| ambiance |
92.27999687194824% positive |
- “
recommend this place to everyone, it can be romantic and fun! ”
- “
would recommend this place to anyone who is looking for delicious Cuban food with an authentic taste and cozy atmosphere. ”
- “
The service was excellent, the food was fresh and delicious, and the atmosphere (especially in the back section) was great. ”
- “
They have a nice relaxed and laid back atmosphere. ”
- “
The ambiance was lack-luster, the host was rude and the service was rushed and unaccommodating. ”
- “
The first time I went to Havana was a night out with my honey and the food and atmosphere was great. ”
- “
the Lechon), superb Sangria and beautiful yet relaxed tropical atmosphere ”
- “
It looked like a cozy date place too! ”
- “
Matre'D was warm, friendly (& cute,) Waiter Ivan, was fun & entertaining, happy guy. ”
- “
little too "cozy" for large groups but absolutely lovely for a nice Cuban meal. ”
- “
Not only was the food great, but the atmosphere and service was great. ”
- “
Romantic atmosphere. ”
- “
recommend it highly, if you enjoy cozy atmospheres, and good service. ”
- “
The servers were not only friendly, but got the crowd into the fun of a latin atmosphere. ”
- “
The restaurant is really nice and romantic, and the food is delicious! ”
- “
The setting is very romantic and if you ever been to the caribbean, then this place would remind you of it. ”
- “
Great food and atmosphere, service can be better! ”
- “
enjoy the most beautiful Cuban night , romantic music, nice food and excellent service. ”
- “
The food is terrific, the atmosphere is great but the service from the busboy was better than from our waiter. ”
- “
The ambience is great. ”
- “
The ambience was okay and the live band was nice, but it didn't make up for the mediocre food quality. ”
- “
We can't wait to come back to this place, excellent ambiance and service, go and see it for yourself! ”
- “
Excellent food, atmosphere, and service! ”
- “
Luckily, the food and drink was very good because the ambiance and service totally sucked! ”
- “
love this place the food and the service is great i feel very comfortable every time i come here ”
- “
Great food and atmosphere ”
- “
The atmosphere was cozy and warm and allowed us to unwind for the evening. ”
- “
few moments later we were seated in a beautiful back room, which was perfect to bring a date, very romantic. ”
- “
The place itself is very romantic. ”
- “
They say be carefull of the reviews on here because they may be from people who have a vested interest in the restaurant that is being reviewed but let me assure you that I'am not a friend or relative of the owner and I have not invested any money in this ”
- “
Lastly, the location is awesome, christopher st. ”
- “
great ambiance, wonderful service, excellent food and the price was right. ”
- “
all the waiters and bartender very friendly oh and by the way the mango mojitos, breathtaken, so if you looking for something romantic, great service, this is The Place ”
- “
So my partner & I went out and were trying to find a good restaurant (latin food) we crossed path with havana, well food was great but the service even better, the GM Giovanny, since the moment we steped in till we left, this guy is amazing, first of all ”
|
| dessert |
78.85000228881836% positive |
- “
Food was so good and the coffee caramel flan dessert was delicious. ”
- “
Staff bent over backwards to apologize, Gave our party of 6 two chorizo apps (huge portions) 2 pitchers of excellent Sangria & assorted cake platter, gratis. ”
- “
Food was great, dessert was great, service was great! ”
- “
even tho some of the reviews said the desserts were bad, tres leches is a must to try, the equivalent of their sangria. ”
- “
The empanadas are outstanding, the ropa vieja is AMAZING, and you must must must have desert. ”
- “
The food was inexpensive, tasted great and the plate sizes made them all good for sharing, the service was great (they even served the birthday cake), and the patio outside makes you feel like you are far away from the city. ”
- “
The tres leches's sponge cake tasted dry and stale. ”
- “
For dessert: Go for Bombon Cubano it's delicious. ”
- “
love chuletas de puerco, ropa vieja and for dessert Tres leches. ”
- “
The food was unbelievably delicious, from the appetizers all the way to the desserts. ”
- “
Excellent main course, horrible desserts ”
- “
The desserts were NOT good but that was okay since the entrees and appetizers were excellent. ”
- “
The manager offered us a pitcher of Sangria and to the birthday girl the best dessert in the house Tres Leches with a sparkling candle and having all the staff singing and wishing her happy birthday was amazing. ”
|
| drinks |
93.33000183105469% positive |
- “
But when it was time to choose a wine, we asked for some suggestions but the waiter advised he does not like any wines from the list. ”
- “
What we chose was a decent wine for good value, so we were pleased, despite. ”
- “
the drinks were really good as well - I highly recommend the mojito pitcher. ”
- “
The service was the best though, our waitor was awesome at knowing when anyone needed a refill on their drink. ”
- “
The food is wonderful and fresh, the drinks are fruity and delicious, and the service is so pleasant. ”
- “
Service and drinks are superb, so if you're looking for an excellent restaurant, this is the place. ”
- “
