| ambiance |
90.90999603271484% positive |
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The decor is nice, though. ”
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From there everything was downhill, I had absolutely no privacy and during the body scrub my masseuse actually tried to take my towel off even though I was in full view of EVERYONE. ”
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sat in the dry sauna igloo and dipped in the cold pool (back and forth) much longer than I anticipated that I would since it was such a calm and lovely atmosphere. ”
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dont forget to enjoy the igloo it was fun and relaxing. ”
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. . . all of the therapists are great at what they do - I don't even have to request a specific person, I'm that confident & comfortable in knowing that I'm going to get an awesome treatment with whoever I book with. ”
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The decor is beautiful. ”
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The spa is always nicely decorated and relaxing, with fresh flowers and music and candles for ambience. ”
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like the communal atmosphere of people just being themselves and enjoying the ambiance. ”
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The atmosphere is so inviting, the services are the best I've had anywhere (and that's saying something). ”
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The decor is tre' chic, the employees are wonderful people, and the atmosphere is the best in the city. ”
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My boyfriend and i and 3 other couples enjoyed a relaxing atmosphere at 4:30 in the morning after a long night of partying. ”
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Now, i can tell from experience that the changing of the water colors not only looks cool and great, it somehow makes you feel more relaxed and comfortable. ”
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Friendly staff, warm and inviting decor, luxurious room and the best massage I have ever had! ”
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On top of that, they have a great zen atmosphere. ”
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My boyfriend gave us a 'romantic couples spa getaway' gift for my birthday. ”
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We lazed in the hot, warm and cool tubs, spent some time in the wonderfully eucalyptus scented steam room, sweat in the unbeleivable Jade Igloo, snacked on Fruits, juice and water and enjoyed the great atmosphere. ”
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All together a very nice, romantic experience. ”
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My massage was excellent and the atmosphere is out of this world. ”
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want nice products and a clean atmosphere. ”
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kimmy is the best technitian in this field , you will feel comfortable with her kindness. ”
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The smells, the sounds of waterfall, the decor, fresh flowers and an exotic Jade Igloo sauna will take you away. ”
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Love the atmosphere, friendly staff and good value. ”
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| drinks |
100.0% positive |
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even got 2 rounds of fresh fruit and tea. ”
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They give you fresh fruit and tea. ”
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They also have lots of details like the fresh fruit and tea, free toothbrushes, etc... basically I thought it was one of the best massage experiences I've ever had in the city! ”
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They serve great fruits and rice tea ”
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My husband and i went to juvenex on valentines day and it was the best valentines present i have gotten,my husband both the couples package for $600 and it was worth every penny,the service was great ,first when we got there was greeted by a beautiful smi ”
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was given a tour of the entire extensive facility, offered a cup of tea, and always greeted with a smile. ”
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We were then served tea and fresh fruit and lounged around in our spa robes for the rest of the afternoon. ”
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loved the infused ice water and the special tea, it made the experience complete. ”
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| food quality |
91.25% positive |
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They also have lots of details like the fresh fruit and tea, free toothbrushes, etc... basically I thought it was one of the best massage experiences I've ever had in the city! ”
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We had some fresh fruit, we lounged in the hot Jade Igloo sauna and then went back to the tubs again! ”
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It is always super clean with abumdance of fresh flowers, candles, and smiles. ”
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even got 2 rounds of fresh fruit and tea. ”
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Spa rituals and modern-day comforts make for relaxing a religious experience, but what I found most pleasing was the little touches, like the abundant fresh flowers, the palm trees and the overall attention to details that makes Juvenex my favorite spa. ”
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The tree in the steam room I 'd never heard before, but it made the room smell fresh and nice. ”
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went to have more fresh fruit and wait for my friend. ”
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The smells, the sounds of waterfall, the decor, fresh flowers and an exotic Jade Igloo sauna will take you away. ”
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They give you fresh fruit and tea. ”
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It is a very peaceful, beautiful place and an authentic,wonderful massage and sauna. ”
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We were given wonderful service, and were given fresh fruit and water and towels whenever needed. ”
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To say that the attendants don't speak a word of English is an exaggeration, and if the smell of Korean food bothers you, it's probably best not to go to a spa on a block that has about 25 restaurants! ”
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And when I got out of the Igloo, they had fresh fruit (Ice cold watermelon, Honey Dew and the sweetest pineapple). ”
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What a breath of fresh air in the spa world! ”
