether you wanna hang out after work for a drink or come here for a family dinner it's all good baby. ”
- “
The food was delicious, the wine list is extensive and reasonable, and the gelato was the best that I've had in the city. ”
- “
also like the fact that you can order superb wines by the glass without having to buy a bottle. ”
- “
Im not a wine connoisseur so their extensive list didnt impress me. ”
- “
go with friends who appreciate great wines, order a couple of pizzas or antipasto to munch on and hang out, talk, and laugh. ”
- “
The wine was great, service great and the gelato was delicious. ”
- “
Great scene, and you have to love the Italian-style train terminal sign that flashes names of Italian soccer teams to let you know how long you have to wait for your table - in the meantime you can hang out in the spacious bar area. ”
- “
We had a wonderful bottle of wine. ”
- “
Everything about it makes me smile - from the European train station schedule board that announces the next table to the lovely wine connoisseurs waiting to help you out (Peter's my favorite) to the exquisite food - the eggplant caponatina, the condiments ”
- “
The wine selection was great and everyone loved the pizza. ”
- “
The train was delayed and the 30 minute wait promised for a table turned out to be 1 hour but that gave us time to enjoy a reasonably priced bottle of wine and the daily bruschetta. ”
- “
long wine list with interesting and VERY reasonable selections ”
- “
nice bar, open kitchen beautiful. ”
- “
.... oh, and wonderful wine, too. ”
- “
The food is exceptional, the wine list is excellent and the service is great for the type of restaurant this is. ”
- “
It's filled with people enjoying the food, wine and atmosphere while benefiting from the management asking the proper customers to leave and not return so that all might have a more pleasant expereience. ”
- “
We had an amazing meal, with courses selected by the Sommelier and paired with fantastic wines. ”
- “
The wines are great and the desserts/coffee are very good as well. ”
- “
Great selection of wines but I would have expected a few more cheaper affordable wines by the glass! ”
- “
One of our friends said that we would like a couple of bottles of wine first before we ordered, to which the waitress told us that we couldn't put in our orders "a piece at a time" and everything had to be ordered at once. ”
- “
It was really good, along with great crisp wines. ”
- “
Our server, Fernando, was excellent at describing the wines to perfection. ”
- “
The food was great, the wine list is huge, and nothing is overly expensive. ”
- “
The meal was delish, gelattos nothing short of spectacular and the wine unparalleled for the money. ”
- “
But the setting is casual, lively, and perhaps a good place to meet others as everyone is encouraged to wait (no reservations) at a relatively large bar area serving up a very comprehensive list of Italian wines. ”
- “
Gotta love the flights & the apps, the never-ending wine list easily deciphered by the super friendly & insightful waitstaff ”
- “
The wine list is great, and the staff is knowledgeable and friendly when helping to choose a bottle. ”
- “
Dennis the head bar manager knows us by name and Mark and Allen always make sure everything is perfect. ”
- “
This was a pleasant find in a location convenient to many places, particularly if you like quality wine and fresh food. ”
- “
great wine- fun time ”
- “
Fantastic pizza with a great selection of small dishes and wines to complement your slice at the fun, boisterous wine bar or the sit down, undo your belt buckle, get ready for a fat fest, inviting dining room. ”
- “
The place has a nice atmosphere and was covered in wine bottles. ”
- “
Only went for a late night gelato and a glass of wine, but the gelato was awesome! ”
- “
BUt don't be alarmed if all else fails the ice cream and extensive wine list is fantastic ”
- “
The wine selection is of course amazing and the service was good, not the best, but it is a wine bar, not fine dining. ”
- “
Arrived at 7.30pm, charged a fortune for a terrible meal then forced off our table at 9pm to stand in the crowded bar area. ”
- “
Huge wine list! ”
- “
The bar is cool and the service was decent. ”
- “
We pulled up a chair for them and then began reviewing the menu to order additional food and wine to accommodate our guest. ”
- “
Although we had a three hour wait to be seated, we hung out at the bar, enjoyed some cocktails and had some good munchies. ”
- “
Absolutely delicious cheeses and meats, plus a wine selection to die for. ”
- “
The food is good, great and interesting appetizers and desserts, fabulous wine list, and all pretty reasonable. ”
- “
They have a great wine list, and the gelato was really good. ”
- “
It's one of te best bar scenes not packed with kids just a great 30 something crowd (what a pleasure). ”
- “
Go early in the week to avoid the crowds, or order some fantastic wine and wait by the bar. ”
- “
Thankfully, the wine list is great (and affordable) and the drinks are delicious. ”
- “
Bar: great bar areas, very impressive wine list with very knowledgeable staff to help in the selection, this part is a home run. ”
- “
mean the food was great but don't expect someone attentive waiting your table or looking to get your more drinks. ”
- “
Excellent, very affordable wine list. ”
- “
Great wine list, grouped by region of Italy which was fun. ”
- “
The wine list is great, the food was good but I'll actually never go back there again because the service was so bad. ”
- “
It would be a good place for an interesting glass of wine and a snack when its not so crowded. ”
- “
The wine is terrific and I really enjoyed my pizza. ”
- “
theyre paying 5thAve rent, so get real, enjoy your food and move to the bar if you want to 'linger'. ”
- “
You can see that they organize a biiiig bar area (who actually looks like a cowshed) so, even you reserve and there are free tables in the dinner room, you have to wait one hour so, here we go; you spend a lot of money for poor drinks. ”
- “
Who wants to order a $60 bottle of wine with pizza? ”
- “
waited two hours for an ice cold pizza that was no better than bar fare, or a bad quesedilla ($85.00 for two I expected much more.) ”
- “
To compliment the meal, Otto has a variety of quality wines. ”
- “
In addition, good and friendly service (the waiter knew wine) -- and in contrast with another review I read on Citysearch, the busboys were careful not to clear plates too soon. ”
|
| food quality |
77.96999931335449% positive |
- “
We were not allowed to order appetizers first and then our meal, we had to order everything at once. ”
- “
Our food was never cleared, we sat there for no fewer than 30 minutes with dirty plates waiting to go. ”
- “
Although the enticingly fresh prosciutto simply melts in your mouth, the remaining menu items may leave you wanting more. ”
- “
The pizza and pastas are excellent, as are the salads. ”
- “
The wine selection was great and everyone loved the pizza. ”
- “
The Parma proscuitto is sliced paper thin by a motorless hand crank machine, this is to avoid any excess heat melting too much fat, therefore the delicious flavor of the meat is not altered. ”
- “
The salad we ordered was not fresh, it was brown around the edges, the whole thing should have been 86'd. ”
- “
Here in NY, Otto has the best pizza I've had since then. ”
- “
And the two pizzas we ordered were fantastic. ”
- “
