“The food is terrific, the atmosphere is great but the service from the busboy was better than from our waiter.”
“Food was great, dessert was great, service was great!”
“The food is wonderful and fresh, the drinks are fruity and delicious, and the service is so pleasant.”
“Did I mention the food is more just good”
“this little cuban restaurant has a lot of good variety of dishes to choose from.”
“what a great place.”
“go back and recommend this place without hesitation.”
“As a new yorker i go out a lot and like havana there aren't many places to eat great food, have a great service, listen to wonderful music and have the best mojitos ever!”
“The food was inexpensive, tasted great and the plate sizes made them all good for sharing, the service was great (they even served the birthday cake), and the patio outside makes you feel like you are far away from the city.”
“people who write a reiew problably dont know about cuban food food is grate may be some body that i know was woorking in that restaurant because he left his writing bad things about the place but for sure Im a customer for long time and the food and driks”
Worst Service in History of Restaurants!.
I want to give this place NO Stars, but the system requires at least one. I went with a group of friends to this place and we've been long time patrons, not regulars but occasionally for celebrations. We go especially for birthdays, and it was for a friend's birthday this time as well. It was the birthday boys first time there but it ended being the worst experience. We made a reservation for a group of 5. We arrived on time and was told that our table should be ready in a few minutes, that they were waiting for a group to leave soon. That was fine. Then came 2 other groups who clearly did not have reservations and were seated before us. The host's reply was that they were groups of 4's and we are getting a table for 5. So we waited some more. Half hour later, they finally seated us...at a cramped corner cleary for 4 people to sit!!! If we had to wait for this, then why didn't we get seated before the other group? The host clearly seeing that we were outraged, tried to appease us by giving us free desert wine while we waited for a better table. Finally seated at a proper table that fit us, we decided to not let that get to us and move on. At the end of the meal, the waiter comes over to give us the check and as we're getting ready to leave comes back to demand more tip. We definitely gave enough tip, especially for how we were treated in the beginning. We were practically getting over how the night started, but he had to go and ruin it all over again. This is so unprofessional and a disgrace. This once beloved place that we enjoyed our meals at and shared laughter at is now a place we all agree to boycott! And all our friends will be telling their friends.
The service is not the same as before. Maybe it was because we were Asians and the other two groups who came in after us were hispanic and they got the royal treatment and we didn't. If this isn't true, they sure made us feel that way. Don't go to Havana Alma de Cuba. Plenty of other better restaurants around town. Ones that actually respect and appreciate all patrons.
Worst Valentine's Day Dinner!. Went for a Valentines Day dinner and expected a normal menu as provided by their website. However, upon entering the only option given was a $60 per person Valentines Day menu consisting of a few bland meals. The food was not to par with the cost. There were three appetizers available and just four or five entrees. The desert consisted of a choice of two dishes. The service was mediocre. The $60 course also included a choice of drinks of either a sangria, mojito, or a bottle of wine. We elected to try the sangria. I must say that the sangria was well made, and that was all that was well made. The food was average and was no in way worth the outrageous and unpredicted cost. Had the restaurant warned their guests of their specific Valentines Day menu I would not have went there. This is not my first time attending Valentines day dinners, but it is certainly my last time at the Havana Alma de Cuba. Furthermore, for the same $120.00 + tax + tip meal you can easily find yourself at a much better restaurant and certainly with better food.
Fun Restaurant - Great Music.
Fun and cozy restaurant. Since it was our first time in New York, and being aware of the limited space in most places, I made reservations. Even though we were seated in the comforatable private area, we asked to be seated in the front of the restaurant where the live music could be appreciated. The wait staff was very friendly and accomodating. The staff was overall very attentive; the manager was very nice and realizing that we were first time visitors in the city, recommended a few other places to visit. So nice of him! The musicians were nothing less than awesome! Just the type of live music we were looking for! Performed so skillfully ..... We enjoyed visiting with the manager and the musicians. We had so much fun!
Great food and drinks; we liked the pomagranate in the cebiche; the "pollo camaguey" was delicious, and the dessert (chocolate cake with coconut ice cream) was to die for.... we were also served a cocktail with a banana flavor to it that was just amazing. Dinner for two was about $125. What a fun way to spend our first night in New York! I definitely recommend it. Havana staff: Keep up the good work and customer service level!! Truly enjoyed it!
Are you kidding?. Are you kidding? After I paid the bill, by the way over $100.00, we were asked to leave as they needed the table. My dinner was not even two hours long, they hovered over us to clean away and wipe the last grains from our lips before we swallowed our food. By the way, there were two other empty tables, but they needed our little two person table. So, I highly recommend you don't go here as they are rude, overcharging for drinks so be careful, check the bill if you do. And if you do go, remember eat fast because you will get thrown out! After you pay the bill!
Cuban food with style and fun.
Great garden, good for a party! The guy preparing cigar, good food preparation! It's definitely a coming back!
Not really happy with the service, but overall great!
Go for it!. I didn't really get a chance to be too daring with the menu, as I didn't understand some of the names. I must admit, I played it safe and enjoyed not rolling the dice!
This place is amazing! The restaurant is really nice and romantic, and the food is delicious!!!!
I would definitively recommand this restaurant.
EXCELLENT FOOD BUT MANAGMENT THINK IS A FASTFOOD RESTAURANT. Very small very intimated.Nice place only bad thing THIS PEOPLE THINK THEY ARE THE ONLY RESTAURANT IN TOWN NEED TO CHECK the reality and realized the way this economic is.Great food,BAD HOST.I asked to change my table cause I didnt want to seat next to the bathroom.She got an ATTITUD with me.SMALL TINY TABLES my husband 6"2 was very incomfortable seating.This people rush you to get out from the restaurant .Thats what happen with some couple seating next to us.The manager came in approched this people and told them if they are done cause they need the table for another couple.I told my husband great food but someone else will get my money very RUDE all overall.The waiter was standing next to almost evryone .Cause I soon they see you stop eating they come and pick up your plate.I told the waiter IM not done this is not a fastfood restaurant.very slow service and when your food come they want to rush you to get you out this was on friday nite.
what am i doing. i am just looking around
Loved it. Visited Havana Alma de Cuba, last night and had an amazing time. Cuban food is not as renown as its music but last night it was its equal.
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