great staff, hilarious to have a wine expert on staff -- he helps make the place, though. ”
- “
Our waiter was excellent and really quick with the drink and food order. ”
- “
The drinks are nice ”
- “
Hospitality, service, drinks and food were fabulous. ”
- “
Also some rocket scientist there had the bright idea of REMOVING the bar stools so you can no longer sit town, chat with Luis and enjoy pichers or glasses of drinks and listen to the live music. ”
- “
Luckily, the food and drink was very good because the ambiance and service totally sucked! ”
- “
The food was good, but the drinks and service were exellent! ”
- “
We didnt drink them and ordered a pitcher of Sangria which was really good. ”
- “
Food was so good and the coffee caramel flan dessert was delicious. ”
|
| food quality |
91.77000045776367% positive |
- “
Our waiter was very polite and with patience explained which were the best dishes of the menu. ”
- “
Overall the meal was superb. ”
- “
Excellent food, atmosphere, and service! ”
- “
It is a great place to relax and have good meal. ”
- “
The food was excellent. ”
- “
They say be carefull of the reviews on here because they may be from people who have a vested interest in the restaurant that is being reviewed but let me assure you that I'am not a friend or relative of the owner and I have not invested any money in this ”
- “
We stated that we wanted to order appetizers throughout the course of the meal and take our time, but we weren't given the chance. ”
- “
The service was excellent, the food was fresh and delicious, and the atmosphere (especially in the back section) was great. ”
- “
The food was good but the service we got was unprofessional and rude. ”
- “
order the "Ropa Vieja" for dinner with yellow rice and red beans which was good although the serving was a little ”
- “
This place is great - the service is awesome, the food is wonderful and the portions are huge. ”
- “
The food was good but the unacceptable service spoiled whatever positive memories I have of the place. ”
- “
]. Notable mentions must include the delicious seafood paella and savory sangrias; the exemplary service of both Renee and Giovanni - they make you feel like you have known them all your life and the authentic murals and live band. ”
- “
The service was friendly and professional and the food was good! ”
- “
The ambience was okay and the live band was nice, but it didn't make up for the mediocre food quality. ”
- “
The food is terrific, the atmosphere is great but the service from the busboy was better than from our waiter. ”
- “
They married in Cuba and we felt such a great vibe with the food and service before that we returned with the family. ”
- “
Did I mention the food is more just good ”
- “
The food is wonderful, the staff is friendly, and the sangria is definitely worth the cross country trip. ”
- “
Drinks were delicious, too - a large variety of mojitos, and not watered down at all! ”
- “
The food was very good and the portions and prices were reasonable. ”
- “
The food was good nothing extraordinary but I eat this type of food all the time because I am Hispanic. ”
- “
Staff and food are both excellent. ”
- “
The food was magnificent. ”
- “
this little cuban restaurant has a lot of good variety of dishes to choose from. ”
- “
The restaurant is really nice and romantic, and the food is delicious! ”
- “
The BEST latin food in Manhattan! ”
- “
There is not much I can say about the food except that it was some heart fullfilling tummy satisfying food. ”
- “
Everything was absolutely outstanding: the service, the food, the atmoshphere. ”
- “
Also, the white sangria is very tasty. ”
- “
ate here a few days ago with the expectation of authentic and tasty Cuban food. ”
- “
So my partner & I went out and were trying to find a good restaurant (latin food) we crossed path with havana, well food was great but the service even better, the GM Giovanny, since the moment we steped in till we left, this guy is amazing, first of all ”
- “
Great food and atmosphere ”
- “
The food is inexpensive, good portions, Amazing staff. ”
- “
Warm staff, well-seasoned Cuban dishes (I had the arroz con pollo and beef empanadas). ”
- “
"la floridita" and the pollo manigua were delicious. ”
- “
The food was absolutely amazing here. ”
- “
The food was so flavorful and the waiter was so helpful at helping us figure out what we wanted on the menu. ”
- “
The food was good, but the drinks and service were exellent! ”
- “
Food was incredible, service was decent and the sangria was delicious (best I've had yet). ”
- “
The food was very good and the good point is they didn't rush to give us the check after we were done. ”
- “
its was amazing the food exelent but the service even better nice waitress she knows what she sale and the platter appetizer were just delicios, combination perfect for more than 4 people., the mojito pichers oww they said the saangira is good but the mo ”
- “
The food was great. ”
- “
Well, at least the chicken was good. ”
- “
Hospitality, service, drinks and food were fabulous. ”
- “
nice place, good food & very good service ”
- “
would recommend the steak which was a decent size portion for the price (around 17-20 bucks). ”
- “
Best Cuban pork chops ever tasted! ”
- “
Luckily, the food and drink was very good because the ambiance and service totally sucked! ”
- “
Mind you, not only were we not finished eating our own meal, but he (the husband) was going to order food as well. ”