Ok pizza, good gelato ”
- “
am a big mario fan (the old Po, Babbo and Esca are all fantastic) but this food seemed sub-par for him. ”
- “
The desserts have gotten better since the place opened and I'm happy that they now have some great pasta dishes on the menu (less than $10!) ”
- “
(I agree that the pizza is amazing when fresh from the oven but isn't much to write home about once cooled). ”
- “
The food is good - but contrary to typical Italian, they don't "load" up your plate - portions are small, but it allows for you to get a wide range of items. ”
- “
To compliment the meal, Otto has a variety of quality wines. ”
- “
Our waitress was very nice, not snotty - she even gave us a free apertif after the meal (and left the bottle on the table). ”
- “
The food is always fresh and interesting, and you can try a lot of small dishes without spending a fortune or getting too full. ”
- “
We pulled up a chair for them and then began reviewing the menu to order additional food and wine to accommodate our guest. ”
- “
We order pizzas which were great, great tomato sauce and fresh ingredients. ”
- “
The cheese are really good too, but the pizza's are just good. ”
- “
All of us ordered an individual pizza - unique toppings on a pita bread. ”
- “
Otto was a pleasant surprise with a great selection of wines both by the glass (and a good pour -- I don't mind paying $10 to 15 for a glass of wine that is both good quality and is really two glasses of wine (comes in a little caraffe)), great pizza -- f ”
- “
good food with ok service. ”
- “
We stayed and enjoyed a great meal of appetizers and lots of wine. ”
- “
;P The food was decent-nothing impressive or amazing. ”
- “
This restaurant is for people who have a true taste and appreciation for authentic Italian style pizza, appetizers, and of course wine. ”
- “
This is my favorite restaurant in NYC - the prices are reasonable, the food is delicious, the waiters and waitresses are always helpful with choosing items. ”
- “
The pizza was the most awful I've had in NYC, and our salad was bland and with no dressing. ”
- “
We really enjoyed this "pizza experience ”
- “
I'd rather pick up a bottle of wine and get takeout from a decent pizza joint. ”
- “
Disappointing pizza ”
- “
We are both very harsh food critics and we both love the place. ”
- “
the pizza is really not good. ”
- “
Good food terrible service ”
- “
We had an amazing meal, with courses selected by the Sommelier and paired with fantastic wines. ”
- “
pizza on the grill is an insult to Italy and they have the most ignorant waitstaff i ever seen ”
- “
This type of service pretty much ruined a good meal/time for our group. ”
- “
However, I did not like the pizza. ”
- “
Bad food made worse by bad attitude ”
- “
The restaurant (the old Clementine) is too big, and too nice for the food they serve there. ”
- “
think at $14 for a very small, mediocre pizza, they should take the clams out of the shell. ”
- “
go with friends who appreciate great wines, order a couple of pizzas or antipasto to munch on and hang out, talk, and laugh. ”
- “
The pizza is very good and comparable to pizza found in common Trattorias throughout Italy. ”
- “
This plate had some of the best accompaniments ever: cherries in brandy for the gorgonzola, etc., funky black truffles in honey for the fresh ricotta (ethereal), and lightly candied fruits for the harder cheeses. ”
- “
Just a reminder, you can't order pizza if you don't sit at the tables ”
- “
The food was very fresh, tasty and well presented. ”
- “
Service is mediocre at best - and even food has gone downhill. ”
- “
It is too bad that the bartenders' rude behavior and pathetic service will cost this otherwise fun and yummy restaurant valuable business. ”
- “
If you love traditional pizza, give this one a try to be daring. ”
- “
Very good "al dente" pastas, good pizzas but not as good as everything else. ”
- “
The meal was delish, gelattos nothing short of spectacular and the wine unparalleled for the money. ”
- “
Food was so tasty and excellent. ”
- “
This place is great for people with food allergies as well - the servers are very knowledgable, and they will make any of their pastas dishes gluten free! ”
- “
The ambiance is great, the variety of Italian delicacies is astounding, and the pizza is very good! ”
- “
advise to fill up on the antipasti, because the pizza is not too tasty. ”
- “
The fungi pizza was the best I've ever had and the pasta was delicious as well, perfectly cooked, not hard. ”
- “
probably would have enjoyed the food if it wasn't for being seated 1 and a half hours after our reservation (made 1 week in advance) and having to stand around in the chaotic bar area where the hostesses kept shoving group after group. ”
- “
though the portions were smaller than average, the flavor and sauces that accompany them (truffle honey, cherries and peaches in mustard sauce) were all really good. ”
- “
Menus and bread were tossed onto the table unceremoniously as we were being seated; For a table of eight people, we were given a total of 4 pieces of stale bread wrapped in pairs in waxed paper. ”
- “
the place to youself, great friendly service and the best real pizza i've had in a long time. ”
- “
My margareta pizza was SO wonderful. ”
- “
The food was delicious, the wine list is extensive and reasonable, and the gelato was the best that I've had in the city. ”
- “
thought the pasta and pizza were great - the asparagus side dish and salad were not as good but still acceptable. ”
- “
Salty food, slow service, long wait ”
- “
Advice: if you want good pizza, go to Patsy's. ”
- “
In general, the pizza is pretty bad, the Margherita in particular. ”
- “
Menu options are varied, but the real reason to eat here are the fabulous thin crusted Neopolitan styled pizzas. ”
- “
The food is delicious and the wines amazing, so if you do go - AVOID THE BAR! ”
- “
however, the food was disappointing: tried two antipasti (octopus and eggplant) which were good but not great. ”
- “
There are some appetizers of meats and cheeses that are good, but it is all so small. ”
- “
have had pizza at all the popular places, Patsys, Totonnos and Otto by far is the best. ”
- “
It isn't that the food or the service is bad in any way it is just that we (I) have come to expect so much more from Batali. ”
- “
Margherita pizza was excellent, just like in Naples! ”
- “
not to mention their delicious assortment of cured meats. ”
- “
Service, a little rough around the edges, but the food is so delicious you won't really want to be bothered by abnoxiously good service. ”
- “
like the pizza - not too heavy or cheesy - and the tapas are pretty inventive and small enough to get a bunch. ”
- “
the food was nothing great--i'd rather have a slice on the street. ”
- “
Fantastic pizza with a great selection of small dishes and wines to complement your slice at the fun, boisterous wine bar or the sit down, undo your belt buckle, get ready for a fat fest, inviting dining room. ”
- “
Absolutely delicious cheeses and meats, plus a wine selection to die for. ”
- “
The food here was good, and there was enough space to accompany large groups (if you reserve in advance), but it's very loud and crowded. ”
- “
The service is attentive, yet our waiter was like a robot, I got the impression that servers are not allowed to speak to the customers at all, and answers about dishes were explained in a text-book sort of way. ”
- “
Rude service, overpriced mediocre pizza and cafeteria atmosphere. ”
