39 E 30th St, New York, NY | Directions 1001640.745059 -73.983762
Open Seven Days from 11am-8pm
Neighborhoods: Midtown, Midtown South Central
Response to the K22583 Review of July 24,011 – Its so hard to answer to someone, who is not only a liar, but also is very angry individual!!!!!
She writes that she was a long time customer who never liked our services: Well, NO ONE SIGNES UP FOR A SERIES OF TEN FACIALS, IF YOU DON
Do not go here or listen to any of the positive reviews! – I looked to see if there was an option for 0 stars, but unfortunately I had to give one to write this review, but given the choice it would be a big fat nothing for Le Cachet. I had been a customer in the past, and was never satisfied with the facials I got. And for the PRICE, I should have been leaving with baby bottom smooth glowing skin from the heavens. Instead, I always broke out in rashes and acne after the facial for about a week (wait, aren't facials supposed to make your skin BETTER?). Regardless, because of how much they TALK about how great their services are, in a lunatic state of exhaustion with trying to find new places in NYC, I signed up and pre-paid for ten facials. I used one but never went back because I was so unhappy with the results, and discovered they lied to me about their products being all organic. YEAH, RIGHT. I did research on my own, called the companies and researched on the internet, only to discover that the products they sold me/used on me all contained sodium lauryl sulfate and other crap, which is why my face broke out all the time after their facials. That stuff is poison for your skin, and yet they kept insisting to me that 'No, no, your skin will be BEAUTIFUL, all organic all organic'
THIS IS THE KICKER: Get ready for it....So I had to move somewhere else, and remembered that I still had all that money left over from the facials I didn't use, so called to tell them this, and get my money back from the unused services. Apparently the owner (whose last name the lady on the phone didn't know? SHADY) was out of town for a month and a half, and no one could speak to me about giving it back to me. they said only he could refund it, if he would refund it at all (WHAT?). Then the final kick of it, she proceeded to talk to me about God and how he protects their salon, so it didn't matter if I was an unhappy customer and having a bad experience. WOW.
DO NOT GO HERE, I never write posts, this is my first one ever, and I specifically created an account so I could detail how horrible this place is.
K22583 writes that she was a long time customer who never liked our services: Well, NO ONE SIGNES UP FOR A SERIES OF 10 FACIALS, IF YOU DON'T LIKE THE SERVICE !!! Then She writes: always after facials, my face was breaking out?. than later she writes: I only had one facial and I never returned! She doesnt even realizes that she just lied again!
The truth is, that this ANGRY Client had no problem with our Facials, in contrary, after her first facial, she said, that she never had such a great facial, and purchased pack. of ten facials. Until she decided to move to an other State and demanded her money back. Since our policy, is no Refunds, she begen to use inappropriate language, first she said that she is braking out, we invited her to come to our spa, so we can examen what is the problem, only than she admited that she is moving to an other State... , and if we will not refund her money she will write a very bad review about us...as you can see, she kept her word.
LOVED ITTT! – I went here yesterday with my mother. Most amazing mother/daughter day we ever had. It was so relaxing (and she never relaxes). I had a great pedicure or "facial for your feet" which included lots of scrubs and a foot mask. The place was beautiful and very comfortable! My mother got a facial from Sophia. When my mom came out of the room, you could tell right away her face was glowing, and i'm not just talking about her big smile! Anyone who complains about the pain or money of a spa treatment like this should really consider the fantastic results! Her and I will absolutely return again! My feet are soft and smooth and my mom can't stop touching her face in amazement! THANK YOU LE CACHET!!!!
Thank you for coming to Le Cachet Day Spa, and thank you for taking your time to write this heart warming review!! You know we work very hard for many years now, not only for the money we earn, but mostly because we love it and the biggest trill and payout for us, when we succeed to full fill our clients expectations. Thank you again and looking forward to see you and your mom, at Le Cachet Skin Care and Laser Center.
BEST ACNE FACIALS – I have suffered from moderate to severe acne for a few years already, which was very embarrassing to me. I tried every acne cleansers and have been to over a dozen different types of day spas and acne laser spas to get rid of my acne. I even tried blue light which I have to admit had calmed my acne down a bit, but I continue to get many pop ups of pimples and afterwards I am left with dark marks.