- “
For dessert: Go for Bombon Cubano it's delicious. ”
- “
Regardless if you love latin food or not! ”
- “
The food is delicious and the service is great. ”
- “
Great food, great service. ”
- “
Everyone enjoyed the food and mojitoes. ”
- “
Not only was the food great, but the atmosphere and service was great. ”
- “
To conclude to is a very classy place with delicious food. ”
- “
The typical side dishes that are sometimes easy to ignore at some restaurants were also delicious. ”
- “
The joy on my parents face when they had their favorite dishes. ”
- “
was for new year's day this is the best place to celebrate , nice food nice music ”
- “
Absolutely authentic Cuban food - and the portions were very large - I couldn't finish my meal! ”
- “
The restaurant is really nice, and the food is delicious! ”
- “
wanted to have a small quiet dinner and decided to come here and enjoyed the food every much. ”
- “
Excellent food! ”
- “
The food was amazing (their paella, chuleta, empanadas, mojitos! ”
- “
had the Bistec de Palomilla with Onions and a side of their delicious rice and black bean soup. ”
- “
While waiting for our fourth to arrive we decided to order a few starters (after all it is listed as a tapas restaurant) and were told by the waiter that we could not order a few dishes at a time, but rather had to order all our food at once. ”
- “
Great food,BAD HOST. ”
- “
Really fantastic find - the service is great on every level, food is great - much variety & many choices on menu. ”
- “
The food is wonderful and fresh, the drinks are fruity and delicious, and the service is so pleasant. ”
- “
The food here is really good. ”
- “
The food at Havana Alma de Cuba was not as good as everyone raved about. ”
- “
:) The food wasn't overpriced, but the restaurant was small. ”
- “
These are my favorite dishes. ”
- “
The food is great. ”
- “
This restaurant serves a very good quality of food at a very good price. ”
- “
it came with casava which was very well cooked and the yellow rice and beans sides were very tasty. ”
- “
The fries are great and taste great. ”
- “
Good food, good times, will be back. ”
- “
enjoy the most beautiful Cuban night , romantic music, nice food and excellent service. ”
- “
The croquetas were tasty and the calamari was acceptable but not exciting. ”
- “
great ambiance, wonderful service, excellent food and the price was right. ”
- “
The hostess was great, and the servers were really nice in terms of pulling out my chair for me, answering our questions about the menu, and our food arrived very quickly. ”
- “
Not the best Cuban food in NYC ”
- “
Our meal started out good with the live entertainment (2 talented guys in a corner) and some delicious croquettes de pollo and great maduros. ”
- “
The food was inexpensive, tasted great and the plate sizes made them all good for sharing, the service was great (they even served the birthday cake), and the patio outside makes you feel like you are far away from the city. ”
- “
The meats were so full of flavor as if they had been marinating all day. ”
- “
The steak itself was prepared well, but the Chimichurri sauce was the worst I've ever had, it was practically plain vinegar. ”
- “
The first time I went to Havana was a night out with my honey and the food and atmosphere was great. ”
- “
have been to Havana Cuba on at least 3 other occasions where I not only enjoyed the food but recommended the place to friends and family when they were in search of good spanish food. ”
- “
The food was just average, nothing great & Overpriced. ”
- “
had chunks of fried pork a dish that is virtually impossible to screw-up (they did) The services is good but you get the feeling that they are trying to run you out of the place. ”
- “
At $17-$25/entree, far better authentic Cuban cuisine can be found in the city. ”
- “
As a new yorker i go out a lot and like havana there aren't many places to eat great food, have a great service, listen to wonderful music and have the best mojitos ever! ”
- “
It's a good place to eat with friends in new york city when you want to get food. ”
- “
The waiter had all types of suggestions for us and the food was incredible. ”
- “
The service, the food and mojitos were the best that i ever had. ”
- “
Their empanadas are also tasty. ”
- “
However, the food is absolutely tasteless. ”
- “
little too "cozy" for large groups but absolutely lovely for a nice Cuban meal. ”
- “
love this place the food and the service is great i feel very comfortable every time i come here ”
- “
The food was absolutely horrible. ”
- “
Our waiter was excellent and really quick with the drink and food order. ”
- “
The food was unbelievably delicious, from the appetizers all the way to the desserts. ”
- “
Awesome food! ”
- “
The food is awesome, which is of course most important. ”
- “
would recommend this place to anyone who is looking for delicious Cuban food with an authentic taste and cozy atmosphere. ”
- “
As usual, the food was fantastic. ”
- “
The food was very tasty. ”
- “
overall I give it an A+ and would recommend it to anyone up for some good cuban food. ”
- “
very slow service and when your food come they want to rush you to get you out this was on friday nite. ”
- “
Delicious food, great mojitos, and great service ”
- “
will definitely come back to this place - best Cuban food I have had in NY yet! ”
- “
The food is excellent, and the menu is very simple. ”
- “