- “
The best dish was the fritto of the day, a chickpea concoction that was delicate and delicious. ”
- “
Who wants to order a $60 bottle of wine with pizza? ”
- “
Everything about it makes me smile - from the European train station schedule board that announces the next table to the lovely wine connoisseurs waiting to help you out (Peter's my favorite) to the exquisite food - the eggplant caponatina, the condiments ”
- “
thought I was going fishing for sardines in this small portion appetizer which had stale croutons anyhow, calamari appetizer looked like slimy worms, disgusting and the onion salad was filled with onions. ”
- “
The pasta al carbonara is the best I've had in the US or Italy. ”
- “
Being a huge fan of Mario Batali's cooking and loving pizza, I was excited to learn that the much awaited Otto Enoteca had opened its doors to the public. ”
- “
The Bruschetta with "Lilies (aka Leeks), and the pizza with tomato, pecorino and egg was unique and amazing. ”
- “
The table we got was very small (for three people), the service mediocre and the food just disgusting (I had a friend from Italy visiting and was so embarrassed. ”
- “
found the space and the service to be nice, but the pizza was so- so, and the crust was tough. ”
- “
The wine is terrific and I really enjoyed my pizza. ”
- “
The appetizers are reminiscent of Lupa (of which I am a huge fan) meats, seafood, and veggies, but the main course pizza falls far short of average. ”
- “
and your tricolore salad was wonderful, finally! ”
- “
But the sauce was good, and I wasn't displeased. ”
- “
say "fortunately" cuz since that bad experience two weeks ago, I talked about it to all my friends and some of them actually ate there and really didn't like the food! ”
- “
This was a pleasant find in a location convenient to many places, particularly if you like quality wine and fresh food. ”
- “
The pizza, however, was not as great as I thought it would but then again, we didn't try the more "inventive" pizzas. ”
- “
Excellent antipasti, great service excellant pizza. ”
- “
We have never had a problem with waiting for a table (we usually eat between 5:30 and 8pm) and the food is great especially considering the very resonable prices. ”
- “
The cheeses are superb; the pizzas are perfectly cooked with just the right amount of ingredients; and the hazelnut and butternut squash pasta with smoked ricotta is the best I have had anywhere! ”
- “
I've been to Otto several times now, and the food is very good (especially the gelato). ”
- “
had a wonderful meal at Otto. ”
- “
The chintzy portions and weird attempt at creative cuisine were an utter disappointment. ”
- “
Their selection of cheese and meats are the best antipasti-opt for the wine pairing. ”
- “
fabulous restaurant - great food & service! ”
- “
The pizza wasn't as good as I remembered. ”
- “
Also the waiter told us that we couldn't order appetizers and dinner at different times since the chef prefers to get the food orders for a table all at once. ”
- “
Thank god the food was good, (not great), but good. ”
- “
Restaurant: way too noisy, can't hear yourself think, food selection extremely limited, staffing may be insufficient to provide attentive service, pizza kinda weak, been to italy enough times to really know what it's like, I'd rather have the black olives ”
- “
The food is pretty good. ”
- “
The food is exceptional, the wine list is excellent and the service is great for the type of restaurant this is. ”
- “
Everything from service to food was just awful. ”
- “
The pizza's are amazing, especially the egg pizza (I'm addicted to it). ”
- “
The service-staff was adequate but a 1.5 hour wait for mediocre bread, inedible pasta & lousy pizza. ”
- “
loved the caprese salad and had great service- a new favorite ”
- “
The pizzas are more authentic than the Brooklynites are used to--they're not great, but solid--get the lardo--that's the tastiest. ”
- “
The food is good, great and interesting appetizers and desserts, fabulous wine list, and all pretty reasonable. ”
- “
Though the pizzas were good and had delicious fresh tomato sacue, lets face it, its still pizza and it doesn't become any more amazing after an hour and a half wait. ”
- “
The cheese plate appetizer is delicious, and so is the gelato- try the olive oil flavor. ”
- “
great food, incredible value, great location, famous chef. ”
- “
food would have been great if it was hot ”
- “
Rude Management and Poor Service (but the food was good) ”
- “
they make some of the best carbonara pasta (always perfectly al dente) I have ever had in my life. ”
- “
Great food, slooooooow service ”
- “
recommend this place to friends visiting from out of town because it's always tasty and not nearly as expensive as other restaurants of this caliber. ”
- “
Below average food and terrible service! ”
- “
was willing to tolerate mediocre food if the service had been acceptable. ”
- “
The food was great, the wine list is huge, and nothing is overly expensive. ”
- “
cheese plate came with delicious sauces (honey/truffle, cherry and peaches) which would have been better suited for dessert but delicious nonetheless. ”
- “
To be honest, I wouldn't haven't minded the not so impressive food if the service was completely different. ”
- “
The wine was great, service great and the gelato was delicious. ”
- “
theyre paying 5thAve rent, so get real, enjoy your food and move to the bar if you want to 'linger'. ”
- “
I'm a slow eater and it almost felt like I was begging for them to allow me to finish my meal. ”
- “
Its a pretty cool layout and the decor is decent, if you're doing a big private party and want unlimited wine with this and that food courses its not a terrible option, but I actually remember having a better deal and food experience at affiliate restaura ”
- “
Servings are ample, and the wine list is most thorough, although I recommend making a meal of the appetizers and delicious antipasti - although the pizza is good, you have to scarf it since it's lackluster when not fresh from the oven. ”
- “
Great wine, great salad, EXCELLENT thin crust pizza and AMAZING gelato --try the hazelnut. ”
- “
definitely a terrific meal had by all :) ”
- “
Good food but crowded ”
- “
Great wine, great pizza, however. ”
- “
The rate is 40 per person for the meal, apps, 4 types of pizza and a host of delish gelattos. ”
- “
The pizza was good and the gelato was AMAZING but the service can improve ten fold. ”
- “
The wine list is great, the food was good but I'll actually never go back there again because the service was so bad. ”
- “
had the four cheese pizza which was really tasty and done in an interesting way. ”
- “
(we had 3 people) the service was weak, we had to flag down waiters and bus boys for water numerous times and the food was gross. ”
- “
While Mario Batali is true to the food of Italy he is not true to the Italian culture as foar as letting you linger to enjoy your meal. ”
- “
Arrived at 7.30pm, charged a fortune for a terrible meal then forced off our table at 9pm to stand in the crowded bar area. ”
- “
They threw a ball of wax paper (which turned out to be stale bread that was all crust) on the table and brought some olive oil (no salt or pepper) about 20 minutes later, after the bread was gone. ”
- “
Fun pizzas, great slice proscuitto and other charcuterie. ”
- “
Great pizza, lively atmosphere ”
- “
Good food but NOT group-friendly ”
- “