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great place for good bread ”
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We were then served tea and fresh fruit and lounged around in our spa robes for the rest of the afternoon. ”
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The spa was super celan and nicely decorated with fresh flowers. ”
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The beautiful surrounding of the Igloo, 3 Saunas, detox room, and the fresh fruit delivered to our sake filled tub was elegant. ”
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The spa is always nicely decorated and relaxing, with fresh flowers and music and candles for ambience. ”
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They serve great fruits and rice tea ”
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| menu variety |
100.0% positive |
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was given a tour of the entire extensive facility, offered a cup of tea, and always greeted with a smile. ”
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im going to bring my husband here for a WONDERFUL SUPRISE the menus rocks for the Reasonable prices. ”
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| overall |
100.0% positive |
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Juvenex is a great place for hanging out with friends. ”
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It's a great place to experience a full day at the spa. ”
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googled "jade + sauna + new york" because a friend mentioned it as a great place that was affordable. ”
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great place for good bread ”
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Anyway, this would be a nice place to go, but they need to get their act together and be a bit more professional. ”
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The attention to detail is unparallel not just in the service (did I mention Lee is the best), but also in the whole look and feel of the place. ”
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And what a nice place as well. ”
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Juvenex is a great place to go. ”
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| return potential |
50.0% positive |
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will definitely come back whenever I am in New York and will let all my friends know about this incredible place. ”
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loved the whole experience and will be back. ”
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My experience was HORRIBLE and I will never go there again! ”
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recently had a half day full indulgence package and will be back again. ”
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| service |
87.11000442504883% positive |
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Great service! ”
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The people are great! ”
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Extremely professional service. ”
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Love the atmosphere, friendly staff and good value. ”
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Lee was very attentive. ”
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We were given wonderful service, and were given fresh fruit and water and towels whenever needed. ”
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And I mean from the time I call on the phone till the time I check out - their receptionists are all so nice, friendly and accomodating. ”
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The attention to detail is unparallel not just in the service (did I mention Lee is the best), but also in the whole look and feel of the place. ”
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Incredible aesthetics,warm,friendly services ”
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The staff was friendly but the lady that massaged me did not understand a word of English. ”
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My husband and i went to juvenex on valentines day and it was the best valentines present i have gotten,my husband both the couples package for $600 and it was worth every penny,the service was great ,first when we got there was greeted by a beautiful smi ”
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Excellent customer service! ”
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The decor is tre' chic, the employees are wonderful people, and the atmosphere is the best in the city. ”
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The staff were not helpful - they only pointed directions. ”
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The service was superb. ”
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The front desk are so rude unhelpful and they are defintely not a place to go if you are looking to relax and have a pleasant welcoming. ”
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The staff was just as wonderful as the facility. ”
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became a loyal customer after only one visit based on the quality of massage and the excellent service I received by most of the staff members. ”
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the staff is wonderful, attentive to details, and skilled. ”
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If you're looking for a beautiful, personal spa with great treatments and great customer service I definitely recommend this one! ”
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The staff was quite friendly and helpful. ”
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Staff is super friendly and not pretentious. ”
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The staff were very knowledgeable and friendly. ”
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They have the most wonderful treatments, friendly staff and beautiful spa. ”
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The staff was awesome and I ended up getting a Massage and my wife got Facial. ”
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Wonderful service, friendly staff and the BEST massage I have ever received in my life. ”
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The girl that did my massage was wonderful, but I feel that the people up front need to be more customer friendly and was definitely not a good way to start off my relaxation ”
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The staff are very professional, and really know their stuff. ”
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When I was checking out, that same manager barely acknowledged my existence, I had to ask her the same question 4 times before she muttered a snippy, rude answer, which prompted a smug giggle from another manager. ”
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The staff was friendly and helpful. ”
