Marisa Perry

lifelong customer relationship

by mfs2010

Marisa and Douglas make an exceptional team, and in return, the customer gets a high level of personalized service and a high quality, often customized, finished product. The relationship started with engagement ring shopping. My fiancé was intrigued by their unparalleled micro-pave work. While I had a good idea of what my fiancé was looking for in a ring, I visited a number of jewelry stores – Harry Winston, Tiffany’s, Cartier, Van Cleff & Arples, Kwiat, among others. After all, this was one of the more costly purchases of my life, and definitely the most meaningful one, so I was determined to get it “right”. Marisa and Douglas set themselves apart on a number of levels – (1) custom nature: I liked being able to pick the loose diamond that would be set. Looking at pre-set diamonds was not the same. Douglas brought in about 10 - 15 loose stones within certain parameters that allowed me to assess the trade-offs between carat weight, cut, color and clarity – we narrowed it down over time and found the stone that exhibited the features that I valued most; (2) patience: the team at Marisa Perry worked many hours to earn my trust and the sale – they taught me some of the nuances of diamond industry and demonstrated a sincere eagerness to deliver a high quality product that would leave my fiancé elated; (3) value: after comparative shopping, I’m convinced that I could not have gotten a better value (high quality for the price); (4) ring setting: my fiancé wanted a specific type of diamond, but the setting was of equal importance. The Larisa setting is unique because it allows the wedding band(s) to fit flush against the engagement ring. For instance, the comparable setting at Harry Winston does not allow for this fit, which leaves space between the engagement ring and wedding band; and (5) boutique feel: the experience was more than a simple business transaction. Marisa, Douglas, Bob, Roberto and others have went out of their way to make sure that I am a satisfied customer.

In addition to the engagement ring, I have since purchased our wedding bands which were also customized and engraved. Furthermore, I purchased a custom set of diamond earrings that match the design of my wife’s engagement ring. When my wife and I returned from our honeymoon, Marisa Perry set some loose pearls in a pair of earrings and a necklace. In short, they can do it all, and they turned a single sale into a lifelong customer relationship. Their quality is very comparable (or better) to top notch, well known stores, and their service is awesome – highly personal and professional. I highly recommend that you visit their boutique store or their website and see what they can offer.

Great Place

by Bryce99

My now fiancee told me to come to Marisa Perry (Soho) if and when I was ready to buy her a ring and make things official! Unbeknownst to her, this store was also recommended by a group of my colleagues, who got their rings here. They were happy and I knew that Jenna, my fiance, liked the style of their micro-pave work. Well, I agree with my friends at the office, I had another fantastic experience with both the owners and the staff. I found them to be kind, fun and have my best interest at heart. The ring was ready earlier than promised and my fiancee is in love with her ring! And so are her friends and family. Great Job Marisa Perry Atelier! Thank you for making this process so enjoyable.

Ruined the proposal week; a diamond eventually fell out too.

by GregoryMichael

Went into Soho with high hopes after reading all the good reviews; found a great looking micro-pave engagement ring at Marisa Perry; the owners and staff were very friendly and I got the ring at a nice price. I gave them the ring size and received the ring in the mail shortly thereafter.

When my wife-to-be and I arrived at our destination for my proposal, it turned out the ring was never resized. It was huge in comparison to the agreed upon size. My fiance at the time had two choices: either walk around with a rubber band on her finger holding it in place or not wear it around at all until we arrived back two weeks later in the states and had it fixed. Terrible choices.

After getting back to NY, There was the hassle of bringing it back to the store and getting it resized.

We waited about two weeks for the work to be done. I was given many apologies, promises of future discounts, etc.

Then guess what happened? A micro-pave stone fell out! You have to be kidding me. They confirmed it was not the fault of my wife and they said they would fix it free of charge. After we waited two weeks for the work to be done, I received a call saying it was completed. I went back to the store to find that the ring was NOT FIXED. They never sent it out to be fixed yet still called me to say the work was done. UNBELIEVABLE. Finally, a week later, my wife went back to the store and the work had been completed. Lots of apologies, promises, etc.

Moral of the story, pray they do what they're supposed to the first time (or second OR THIRD time for that matter); otherwise it could wreak havoc on your once in a lifetime proposal / proposal vacation.

I am writing this review over 1 year later; apparently I'm still upset about this. A friend asked me where to go for a ring. Guess where I told him NOT to go.

I will never go back to this store, ever.

The most amazing rings!

by CSMobileUser6

I highly recommend purchasing your engagement ring at Marisa Perry. She will provide you with personal service and givE you exactly what you always dreamed of! I will continue to go back for every occasion as this little atelier is a true gem!

Tell the world

by SamanthaMaine

How do people not know about this place. It honestly is the best big little store in new york, or it's a little big store, but htey have so much stuff crammed in this place. Everything I'm wearing today, i got from Dave, and I swear, head to toe covered for under $200. If you hate to shop at department stores, and can't afford 300 dollar jeans (cause your rent is too high!) then you need to shop at dave's. They have the classics, the basics, and the stuff that stays with you for a long time. Keep up the good work guys, i'm sure i will be back soon.