Comfortable, fun, relaxed, atmosphere with a great crowd and AWESOME food. ”
- “
you go for the amazing wine list, antipasti, meats & cheeses, and above all, the best gelato that I have found in NYC. ”
- “
Pizza was terrific- thin,crisp, VERY TASTY crust - Had the Pane frattau-with egg on top - was great! ”
- “
More importantly, the sauce was absolutely delicious. ”
- “
Spent time in northern Italy and fell in love with that style of Pizza (thin crust and fresh cheeses). ”
- “
If you like good pizza you would be better off at any local pizzaria or go to Lombardis. ”
- “
The pizza was good and it wasn't that expensive but they definitely need to work out the kinks. ”
- “
The pizza is traditional, Italian style, with a very thin, crispy crust and the sauce is amazing. ”
- “
The services was extremely slow, or food when it finally got in out table was COLD! ”
- “
Otto is a Enoteca (Wine Bar) that serves great food. ”
- “
love Otto because it's a way to experience a celebrity chef's cuisine in a more relaxed and more affordable atmosphere, though if you're in the mood to splurge, they still have a great wine list. ”
- “
Food was mediocre, and all the pizzas were covered in this butter glaze that made me nauseous. ”
- “
Theyre nice enough to give you one piece of bread but dont expect any olive oil or even butter. ”
- “
I'm just writing this to clear up the nonsense reviews from people who claim this is just an average, overpriced, pizza place with small portions. ”
- “
small appetizers tasty $4 each! ”
- “
Never did he check to see if we enjoyed our meal or thank us for coming. ”
- “
Therefore the pizza will never be perfect. ”
- “
... however, the pizzas are merely above average (but are an excellent value at their reasonable prices), and though the desserts are better than I expected they're hardly out of this world. ”
- “
Both times I had pizza - and the pizza is fantastic! ”
- “
Take the advice of the other reviewers and make a meal out of the high quality, savory antipasti that is offered. ”
- “
Quality ingredients in tasty pizza. ”
- “
that said, the pizzas are great. ”
- “
Completely frustrated with the rude and unaccommodating service we asked for the check without finishing our meal and decided to go somewhere else. ”
- “
The pizza's are really good especially the arugala one. ”
- “
highly recommend this place for casual dining, reasonable bills and great food. ”
- “
The prices are extremely reasonable given the quality of food and the type of restaurant. ”
- “
Thin crust, fresh mozarella, and top-notch ingredients baked in a wood-burning oven. ”
- “
So I was glad to see Otto's still buzzing, but I think there are enough places to eat more interesting verdure and pizza than here. ”
- “
Where can you have a fun atmosphere, great pizza, and a waitstaff that cares about how you are enjoying your meal. ”
- “
Thankfully, the wine list is great (and affordable) and the drinks are delicious. ”
- “
Seafood is very fresh and deliciously seasoned. ”
- “
My group agreed that Otto offers delicious morsels of food with an intense & satisfying flavor. ”
- “
We were finally seated and had a great meal and good service throughout. ”
- “
I'm dazed and confused, I sat next to a group of whankers from mtv, highlighting how great it is to rip off the young people and get rich, and then the food I had ordered was so gross, I just couldn't finish it. ”
- “
Rude Management and Poor Service (but the food is good) ”
- “
mean the food was great but don't expect someone attentive waiting your table or looking to get your more drinks. ”
- “
DON'T get me wrong the house cured meats are really really good. ”
- “
Amazing antipasti / vegetable dishes. ”
- “
Celebrity chef or not such rude and inconsiderate service combined with mediocre food I would definitely not recommend this restaurant to my worst enemy, ”
- “
The pizza was absolutely mediocre and small for the price. ”
- “
think the food was good, but I was so embarrassed for having recommended this place that I couldn? ”
- “
Great Wine and good food! ”
- “
Sides are delicious. ”
- “
am Italian and love aldente but hard pasta is NOT good. ”
- “
the pizza romana was delicious as well as the caprese. ”
- “
thought the pizza was wonderful, the waitstaff extremely friendly and the wait was a little long, but what do you expect. ”
- “
the 2 pizzas we tried (funghi and taleggio and the spicy salami) were too dry and not very exciting. ”
- “
The caprese salad was great. ”
- “
don't know if the waitstaff is miserable because the working conditions suck, or if they just innately suck/are snobby (note: you work in a restaurant specializing in pizza! ”
- “
The food is very interesting, very hip, just what you expect from a great chef - even though the menu and ambiance are very relaxed. ”
- “
..overall a great experice, great food, dessert and wine! ”
- “
Nothing about the fish was worth mentioning, but my salad, with baked parmesan and pomegrantes, was AMAZING. ”
- “
Great pizza, incredible cheeses ”
- “
GREAT Wine selection but mediocre food ”
- “
good thin pizza, reasonable prices ”
- “
The appetizers were great and I was psyched that the pizza was going to blow me away. ”
- “
Dessert was also delicious and I'd go back for the food, but not the staff or the crowds. ”
- “
The $14 prosciutto & arugula pizza I had had a very crispy dough and the toppings tasted fresh. ”
- “
It is not even worth mentioning the pizza/pasta (which is just okay), because the service was so overwhelmingly disappointing and in bad need of an overhaul! ”
- “
Great food, lousy service ”
- “
Don't order the mushroom pizza because you will wipe off the mushrooms and cheese sprinkles and just want to eat the good crust. ”
- “
Great way to experience Mario Batali's cuisine at a reasonable price! ”
- “
commented to my girlfriend that the sauce on the pizza was amazing. ”
- “
My pizza with clams was dry, though the clams themselves were tasty. ”
- “
And you can tell the ingredients were fresh. ”
- “
For dinner they do big groups and small, the dishes I think never really titillate other than a white clam pizza that is noteworthy and some general antipasto merriment that totally solid if not super memorable. ”
- “
Although the food is amazing, the service left something to be desired. ”
- “
I, who hates anchovies, was stunned by the Romana pizza. ”
- “
waited two hours for an ice cold pizza that was no better than bar fare, or a bad quesedilla ($85.00 for two I expected much more.) ”
- “
I've been to Otto at least 8 times in the last year and have always had excellent food and service, even when it was insanely crowded. ”
- “
Second, the cheese plate and other antipasti are delicious, and great for sharing. ”
- “
The pizza is not really pizza at all, but Sardinian flat bread cooked under a Salamander grill. ”
- “
Planet Hollywood meets bad pizza ”
- “
It's made from fresh ingredients and you can taste it! ”
- “
The pizzas were pretty good. ”
- “
Great service, Amazing food ”
- “
The pizzas and pastas are superb and the gelati is always the best way to end the meal. ”
- “
The appetizers were excellent and the pizza, although covered with some not so common toppings, were really, really good! ”
- “
pasta was outstanding, pizzas very good. ”
- “
It's filled with people enjoying the food, wine and atmosphere while benefiting from the management asking the proper customers to leave and not return so that all might have a more pleasant expereience. ”
- “