We enjoyed dinner very much, and we accompanied meal with Sangria, and it was really cool. ”
- “
Worth the wait if you really want good Cuban food. ”
- “
My friend had the seafood paella, which the flavor of the rice wasnt quite good and had vey little seafood in it. ”
- “
Our food was delicious, our bill was reasonably priced! ”
- “
Food was so good and the coffee caramel flan dessert was delicious. ”
- “
Wash it all down with their delicious red sangria! ”
- “
Great service, great food, and a great time! ”
- “
The pork fufu was delicious, as was the corn & the seafood salad, that was the best salad ever. ”
- “
It was a skirt steak simmered in onions, peppers and some sauce, but I dont really like my meat smothered in sauces; it was still good though. ”
- “
The food was better than i had expected because i dont really like spanish food. ”
- “
Great food and atmosphere, service can be better! ”
- “
people who write a reiew problably dont know about cuban food food is grate may be some body that i know was woorking in that restaurant because he left his writing bad things about the place but for sure Im a customer for long time and the food and driks ”
- “
told my husband great food but someone else will get my money very RUDE all overall. ”
|
| menu variety |
100.0% positive |
- “
The food is excellent, and the menu is very simple. ”
- “
The music set the mood just right and the staff was very friendly and helpful with the menu we all agreed it was a great evening. ”
- “
We did the special pre-fix menu and everyone of my party was happy. ”
- “
Our waiter was very polite and with patience explained which were the best dishes of the menu. ”
- “
Drinks were delicious, too - a large variety of mojitos, and not watered down at all! ”
- “
Our server was quite knowledgeable of the menu and the service was prompt. ”
- “
It was a blast, frist of all the accommodation was great, I decided to go for the pre fix menu and was the best way to go. ”
- “
this little cuban restaurant has a lot of good variety of dishes to choose from. ”
- “
Really fantastic find - the service is great on every level, food is great - much variety & many choices on menu. ”
- “
The food was so flavorful and the waiter was so helpful at helping us figure out what we wanted on the menu. ”
- “
The hostess was great, and the servers were really nice in terms of pulling out my chair for me, answering our questions about the menu, and our food arrived very quickly. ”
|
| overall |
95.1099967956543% positive |
- “
what a great place. ”
- “
What a great place - went there last night for dinner. ”
- “
The food was good but the unacceptable service spoiled whatever positive memories I have of the place. ”
- “
had chunks of fried pork a dish that is virtually impossible to screw-up (they did) The services is good but you get the feeling that they are trying to run you out of the place. ”
- “
great restaurant ”
- “
This place is hands down the best latin restaurant I've found in Manhattan. ”
- “
The place was just down right a great place to be on a nice cool evening. ”
- “
Starting with the service, the rose petals, sangria, and music; This place is a great place to throw a party. ”
- “
its was amazing the food exelent but the service even better nice waitress she knows what she sale and the platter appetizer were just delicios, combination perfect for more than 4 people., the mojito pichers oww they said the saangira is good but the mo ”
- “
They say be carefull of the reviews on here because they may be from people who have a vested interest in the restaurant that is being reviewed but let me assure you that I'am not a friend or relative of the owner and I have not invested any money in this ”
- “
strongly recommend this place as the best place to have a good time. ”
- “
So my partner & I went out and were trying to find a good restaurant (latin food) we crossed path with havana, well food was great but the service even better, the GM Giovanny, since the moment we steped in till we left, this guy is amazing, first of all ”
- “
Judging from my experience and the other reviews as well, if you want good service you should avoid this place at all costs! ”
- “
great staff, hilarious to have a wine expert on staff -- he helps make the place, though. ”
- “
What a great restaurant! ”
- “
Coool Restaurant I Went with my girlfriend for a night out, and some friends suggested me a very nice Cuban restaurant in NYC. ”
- “
nice place, good food & very good service ”
- “
It is a great place to relax and have good meal. ”
- “
nice place. ”
- “
was for new year's day this is the best place to celebrate , nice food nice music ”
- “
It's a good place to eat with friends in new york city when you want to get food. ”
- “
and the best service that I ever had in NY I really come back to this place ”
- “
This is a great place to go on a cold Sunday evening. ”
|
| return potential |
100.0% positive |
- “
definitly got to come back with my family, especially my father would love this place. ”
- “
Good food, good times, will be back. ”
- “
will definitely come back to this place - best Cuban food I have had in NY yet! ”
- “
We can't wait to come back to this place, excellent ambiance and service, go and see it for yourself! ”
- “
go back and recommend this place without hesitation. ”
- “
recommend this place to everybody and i'll be back soon. ”
- “
