Ardor Realty

Recommends

AshleyR1031

Joined 2 years ago

If You Decide to Pay A Broker's Fee, Go with Emil at Ardor!. To be specific, go with Emil Buca! Not all agents are created equal. They are independent with their work ethic and their pricing. Emil went above and beyond to get us into our dream apartment in Hell's Kitchen. He had amazing listings and worked with us even though we some blemishes on our credit and did not exactly meet the income requirements. Above all, he was honest, professional and never left us hanging with an inquiry. I highly recommend using him as your broker.

Doesn't Recommend

GVega510

Joined 3 years ago

This company sucks.. I was interested in renting an apartment for around October 1st. I am a college student and was certain that living in off campus housing was the best choice for me because rent would be cheaper then paying for housing at school. We set up an appointment with Alex to look at apartments, the only times he would get back to us was when we would call him to check and see if he had forgotten about us. He was 25 minutes late for an appointment that we were 25 minutes early for. As a result of poor communication, we were only able to see three apartments out of the five that we were told we would see that day. One of the three was under heavy renovation. We made an appointment to see more apartments the following week and we were never contacted back by Alex again. When we called, he claimed that he was really busy and we were the next client on his list. Once again, we never heard from him. We called Ardor directly and spoke with Steve Love who apologized profusely and reassured us that he would call us back by the end of the day to continue our apartment search. We were told that brokers will essentially only help out clients who they feel will be reliable. We never made it apparent that we wouldn't be reliable, and that is no way to treat a customer. Steven never got back to us that day, and when my friend contacted the office again to talk to someone else, Steven called him back and left a condescending voicemail disapproving of apparent threats that my friend was making. This is a business, and businesses deal with customers. The customer always comes first, and we definitely do not feel this way.

Doesn't Recommend

banker12345

Joined 5 years ago

TERRIBLE EXPERIENCE. I signed a lease for an apartment three weeks prior to the move in date. The night before I was supposed to pick up the keys I was told that the apartment had been rented to someone else and was no longer available. Terrible company, dishonest, unprofessional brokers!!

Avoid at all costs!

Recommends

fishmongr

Joined 5 years ago

honest review. Its so sketchy that the only good reviews listed above are obviously faked by Ardor. Both accounts end in 123, one doesn't have any other reviews, and the other reviewed "Papa Johns" at the same time. No one writes such ecstatic reviews when getting reemed for 15% of a year's rent for showing you an apartment you found on Craigslist. I'm in this situation right now and i'll speak honestly. I've paid the $75 application fee. I swear they said 10% annual fee on the phone but it was %15 on application (but they swear they said 15 on the phone). After the application was filled out they called back to apologize that the owner had made a calculation mistake and the rent was actually about $50 higher (they said they realized how shady it sounded but that it was an honest mistake).

All that being said, honest "mistakes" or not, it wouldn't surprise me either way. All I care about is getting the apartment. NYC realty is a slimy business and Ardor just seams to be your average realty company that has a death grip on the nice apartments in the city. Nothing more, nothing less.

Doesn't Recommend

Laurakey

Joined 5 years ago

AVOID AVOID AVOID. Just AVOID THIS AVOID bait and switch yes bait and switch over and over again every call i have made has been the same AVOID THE LIES

Recommends

katienyc123

Joined 5 years ago

good experience. I had a wonderful experience. I wasted so much time and energy trying to avoid broker fees by searching for apts on my own. I was not prepared to find a great apt. Luckily, my agent handled the whole transaction and made the process so stressfree. It is reassuring to know you made a wise choice. He was very knowledgable of the whole stressful renting procedure. He did not waste my time trying to get me in apts I had zero chance of getting in. I previewed a few great apts I loved. He introduced me to certain neighborhoods I wasnt open to and never dreamed of living. He was very knowledgable of many diverse neighborhoods. He acted like an advisor, not an agent who simply had "access" to apts. He was very straightforward with me and gave me an insight of the current market conditions. I dont regret paying my brokers fee to this knowledgable agent. It was worth it.

Recommends

applesny123

Joined 6 years ago

Great Service- don't rely on the experiences from only ONE broker. Obviously the person before me had a crappy experience with one crappy broker. In my experience they are helpful and will do anything to help a customer out. Also, if she had realized what she was doing, once she signs a client agreement form or whatever it is, she was obligated to pay Ardor the commission for any apartment that the agent showed her if she moved into it within like 3 months or something, whether or not she went through that agent to get the aparment.

Doesn't Recommend

brnidgrlx3

Joined 7 years ago

A complete rip off. Horrible service, broker only contacted me to get his money, however he never returned calls or followed up with us after the apartment viewing when we we had questions about apartment until he found out that we were able to rent it. We called him on numerous occasions to follow up in the apartment as we were on a long waiting list. Obviously he never did this and we were forced to do all the dirty work. Once we rented it he called us once a day threatening us to get his money. Extremely unprofessional broker, after the many times we spoke he still did not remember our names. They are crooks, Do not use.