Bread is an Italian meal necessity for dipping, mopping & wiping your plate clean! ”
- “
thought I was coming here for a truly authentic italian pizza experience- was I at the right restaurant? ”
|
| menu variety |
86.21000289916992% positive |
- “
Sadly, I have to agree with many of the posters here that the rude service far outweighs the meagre pleasures of the menu. ”
- “
Just because the menu looks cheap at first glance doesn't mean you'll spend less than 40 dollars at this overrated pizzaria. ”
- “
Even the wait was enjoyable, though, because the front bar was such a beautiful space and the winelist was so extensive. ”
- “
The wine selection was great and everyone loved the pizza. ”
- “
GREAT Wine selection but mediocre food ”
- “
We pulled up a chair for them and then began reviewing the menu to order additional food and wine to accommodate our guest. ”
- “
All the cheeses were great and the waiter was a big help choosing a selection. ”
- “
The wine selection is of course amazing and the service was good, not the best, but it is a wine bar, not fine dining. ”
- “
Their selection of cheese and meats are the best antipasti-opt for the wine pairing. ”
- “
Bar: great bar areas, very impressive wine list with very knowledgeable staff to help in the selection, this part is a home run. ”
- “
Great selection of wines but I would have expected a few more cheaper affordable wines by the glass! ”
- “
BUt don't be alarmed if all else fails the ice cream and extensive wine list is fantastic ”
- “
Restaurant: way too noisy, can't hear yourself think, food selection extremely limited, staffing may be insufficient to provide attentive service, pizza kinda weak, been to italy enough times to really know what it's like, I'd rather have the black olives ”
- “
Menu options are varied, but the real reason to eat here are the fabulous thin crusted Neopolitan styled pizzas. ”
- “
The food is very interesting, very hip, just what you expect from a great chef - even though the menu and ambiance are very relaxed. ”
- “
To compliment the meal, Otto has a variety of quality wines. ”
- “
The desserts have gotten better since the place opened and I'm happy that they now have some great pasta dishes on the menu (less than $10!) ”
- “
They have all regions of Italy covered (the piemonte selection is my favorite), and the prices are very reasonable. ”
- “
This place was fun and the wine list was extensive. ”
- “
Although the enticingly fresh prosciutto simply melts in your mouth, the remaining menu items may leave you wanting more. ”
- “
Absolutely delicious cheeses and meats, plus a wine selection to die for. ”
- “
Very extensive and diverse wine list. ”
- “
Fantastic pizza with a great selection of small dishes and wines to complement your slice at the fun, boisterous wine bar or the sit down, undo your belt buckle, get ready for a fat fest, inviting dining room. ”
- “
The food was delicious, the wine list is extensive and reasonable, and the gelato was the best that I've had in the city. ”
- “
long wine list with interesting and VERY reasonable selections ”
- “
When one of our party brazenly asked to substitue a flavor of gelato for one of the desserts on the menu, the waiter snobbishly told us that, "Mario and the chef don't like to do that. ”
- “
Im not a wine connoisseur so their extensive list didnt impress me. ”
- “
The ambiance is great, the variety of Italian delicacies is astounding, and the pizza is very good! ”
- “
Otto was a pleasant surprise with a great selection of wines both by the glass (and a good pour -- I don't mind paying $10 to 15 for a glass of wine that is both good quality and is really two glasses of wine (comes in a little caraffe)), great pizza -- f ”
|
| overall |
100.0% positive |
- “
But the setting is casual, lively, and perhaps a good place to meet others as everyone is encouraged to wait (no reservations) at a relatively large bar area serving up a very comprehensive list of Italian wines. ”
- “
This is a great and fun place to have dinner with friends. ”
- “
great place to go with a group and *DO NOT* forget the antipasti. ”
- “
The food is exceptional, the wine list is excellent and the service is great for the type of restaurant this is. ”
- “
toward West and eat in this amazing, original, great Japanese restaurant: Sushi Yawa 25 W. 8th Str. ”
- “
Mario Batali is risking his good reputation being associated with such a place! ”
- “
think the food was good, but I was so embarrassed for having recommended this place that I couldn? ”
- “
I'm glad that places like Otto exist to cater to the New Yorkers who think that being given a hard time and a long wait are signs of a great restaurant. ”
- “
This is my favorite restaurant in NYC - the prices are reasonable, the food is delicious, the waiters and waitresses are always helpful with choosing items. ”
- “
It would be a good place for an interesting glass of wine and a snack when its not so crowded. ”
- “
being a chef for almost 10 years, i can also appreciate the fact that this must be a great place to work. ”
- “
Where can you go to a great restaurant owned by a fabulous chef and see him at the counter assisting? ”
- “
Larger parties would find this a good place to go for dinner. ”
|
| return potential |
80.0% positive |
- “
It's filled with people enjoying the food, wine and atmosphere while benefiting from the management asking the proper customers to leave and not return so that all might have a more pleasant expereience. ”
- “
The antipasti looks great and I can't wait to go back and try it. ”
- “
The wine list is great, the food was good but I'll actually never go back there again because the service was so bad. ”
- “
I personally would never go back there, not even for the amazing desserts. ”
- “
The wait staff and sommelier were knowledgeable and helpful, but I would only go back during the off hours or when the hype dies down. ”
- “
We very much enjoyed the experience and will go back often. ”
- “
Dessert was also delicious and I'd go back for the food, but not the staff or the crowds. ”
- “
The hostess was extremely rude - they don't seem to care about repeat service - and I would never go back or recommend this place to anyone. ”
- “
will not go back and i would not recommend this restaurant to anyone who enjoys dining out. ”
- “
We always recommend otto to our friends and they all go back ”
|
| service |
63.88999938964844% positive |
- “
found the space and the service to be nice, but the pizza was so- so, and the crust was tough. ”
- “
Dessert was also delicious and I'd go back for the food, but not the staff or the crowds. ”
- “
The bar is cool and the service was decent. ”
- “
It's a great space, service just a tad off, but I'm sure it's b/c they're still smoothing out the rough edges. ”
- “
liked the atmosphere, but our waiter had such attitude. ”
- “
We ventured into Otto for lunch just a few days after the doors opened, but prior to it's official opening, to find a very warm and pleasant atmosphere with very warm and helpful staff. ”
- “
Our waitress was very nice, not snotty - she even gave us a free apertif after the meal (and left the bottle on the table). ”
- “
Sadly, I have to agree with many of the posters here that the rude service far outweighs the meagre pleasures of the menu. ”
- “
good food with ok service. ”
- “
was very surprised by the extremely poor service and treatment we received considering it is Mario Batali's restaurant. ”
- “