The costumer service was out standing, and the manager, Giovanny, a great host, we definately well come back for more parties, and I recommend you to try it! ”
- “
Gioanny made us feel like we were around family and good friends, Not only I will come back, but I would highly recommend to my friends, since the moment you walk in 'till the time you leave is like you are in another part of the planet, I remember having ”
- “
and the best service that I ever had in NY I really come back to this place ”
- “
would not go back again or recommend this place, there are much better Tapas in the area. ”
|
| service |
90.03999710083008% positive |
- “
all the waiters and bartender very friendly oh and by the way the mango mojitos, breathtaken, so if you looking for something romantic, great service, this is The Place ”
- “
Warm staff, well-seasoned Cuban dishes (I had the arroz con pollo and beef empanadas). ”
- “
This place is great - the service is awesome, the food is wonderful and the portions are huge. ”
- “
really enjoyed the service. ”
- “
Service was very attentive. ”
- “
The food was inexpensive, tasted great and the plate sizes made them all good for sharing, the service was great (they even served the birthday cake), and the patio outside makes you feel like you are far away from the city. ”
- “
nice place, good food & very good service ”
- “
Giovanny and his staff (our main server Renee, bartender Louis and all the other servers) were very attentive and extremely accommodating. ”
- “
Fun and friendly staff. ”
- “
The wait staff was wonderful. ”
- “
The service is very fast. ”
- “
So my partner & I went out and were trying to find a good restaurant (latin food) we crossed path with havana, well food was great but the service even better, the GM Giovanny, since the moment we steped in till we left, this guy is amazing, first of all ”
- “
The manager offered us a pitcher of Sangria and to the birthday girl the best dessert in the house Tres Leches with a sparkling candle and having all the staff singing and wishing her happy birthday was amazing. ”
- “
first this girl at the door she wasn't nice with us at all and she look's at us like wear and then the server didn't tell us the special's I mean my night was, i don't even want to tell you, guys just be profecional at least try that's all. ”
- “
Great food, great service. ”
- “
Hostess as well as servers were very friendly and inviting. ”
- “
The food was so flavorful and the waiter was so helpful at helping us figure out what we wanted on the menu. ”
- “
Food was incredible, service was decent and the sangria was delicious (best I've had yet). ”
- “
We can't wait to come back to this place, excellent ambiance and service, go and see it for yourself! ”
- “
GM friendly and his staff. ”
- “
Our waiter was very polite and with patience explained which were the best dishes of the menu. ”
- “
Excellent food, atmosphere, and service! ”
- “
The servers were not only friendly, but got the crowd into the fun of a latin atmosphere. ”
- “
it was great Jubani and his staff were amazing! ”
- “
great ambiance, wonderful service, excellent food and the price was right. ”
- “
very slow service and when your food come they want to rush you to get you out this was on friday nite. ”
- “
The food is wonderful and fresh, the drinks are fruity and delicious, and the service is so pleasant. ”
- “
From the moment our hungry and rambuncious LARGE party entered and departed, all of us left very full and satisfied, and he and the attentive and thoughtful staff attended to all our questions and needs. ”
- “
Waiter was awesome and super friendly. ”
- “
Starting with the service, the rose petals, sangria, and music; This place is a great place to throw a party. ”
- “
Our waiter was excellent and really quick with the drink and food order. ”
- “
The waitstaff is friendly and accommodating (in New York, imagine that!) ”
- “
its was amazing the food exelent but the service even better nice waitress she knows what she sale and the platter appetizer were just delicios, combination perfect for more than 4 people., the mojito pichers oww they said the saangira is good but the mo ”
- “
The food was good, but the drinks and service were exellent! ”
- “
The waiter had all types of suggestions for us and the food was incredible. ”
- “
The food is inexpensive, good portions, Amazing staff. ”
- “
The service, the food and mojitos were the best that i ever had. ”
- “
Giovanny and his amazing staffs impeccable service from the start to finish made my boyfriends big 40 an unforgettable experience. ”
- “
As a new yorker i go out a lot and like havana there aren't many places to eat great food, have a great service, listen to wonderful music and have the best mojitos ever! ”
- “
Hospitality, service, drinks and food were fabulous. ”
- “
Service was decent but our waiter was funny and entertaining. ”
- “
They married in Cuba and we felt such a great vibe with the food and service before that we returned with the family. ”
- “
enjoy the most beautiful Cuban night , romantic music, nice food and excellent service. ”
- “
The service is amazing starting from the moment you come in (they are very accomodating) and the moment you leave everyone is very thankful for dining with them. ”
- “
The hostess was great, and the servers were really nice in terms of pulling out my chair for me, answering our questions about the menu, and our food arrived very quickly. ”