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the massages are however very good, but the bad customer service puts a bad taste in my opinion that I find it hard how other reviewers dont say anything. ”
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Upon arrival the front desk staff was utterly rude and unhelpful to me - yet, they were incredible kind and helpful to a pair of girls (who were very well-dressed and obviously there to spend, spend, spend - so of course they would cater to them over me - ”
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Overall, I will give them a thumbs up for originality, beatuty, and great service. ”
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They were very responsive in contacting me to set an appointment (called within 2 hrs of my e-mail), the setting is very tranquil and the staff is fabulous. ”
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The service is incredible. ”
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It's a stunning space and the staff is incredibly nice. ”
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best spa in ny city,best service ”
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The staff is knowledgeble and friendly, the service divine. ”
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Unorganized, some staff not friendly, broken shower, no privacy. ”
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read the reviews here with great fascination because Juvenex was truly a bizarre experience for me and I was dying to hear what other people had to say about it. ”
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Friendly staff, warm and inviting decor, luxurious room and the best massage I have ever had! ”
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The most impressive overall service to top the beautiful design makes this the best spa in town in my opinion. ”
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great facials, friendly staff. ”
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am so lucky to have found this team of creative people and I WILL BE BACK! ”
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Very rude receptionist and no experience facialist! ”
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The Korean receptionist was extremely rude to me. ”
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like the communal atmosphere of people just being themselves and enjoying the ambiance. ”
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The service is good although the first time I was there I was a little confused at what to do when as no one really tells you. ”
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Staff were friendly and experienced. ”
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have had many teatements with members of the staff and they have always been truly wonderful experiences that have improved my sense of well being and physical condition enormously. ”
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For friendly people and great service, go to Juvenex. ”
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really liked this place - I felt very comfotable there and everyone was super friendly and accomodating. ”
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This is a wonderful full service Spa that I would highly recommend. ”
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Warm and friendly Spa ”
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love the place, and loved my facial and massage but I decided to log on and write for their staff. ”
|
| value |
96.14999771118164% positive |
- “
It is a nice improvement to the package and we appreciate the fact that they did not up the price on us. ”
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like the fact that I can get great spa without any treatments, and just hang out without spending a bunch of money. ”
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We chose Juvenex because it offered more amenities at a better price, and the women on the phone at Juvenex was so polite and professional, we said, "Well. ”
- “
My husband and i went to juvenex on valentines day and it was the best valentines present i have gotten,my husband both the couples package for $600 and it was worth every penny,the service was great ,first when we got there was greeted by a beautiful smi ”
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like this place because as for being a regular customer, price negotiation is possible. ”
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My best friend and I went to Juvenex for my birthday after I have spent hours researching for spas that were affordable and offered good packages. ”
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like how they hung the huge bamboos around the area to provide more privacy. ”
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do not have tons of money, and I was not expecting to be pampered, but for the price of the services, what I received was fantastic. ”
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tried to find a spa that had a package will full services, and almost no spas I found had good prices for a facial and sauna use, except for Juvenex. ”
- “
googled "jade + sauna + new york" because a friend mentioned it as a great place that was affordable. ”
- “
im going to bring my husband here for a WONDERFUL SUPRISE the menus rocks for the Reasonable prices. ”
- “
Their prices are very reasonable and the overall feeling I get when I visit is like a mini-vacation. ”
- “
Love the atmosphere, friendly staff and good value. ”
|
| wait time |
87.5% positive |
- “
This is a unique place that caters only to women, but let men in after 7 which could be better cause sometimes I would need a massage the morning after a long weekend. ”
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Definitely a great spot if you work long hours and need a little pampering late night. ”
- “
clean and very professional Massage, the best I ve had for a long time. ”
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have been a big fan of Juvenex as long as they have been open, and just had my birthday held there with 18 of my best friends. ”
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My boyfriend and i and 3 other couples enjoyed a relaxing atmosphere at 4:30 in the morning after a long night of partying. ”
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After thinking about it for a minute more, we decided that since we had come for the full experience, and were only going to be able to use the same facilities I get from my local YMCA, that we would leave. ”
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They were flexible about changing my pre-scheduled warm rock therapy massage into the energy balancing therapy massage, and even offered to make it 75 minutes instead of 60, since I had already paid. ”
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It is a great recepie after a long flight (from Moscow). ”
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