Patsys Pizzeria

(646) 486-7400

318 W 23rd St
New York, NY 10011 40.7454 -73.9992

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Neighborhoods: Chelsea, Midtown

PATSYS.COM

Last updated 8.16.11

Payment Methods:

Visa, MasterCard

Cuisine:

Pizza

ambiance
75.0% positive
  1. Patsy's is a fun place to grab a salad and nice thin crust pie.
  2. Though I love the pizza, I really hate to patronize a place that consistently hires bad waitstaff in every location in the city.
dessert
100.0% positive
  1. Patsy's is a fun place to grab a salad and nice thin crust pie.
food quality
52.940001487731934% positive
  1. Patsy's is a fun place to grab a salad and nice thin crust pie.
  2. Upon arrival (an hour and a half later), the food came in a bag full of oil and dressing.
  3. Beside having all right food, the management is horrible and the service is even worse.
  4. Overall, bad food, bad service, and a management staff which should be replaced.
  5. The pizzas have always been fresh and tasteful, and I greatly recommend putting pepperoni and mushrooms on top.
  6. Fast delivery, decent pizza
  7. You have to balance your desire for pizza against the frustration/aggravation of bad service.
  8. Patsy's is great for fast delivery, reliable quality pizza, and decent prices.
  9. You can get equally good pizza and a better experience at Waldy's.
  10. Other pizza places in the area are just not as good.
  11. Good pizza, bad service.
  12. All in all, not the best pizza in town, but definitely not the worst either.
  13. Great specialty pizza
  14. There are not too many good pizza delivery places in Chelsea/Flatiron - thank god for Patsy's!
  15. food is great service is good (needs to get better) pizza and pasta are a must.
  16. The service is neither bad nor great, but the food makes up for any negatives.
  17. Though I love the pizza, I really hate to patronize a place that consistently hires bad waitstaff in every location in the city.
return potential
0.0% positive
  1. When we called to complain, the manager was not cooperative and did not offer anything in return for the poor service.
service
25.0% positive
  1. Beside having all right food, the management is horrible and the service is even worse.
  2. I've been coming here for years (all locations) and all locations have the same issue: bad service.
  3. Good pizza, bad service.
  4. The service is neither bad nor great, but the food makes up for any negatives.
  5. Overall, bad food, bad service, and a management staff which should be replaced.
  6. Terrible service
  7. When we called to complain, the manager was not cooperative and did not offer anything in return for the poor service.
  8. You have to balance your desire for pizza against the frustration/aggravation of bad service.
  9. food is great service is good (needs to get better) pizza and pasta are a must.
  10. Being in the neighborhood, I found this quite shocking as the neighborhood is kid friendly.
value
100.0% positive
  1. Patsy's is great for fast delivery, reliable quality pizza, and decent prices.
1 Star Rating: Poor

03/24/10

Horrible Experience. Do not bring children.

by chelsearesident

We recently went to Patsy's with another family. We were greeted by a manager who told us that there was no room for our stroller. When I attempted to make room, she simply rolled her eyes.

During dinner, the same manager came up to us and told us that customers were complaining that the kids were being too loud. This was pretty laughable given that the place is a pizzeria and it was loud to begin with. It wasn't as if the kids were crying or screaming. In fact the table next to us couldn't believe what was happening. Needless to say, we soon left the restaurant.

Being in the neighborhood, I found this quite shocking as the neighborhood is kid friendly. But it is what it is and I would not recommend taking kids to this restaurant... pizzeria. You can get equally good pizza and a better experience at Waldy's.

  • Pros: None
  • Cons: Management; Service.
4 Star Rating: Recommended

11/23/08

SIMPLY THE BEST!!!!

by bolibol

i first had dinner at patsys in august with a friend. since then i have been going there at least 1 a week. food is great service is good (needs to get better) pizza and pasta are a must.

  • Pros: FOOD AND MANAGEMENT
  • Cons: SERVICE
5 Star Rating: Highly Recommended

07/12/07

Great Pizza

by nyceater15

I was a regular at this restaurant for one year and have rarely been disappointed. The pizzas have always been fresh and tasteful, and I greatly recommend putting pepperoni and mushrooms on top. The service is neither bad nor great, but the food makes up for any negatives. Other pizza places in the area are just not as good.

4 Star Rating: Recommended

04/26/07

Fast delivery, decent pizza

by sweetfrog

Patsy's is great for fast delivery, reliable quality pizza, and decent prices. Toppings are somewhat limited and ordering olives on your pizza is asking for kalamata olives- totally different taste/ flavor than what you might be looking for. All in all, not the best pizza in town, but definitely not the worst either.

  • Pros: fast delivery, decent prices
  • Cons: limited pizza topping options
1 Star Rating: Poor

01/14/07

Horrible, horrible, horrible!

by bayridge foodtester

Had the most horrible experience with the delivery on this place. Specifically ordering a pasta dish with no meat. The dish was delivered with ham in it. I called the manager who proceeds to argue with me that it was bacon and it wasn't considered meat, and that only chicken is. After convincing him that pork is actually meat he agreed to resend the dishes without any. My buzzer rang and a salad showed up at my place. I called again and the manager was hysterically laughing and said he'd send the dishes. The delivery boys had extremely poor manners and were quite awful to deal with. Beside having all right food, the management is horrible and the service is even worse. I will never order, nor visit this place in the future.

  • Pros: Not too many pros
  • Cons: TERRIBLE service

The Details on Patsys Pizzeria

Place Categories:

  • bad service
  • tasteful reliable quality pizza
  • fast delivery
  • most horrible experience
  • bad food
  • nice thin crust pie
  • bad waitstaff
  • equally good better experience
  • horrible management
  • great pepperoni
  • bad management staff
  • good pizza delivery places
  • kid friendly neighborhood
  • full bag
  • not best pizza
  • reasonable substitute
  • great specialty pizza
  • horrible
  • just not as good other pizza places
  • great patsy
  • extremely poor manners
  • decent prices
  • bad management skills
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