- “
While waiting for our fourth to arrive we decided to order a few starters (after all it is listed as a tapas restaurant) and were told by the waiter that we could not order a few dishes at a time, but rather had to order all our food at once. ”
- “
But when it was time to choose a wine, we asked for some suggestions but the waiter advised he does not like any wines from the list. ”
- “
The food is wonderful, the staff is friendly, and the sangria is definitely worth the cross country trip. ”
- “
The first thing to start with is the warm hospitality and the friendly service. ”
- “
2) the service is friendly and professional 3) Sangria it's very good, Mojito is great. ”
- “
people who write a reiew problably dont know about cuban food food is grate may be some body that i know was woorking in that restaurant because he left his writing bad things about the place but for sure Im a customer for long time and the food and driks ”
- “
The food was good but the unacceptable service spoiled whatever positive memories I have of the place. ”
- “
The ambiance was lack-luster, the host was rude and the service was rushed and unaccommodating. ”
- “
Wait staff made great recommendations, and we had a brilliant time there! ”
- “
Great food and atmosphere, service can be better! ”
- “
The service was great; from willingly changing our table for us. ”
- “
The service here is definitely awesome, they literally treat you like a queen. ”
- “
Matre'D was warm, friendly (& cute,) Waiter Ivan, was fun & entertaining, happy guy. ”
- “
The service was good, our waiter was very attentive to our needs. ”
- “
Food is great but give the waiter exact change he thinks he's slick ”
- “
So guys if you are entertaining people this is not the place as you might get insulted in front of your friends. ”
- “
The staff was very friendly (even remembered my name when I was leaving). ”
- “
Service was almost too attentive, as if they wanted to turn the table over fast. ”
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19 tip for horrible service. ”
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Not only was the food great, but the atmosphere and service was great. ”
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Our waiter was soooo slow and when he did appear was completely bored and apathetic. ”
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GREAT customer service ”
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The food is terrific, the atmosphere is great but the service from the busboy was better than from our waiter. ”
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The music set the mood just right and the staff was very friendly and helpful with the menu we all agreed it was a great evening. ”
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Our waiter was nice, accomdating. ”
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the service was great (you don't feel rushed, very relaxed, friendly), the ”
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and the best service that I ever had in NY I really come back to this place ”
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love this place the food and the service is great i feel very comfortable every time i come here ”
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The staff was SO friendly. ”
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Everything was absolutely outstanding: the service, the food, the atmoshphere. ”
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The service was great. ”
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The food is delicious and the service is great. ”
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great staff, hilarious to have a wine expert on staff -- he helps make the place, though. ”
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But the worst was the service. ”
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Luckily, the food and drink was very good because the ambiance and service totally sucked! ”
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Judging from my experience and the other reviews as well, if you want good service you should avoid this place at all costs! ”
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]. Notable mentions must include the delicious seafood paella and savory sangrias; the exemplary service of both Renee and Giovanni - they make you feel like you have known them all your life and the authentic murals and live band. ”
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Really fantastic find - the service is great on every level, food is great - much variety & many choices on menu. ”
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The manager was extremely nice, always attentive. ”
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Then we received the worst waitress. ”
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Since i come here all the time, i know the manager and all the waiters who take good care of me. ”
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They say be carefull of the reviews on here because they may be from people who have a vested interest in the restaurant that is being reviewed but let me assure you that I'am not a friend or relative of the owner and I have not invested any money in this ”
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Giovanny and his staff were amazing. ”