The waitstaff was helpful and friendly, taking back a drink that my date did not enjoy without a whisper of annoyance. ”
- “
Excellent antipasti, great service excellant pizza. ”
- “
The staff was nevertheless friendly and accomodating. ”
- “
One of our friends said that we would like a couple of bottles of wine first before we ordered, to which the waitress told us that we couldn't put in our orders "a piece at a time" and everything had to be ordered at once. ”
- “
Salty food, slow service, long wait ”
- “
The wine list was outstanding and the service was acceptable. ”
- “
Service, a little rough around the edges, but the food is so delicious you won't really want to be bothered by abnoxiously good service. ”
- “
The service-staff was adequate but a 1.5 hour wait for mediocre bread, inedible pasta & lousy pizza. ”
- “
Our waitress was pushy, arrogant and ignorant. ”
- “
This inflated rating is misleading and leading people to waste their time and money. ”
- “
This place is great for people with food allergies as well - the servers are very knowledgable, and they will make any of their pastas dishes gluten free! ”
- “
I'm dazed and confused, I sat next to a group of whankers from mtv, highlighting how great it is to rip off the young people and get rich, and then the food I had ordered was so gross, I just couldn't finish it. ”
- “
Didn't have to wait long and the service was perfect. ”
- “
The bartenders were friendly. ”
- “
When I informed the manager that we were having a bad experience, she replied by saying, "Well I don't think you're having a bad experience. ”
- “
the service here is very slow. ”
- “
It isn't that the food or the service is bad in any way it is just that we (I) have come to expect so much more from Batali. ”
- “
The pizza was good and the gelato was AMAZING but the service can improve ten fold. ”
- “
loved the caprese salad and had great service- a new favorite ”
- “
Astonishly rude front-desk staff! ”
- “
The wait staff was friendly and attentive. ”
- “
Service was quite good, as our waiter was knowledgeable about the ingredients we were unfamiliar with. ”
- “
Their service was great. ”
- “
The wine was great, service great and the gelato was delicious. ”
- “
Rude service ”
- “
The bathroom was revolting and populated by a hostess picking up soiled papertowels and crowding the sink area such that it was impossible to wash one's hands. ”
- “
the waiter and the manager were incredibly rude to all of us, including my son, who began to cry. ”
- “
Good food terrible service ”
- “
This restaurant is for people who have a true taste and appreciation for authentic Italian style pizza, appetizers, and of course wine. ”
- “
Everyone there was incredibly rude to us all night; really the worst service I've ever seen at a restaurant. ”
- “
I've been to Otto at least 8 times in the last year and have always had excellent food and service, even when it was insanely crowded. ”
- “
To be honest, I wouldn't haven't minded the not so impressive food if the service was completely different. ”
- “
Although the food is amazing, the service left something to be desired. ”
- “
the service was great, but the atmosphere was more like TGIFs or Houlihans. ”
- “
ambience was bustling, fun, loud and the service was good. ”
- “
The service is attentive, yet our waiter was like a robot, I got the impression that servers are not allowed to speak to the customers at all, and answers about dishes were explained in a text-book sort of way. ”
- “
The waiter was nice, though, when we nervily expressed our mystification, and we wound up with a second order of brussels sprouts instead, which was fine I guess. ”
- “
The wine list is great, the food was good but I'll actually never go back there again because the service was so bad. ”
- “
The manager then came over and rudely demanded our guest leave as they have a policy where parties of 12 must order a prixe fix. ”
- “
will say the service wasn't the best but okay. ”
- “
The food is exceptional, the wine list is excellent and the service is great for the type of restaurant this is. ”
- “
Great food, lousy service ”
- “
thought the pizza was wonderful, the waitstaff extremely friendly and the wait was a little long, but what do you expect. ”
- “
have been here on several occasions and unfortunately on every one of them the bartenders have been consistently obnoxious, pretentious and just plain rude. ”
- “
Our waitress was great, as well. ”
- “
Also the waiter told us that we couldn't order appetizers and dinner at different times since the chef prefers to get the food orders for a table all at once. ”
- “
It is very interesting that the very people complaining about the "rude, obnoxious", "condescending" staff at Otto's, are the same people that label the crowd "B&T", "touristy" and "lower-end ”
- “
The wine list is impressive with wines from every region in Italy and the sommeliers are incredibly knowledgeable and friendly. ”
- “
Service was attentive and friendly. ”
- “
For quality and NYC price wasn't too bad, $90 for two people incl. ”
- “
It is not even worth mentioning the pizza/pasta (which is just okay), because the service was so overwhelmingly disappointing and in bad need of an overhaul! ”
- “
Food was cold and taseless, the service rude and inattentive. ”
- “
Completely frustrated with the rude and unaccommodating service we asked for the check without finishing our meal and decided to go somewhere else. ”
- “
Overall, the service, dessert and wine were very good! ”
- “
Menus and bread were tossed onto the table unceremoniously as we were being seated; For a table of eight people, we were given a total of 4 pieces of stale bread wrapped in pairs in waxed paper. ”
- “
Celebrity chef or not such rude and inconsiderate service combined with mediocre food I would definitely not recommend this restaurant to my worst enemy, ”
- “
We were finally seated and had a great meal and good service throughout. ”
- “
Our waitress was fantastic, anticipated our needs and was friendly, jovial and joked with us. ”
- “
Rude service, overpriced mediocre pizza and cafeteria atmosphere. ”
- “
Granted, we went on a Saturday night so we knew it'd be packed and we'd have to wait (we just walked in, no reservation), but once we got to our table, the service was just not at all impressive. ”
- “
Our waiter was actually fine and helpful, but the front desk staff was astonishingly, tackily rude. ”
- “
Gotta love the flights & the apps, the never-ending wine list easily deciphered by the super friendly & insightful waitstaff ”
- “
It's great for celebrations, the reservation staff is friendly, and the table service is always knowledgeable and courteous. ”
- “
The table we got was very small (for three people), the service mediocre and the food just disgusting (I had a friend from Italy visiting and was so embarrassed. ”
- “
was there on a lazy Sunday afternoon, so it wasn't crowded and the waitress was friendly and helpful. ”
- “
your best bet is to go for a nice lunch so you can linger and receive attentive service. ”
- “
So noisy, very bad hostess (she should learn how to live as a better human being. ”
- “
The service is not great, the waiter was very rude and they brought us the check before we were even done eating, which I hate. ”
- “
Saving grace: wonderful wines & great service. ”
- “
Staff was very friendly and helpful and I loved loved the atmosphere - I'm in my 20's so like loud, trendy places for a Sat night. ”