I tried Le Cachet and at first I was a bit hesitant because the prices are really expensive, but the work that they have done to my face was amazing. I had two deep acne facials, and one microderm/sea algae facial and I have not had one pimple since, and my acne marks have also diminish, my face looks flawless. I am so happy with this place and i do not regret it one bit. They also recommended some facial washes and spot treatments which helped my face out.
The only con that I have about this place is that it is really expensive. Especially the fact that I have been there about three times already and my brother, father and now my mother are also going weekly for different kinds of treatments, I am disappointed that we didn't get a good discount since we are giving them so much business.
Bottom line, if your face is very important to you and have been suffering from acne, and have tried everything else, then give this place a shot, spend the money but you will be happy with the results.
Thank you for allowing us to help you and achieving great results for you. As you already know at Le Cachet Skin Care NYC, we specialize in troubled skin facials and acne treatments, using no chemicals. As far as the prices? .we understand your concerns, we try to keep the prices down as much as possible , we did not raised our prices for the last 8 years, even though the prices on our products, increased many times .You seen the quality of the organic skin care products we use. But we rather use high quality products and achieving great results, than using less expensive, chip skin care products and having no results. I am inviting you to come back to Le Cachet Skin Care NYC, w/your brother he needs more treatments, I will make sure you will receive some great discounts.
The Best Facials and skin treatments by a longshot – When your in the fashion industry as I am (I'm a fashion model) your complexion is of utmost importance to be as close to perfect as possible. But living in stressful nyc where you are rushing from one place to the next and barely getting enough sleep can do a number on one's complexion. And that it did on mine. Since I'm an advocate for holistic healthcare naturally I sought out a spa that could cater to my skin without using chemically laden envasive products. And thats when I discovered Le Cachet Spa. Julia, my esthetician was very gracious to me and took time to explain what she felt was necessary to put a stop to the deep acne that had developed on my face- deep pore cleansing facial with enzyme peel done once week every week for a period time til my skin got under control. I wasn't sure my finances could afford a weekly treatment protocol but she spoke with the owner and worked out an agreement to make the treatments affordable for my budget because they wanted to be sure I would get the top results possible that one facial alone wouldnt have delivered in the long run. Its been nearly two years since that first visit and my skin looks and feels amazing! Prior to my first facial- my modeling agencies were commenting on my complexion and not wanting to push me forward because of it- but since my treatments at Le Cachet - I have heard nothing but positive remarks on my complexion and friends are asking where I go and what I do to keep my complexion in tip top shape. I of course tell them its all thanks to Julia's hard work and diligence with her thorough facials (extracting deep seated acne infections along with masques). Once my acne got under control I began undergoing Laser treatments from another practioner- Larissa for the scarring from past lesions and to lessen oil production. I also have done several deep seaweed peel treatments and microdermabrasion to remove the dead layers of skin. Its done wonders to my complexion. In addition to facials I also began getting brazilian bikini waxings every 3 weeks from Sophia and was amazed how minimal the pain was in comparison to the asian salons that I used to go to get waxing. Sophia is so thorough and makes you at ease very quckily.
Bottom line- is the extra financial investment you will pay off in the long run because you wont be buying unnecessary products and bad services elsewhere and your skin will be glowing if you put in the effort to care for it as directed by the staff between treatements.
Manger was a MONSTER! – I called to make an facial appointment for the weekend. Never been to this place before and believe that first impression is the last impression.I asked for a seasoned esthetician because i wanted to be committed and get a facial there every three weeks. But this lady changed my mind. I WILL NEVER GO TO "LE CACHET". The lady on the phone had a heavy latina accent and claimed she was the manager. She gave me the biggest attitude and said i might as well don't come because they don't do that here! She did not give me her name and HUNG UP THE PHONE IN MY FACE! I called her back and was like you don't need to be nasty. I don't believe she was the manager if she was then she is stupid when it comes to customer service! She needs to get over herself. Clients are the money maker not her!
Dear Dissapointed Client
Thank you for taking your time to Write a review about us.
We are sincerely sorry, that you had such an afoul experience, even tough you never visited us, nor had services by us. However, we are even more regretful, that you didn?t had the chance to experience our wonderful services as thousands of client has for the past 10 years.
PLEASE NOTE: Customer care, is one of our most important priorities.
We are inviting you to please come, and have one of the best Skin Care treatments you ever had.