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Great service, great food, and a great time! ”
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The service was excellent, the food was fresh and delicious, and the atmosphere (especially in the back section) was great. ”
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The costumer service was out standing, and the manager, Giovanny, a great host, we definately well come back for more parties, and I recommend you to try it! ”
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recommend it highly, if you enjoy cozy atmospheres, and good service. ”
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heard that the bartender was named the best red sangria maker in the New York Times, but the white sangria was awesome. ”
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The service was friendly and professional and the food was good! ”
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The service was the best though, our waitor was awesome at knowing when anyone needed a refill on their drink. ”
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Our server was quite knowledgeable of the menu and the service was prompt. ”
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The food was good but the service we got was unprofessional and rude. ”
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Delicious food, great mojitos, and great service ”
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have worked in the service industry in the past and know how difficult it can be to please a big group of New Yorkers. ”
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Food was great, dessert was great, service was great! ”
|
| value |
100.0% positive |
- “
Food was great, very generous portions and reasonably priced. ”
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What we chose was a decent wine for good value, so we were pleased, despite. ”
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This restaurant serves a very good quality of food at a very good price. ”
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The food was very good and the portions and prices were reasonable. ”
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Affordable prices as well. ”
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great ambiance, wonderful service, excellent food and the price was right. ”
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The restaurant has many rooms, a front room, a small garden room, garden and huge room for big parties. ”
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Staff bent over backwards to apologize, Gave our party of 6 two chorizo apps (huge portions) 2 pitchers of excellent Sangria & assorted cake platter, gratis. ”
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The food was inexpensive, tasted great and the plate sizes made them all good for sharing, the service was great (they even served the birthday cake), and the patio outside makes you feel like you are far away from the city. ”
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Absolutely authentic Cuban food - and the portions were very large - I couldn't finish my meal! ”
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The food is wonderful, the staff is friendly, and the sangria is definitely worth the cross country trip. ”
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This place is great - the service is awesome, the food is wonderful and the portions are huge. ”
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:) The food wasn't overpriced, but the restaurant was small. ”
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told my husband great food but someone else will get my money very RUDE all overall. ”
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They say be carefull of the reviews on here because they may be from people who have a vested interest in the restaurant that is being reviewed but let me assure you that I'am not a friend or relative of the owner and I have not invested any money in this ”
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The food is inexpensive, good portions, Amazing staff. ”
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Besides the fact that I was sat next to a large palm (which I finally rotated to keep from attacking my head), the services was good (as are the prices.) ”
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Lately i noticed some good changes like the floor, the restroom and a huge party ”
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would recommend the steak which was a decent size portion for the price (around 17-20 bucks). ”
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| wait time |
50.0% positive |
- “
very slow service and when your food come they want to rush you to get you out this was on friday nite. ”
- “
Our waiter was excellent and really quick with the drink and food order. ”
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Our waiter was soooo slow and when he did appear was completely bored and apathetic. ”
- “
people who write a reiew problably dont know about cuban food food is grate may be some body that i know was woorking in that restaurant because he left his writing bad things about the place but for sure Im a customer for long time and the food and driks ”
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