- “
What's really wrong with Otto is the pretentious, uninformed, high-maintenance clientele who constantly show up expecting five star restaurant service. ”
- “
(we had 3 people) the service was weak, we had to flag down waiters and bus boys for water numerous times and the food was gross. ”
- “
It is too bad that the bartenders' rude behavior and pathetic service will cost this otherwise fun and yummy restaurant valuable business. ”
- “
Our server, Fernando, was excellent at describing the wines to perfection. ”
- “
But the service was pretty good, and environment upbeat, and it was beyond afforable. ”
- “
I'm just writing this to clear up the nonsense reviews from people who claim this is just an average, overpriced, pizza place with small portions. ”
- “
However, it is a horrible place to take guests from out of town, because they service is bad and the experience is very rushed. ”
- “
mean the food was great but don't expect someone attentive waiting your table or looking to get your more drinks. ”
- “
was willing to tolerate mediocre food if the service had been acceptable. ”
- “
Good Pizza, Pretty bad service ”
- “
All the cheeses were great and the waiter was a big help choosing a selection. ”
- “
The absolute buzzkill here is not the poor ambiance, but the astoundingly bad service. ”
- “
Bar: great bar areas, very impressive wine list with very knowledgeable staff to help in the selection, this part is a home run. ”
- “
So we had 3 no-shows which EVERYONE chipped in to cover, the service was excellent and besides everyone not being able to make it that night, the only bummers of the evening turned out to be the crappy attitudes of the tardy, mudslinging, ingrates at the ”
- “
It's filled with people enjoying the food, wine and atmosphere while benefiting from the management asking the proper customers to leave and not return so that all might have a more pleasant expereience. ”
- “
Judging from other reviews of the bad service, she fits right in. ”
- “
the employees are always helpful and working hard! ”
- “
Restaurant: way too noisy, can't hear yourself think, food selection extremely limited, staffing may be insufficient to provide attentive service, pizza kinda weak, been to italy enough times to really know what it's like, I'd rather have the black olives ”
- “
Our waiter was decent at best. ”
- “
Dennis the head bar manager knows us by name and Mark and Allen always make sure everything is perfect. ”
- “
Below average food and terrible service! ”
- “
The waiter was nice but he completely neglected us. ”
- “
This is my favorite restaurant in NYC - the prices are reasonable, the food is delicious, the waiters and waitresses are always helpful with choosing items. ”
- “
can only assume that the people who gave this mediocre cafeteria more than 2 stars were touristing Midwesterners who have never been to a restaurant before. ”
- “
fabulous restaurant - great food & service! ”
- “
the place to youself, great friendly service and the best real pizza i've had in a long time. ”
- “
In addition, good and friendly service (the waiter knew wine) -- and in contrast with another review I read on Citysearch, the busboys were careful not to clear plates too soon. ”
- “
When one of our party brazenly asked to substitue a flavor of gelato for one of the desserts on the menu, the waiter snobbishly told us that, "Mario and the chef don't like to do that. ”
- “
But we had some pretty terrible service. ”
- “
The hostess was extremely rude - they don't seem to care about repeat service - and I would never go back or recommend this place to anyone. ”
- “
The wine selection is of course amazing and the service was good, not the best, but it is a wine bar, not fine dining. ”
- “
Everything from service to food was just awful. ”
- “
My favorite thing to do at Otto is grab a seat at the bar (knowledgeable staff, fun and lively atmosphere), order some wine and cheese, and people watch. ”
- “
Which was a shame beacuse the space is great, the service is friendly if a little slow. ”
- “
Great Wines, awful service ”
- “
The service was pushy rushing out orders every 2 mins. ”
- “
Good food but NOT group-friendly ”
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The manager was extremely rude and the waiter offered very poor service. ”
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Great food, slooooooow service ”
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The wait staff and sommelier were knowledgeable and helpful, but I would only go back during the off hours or when the hype dies down. ”
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The wine list is great, and the staff is knowledgeable and friendly when helping to choose a bottle. ”
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This type of service pretty much ruined a good meal/time for our group. ”
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The service was poor all night long. ”
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This is a charming restaurant and the staff are obviously interested in making a good first impression. ”
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incredibly nice and helpful wait staff ”
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Great service, Amazing food ”
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| value |
75.0% positive |
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good thin pizza, reasonable prices ”
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Lupa, which is slightly more expensive, is a much better experience for the money. ”
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The place is huge -- there was no wait for a table. ”
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though the portions were smaller than average, the flavor and sauces that accompany them (truffle honey, cherries and peaches in mustard sauce) were all really good. ”
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By that time you'll be so hammered you'll probably order the 4 dollar Olive app. ”
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You can see that they organize a biiiig bar area (who actually looks like a cowshed) so, even you reserve and there are free tables in the dinner room, you have to wait one hour so, here we go; you spend a lot of money for poor drinks. ”
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Being a huge fan of Mario Batali's cooking and loving pizza, I was excited to learn that the much awaited Otto Enoteca had opened its doors to the public. ”
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It is not even worth mentioning the pizza/pasta (which is just okay), because the service was so overwhelmingly disappointing and in bad need of an overhaul! ”
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Rude service, overpriced mediocre pizza and cafeteria atmosphere. ”
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notice nobody has a problem with the incredibly reasonable prices at Otto. ”
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The prices were excellent and the portions good-maybe not for a big eater. ”
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The food is good - but contrary to typical Italian, they don't "load" up your plate - portions are small, but it allows for you to get a wide range of items. ”