I will make sure personally, that you will be treated like a Princess. After receiving services by Le Cachet Day Spa, you can write a review if you wish, of your real experience with us, at least you can say, you were at Le Cachet Skin Care Spa, so now you are writing based on your experience.
Thank you again and please call us to make an appointment at your convenience.
Looking Forwatd to seeing you at Le Cachet Skin Care Spa.
Laszlo, Spa Director
Wonderful Day Spa Pampering – In New York city there are so many different spas offering all kind of discounts, you don’t really know which one to go. My boyfriend and I, we chose Le Cachet Day Spa in Midtown Manhattan, since they offer all organic skin care and spa products. I loved my facial, my boyfriend had his first facial, he looked amazing, his skin improved beyond belief, the aesthetician knew how to make him comfortable, since he was hesitating to have a facial. (Macho-macho) We also enjoyed or couples massage at Le Cachet Day Spa. The candles and the romantic music in our massage room really made a huge difference. After our massage, we were given a private room where we had a wonderful glass of wine, chocolate and our privacy in our sexy white spa robes. The staff was professional, made us feel like celebrities. We are definitely going back, and highly recommend it to anyone who don’t want to spend to much money and still enjoy a superb spa pampering in my neighborhood, 10016 nyc, Yes, I also had the best bikini waxing with Mila.
VeryGood results, Laser Hair Removal for African American – I am an African American women, who was always told, that since our skin color we cannot have a successful laser hair removal. I also seen some news report where African American clients have been scarred by lasers during hair removal, and that kept me a way from doing it.
I am so glad that I found Le Cachet Laser Hair removal center, I knew that in order to perform Laser hair removal for our skin it has to be laser specially designed for black skin. It is my last treatment and I have no hair nor any scaring. As a young women I had a problem with facial hair which contributed to my acne problem. At Le Cachet I felt from the very beginning that I am in good hands, I had a strong impression, that they knew what they are doing, they made me feel comfortable and secure.
I had 5 treatments and I am pleased to see such a wonderful result. My laser hair removal being done by Larisa who is using a special YAG laser for black skin.
I already recommended Le Cachet Laser Hair removal to my girlfriend.
I also like the fact that the place is spotless clean, the staff is professional, I found them very ethical since they told me from the very beginning that I will need at least 6 treatments. In many other places they tell you, that most is 3 treatments you will need, don’t believe in that , they just want you to start.
I also very much recommend Le Cachet Laser Center
Thank you for your kind words, I am glad that we were able to help you. If you have any questions, please feel free to contact us, we are here to serve you.
Surprised Couples Massage – Le Cachet,…. Le Cachet.. you guys are great…..my girlfriend asked me to go with her to help her to negotiate a business deal…when we got to the place it was Le Cachet Day Spa, and the business deal was a wonderful relaxing couples massage in a private room with aroma candles.
The room was a bit small, but the atmosphere, the romantic music, the aroma oils, candles on the entire wall, and the massage was superb. I thought my girlfriend actually going to be kind of jealous since my massage therapist was a really pretty, tall , blond young lady. After the massage, we were escorted to a private candle room where we had a glass of fine wine and where we concluded our business deal.
The staff of Le Cachet was professional, pleasant and courteous; I am looking forward to have an other surprise couple’s massage at Le Cachet Day Spa any time.
Cheaters – I schedule an appointment for half an hour, I requested to take a shower before the cession, they charged me for an hour deep tissue massage, when I argued about it they said that I should have stoped the masseuse after 30 mins. He was telling me to keep an eye on the clock while I'm getting a massage.?! Go somewhere else, there are much better and classy spas in New York City.
Mr.Ziqual Mohamed, (since you using our name we can use yours to) You called and requested a massage w/out mentioning time. In the massage room , you did not requested a half hour massage,We all know the difference between one hour and half a hour, even if not minute per minute, if you wanted only a half hour massage you could of get up anytime before the 1 hour ended, AND NOT receiving a one our massage.
You tried to pay only for a half hour massage, you argued that you received only a half hour, when I showed you the time (Excluding the shower) you changed your story,you said that you only wanted a 1/2 hour massage.
The truth is, that you thought, that if you did not specified the time, you will receive a 1 hour massage ,and than you claim, you only wanted a 1/2 hour, you will not pay for 1 hour massage. All do respect , if anyone is a cheater its you Mr.Mohamed.You received a one hour service and tried to pay for only a half hour .
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