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Just because the menu looks cheap at first glance doesn't mean you'll spend less than 40 dollars at this overrated pizzaria. ”
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NYC is full of mediocre overpriced restaurants. ”
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The pizza was good and it wasn't that expensive but they definitely need to work out the kinks. ”
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So I'm usually a huge fan of Batali's - Lupa, Babbo, & Esca. ”
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We have never had a problem with waiting for a table (we usually eat between 5:30 and 8pm) and the food is great especially considering the very resonable prices. ”
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The appetizers are reminiscent of Lupa (of which I am a huge fan) meats, seafood, and veggies, but the main course pizza falls far short of average. ”
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For quality and NYC price wasn't too bad, $90 for two people incl. ”
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Nothing about the fish was worth mentioning, but my salad, with baked parmesan and pomegrantes, was AMAZING. ”
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The meal was delish, gelattos nothing short of spectacular and the wine unparalleled for the money. ”
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The pizza was absolutely mediocre and small for the price. ”
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The chintzy portions and weird attempt at creative cuisine were an utter disappointment. ”
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The scene is great and the prices were surprisingly cheap, but I won't be coming back. ”
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The food was great, the wine list is huge, and nothing is overly expensive. ”
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They have all regions of Italy covered (the piemonte selection is my favorite), and the prices are very reasonable. ”
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love Otto because it's a way to experience a celebrity chef's cuisine in a more relaxed and more affordable atmosphere, though if you're in the mood to splurge, they still have a great wine list. ”
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great food, incredible value, great location, famous chef. ”
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This place is huge! ”
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It is really a gem, in a great location, and the prices are a steal! ”
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the gelato was very good and, unlike the cheese, the portions were huge! ”
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... however, the pizzas are merely above average (but are an excellent value at their reasonable prices), and though the desserts are better than I expected they're hardly out of this world. ”
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The prices are extremely reasonable given the quality of food and the type of restaurant. ”
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Excellent, very affordable wine list. ”
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This inflated rating is misleading and leading people to waste their time and money. ”
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Great selection of wines but I would have expected a few more cheaper affordable wines by the glass! ”
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recommend this place to friends visiting from out of town because it's always tasty and not nearly as expensive as other restaurants of this caliber. ”
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Great way to experience Mario Batali's cuisine at a reasonable price! ”
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I'm just writing this to clear up the nonsense reviews from people who claim this is just an average, overpriced, pizza place with small portions. ”
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Thankfully, the wine list is great (and affordable) and the drinks are delicious. ”
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It's an expensive pizzeria ”
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This is my favorite restaurant in NYC - the prices are reasonable, the food is delicious, the waiters and waitresses are always helpful with choosing items. ”
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| wait time |
57.890000343322754% positive |
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Great scene, and you have to love the Italian-style train terminal sign that flashes names of Italian soccer teams to let you know how long you have to wait for your table - in the meantime you can hang out in the spacious bar area. ”
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Too big, too long, good grappa. ”
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thought the pizza was wonderful, the waitstaff extremely friendly and the wait was a little long, but what do you expect. ”
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I'm a slow eater and it almost felt like I was begging for them to allow me to finish my meal. ”
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It was a really cool seating system, and our wait turned out to be 20 minutes. ”
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They threw a ball of wax paper (which turned out to be stale bread that was all crust) on the table and brought some olive oil (no salt or pepper) about 20 minutes later, after the bread was gone. ”
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I'm glad that places like Otto exist to cater to the New Yorkers who think that being given a hard time and a long wait are signs of a great restaurant. ”
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the service here is very slow. ”
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Which was a shame beacuse the space is great, the service is friendly if a little slow. ”
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Bartenders always remember me and are quick to say hello, and make great suggestions. ”
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Our food was never cleared, we sat there for no fewer than 30 minutes with dirty plates waiting to go. ”
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the place to youself, great friendly service and the best real pizza i've had in a long time. ”
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Didn't have to wait long and the service was perfect. ”
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The service was pushy rushing out orders every 2 mins. ”
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The train was delayed and the 30 minute wait promised for a table turned out to be 1 hour but that gave us time to enjoy a reasonably priced bottle of wine and the daily bruschetta. ”
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The service was poor all night long. ”
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long wine list with interesting and VERY reasonable selections ”
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Salty food, slow service, long wait ”
- “
The services was extremely slow, or food when it finally got in out table was COLD! ”
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