01/06/09

Don't waste your time or money

by PaRider

This place is a waste of money. They are opportunists who prey on theatre-goers who happen to pass by. I don't know who ever would go back a second time.

The place has an eye-catching exterior, but once inside, you will immediately notice the poor service and the gotcha pricing strategies. There are minimum charges per person and per-person sharing fees. Even if you meet the minimum per person, they will sock it to you with sharing fees.

Then there's the issue of the prices. $20 for a 9-inch sausage pizza! Yes; 9-inch pizza. That's a personal pizza... for $20. Everything is overpriced and undervalued.

When we expressed our shock to the waiter about the size of the pizza, he ignored us. When we expressed our disappointment to the manager, he didn't care, though it was clear he would never see us again, so it was easy for him to not care.

I am so glad we paid in cash, because I wouldn't trust this establishment with my credit card information.

Too bad there are enough people just happening by to keep this place in business, because on its merits as a restaurant, this is the type of place that deserves no place in a great food town like New York.

• Pros: location
• Cons: portion size, price, service

09/17/08

Reasonably priced for massive portions

by myfiction

I went to this place twice while I was in New York City; once on a Saturday night and once on a Wednesday night. I didn't have to wait either of the times I went. The service was good, especially for a busy place in Times Square, and the food was wonderful. The first night I ordered a chicken parmesan sandwich that came served oven faced because it was too big to close. It was quite possibly the best chicken parmesan sandwich I've ever had. The second night we swung by for desert; I had the cheesecake with strawberries and almost managed to eat the whole thing. Service the second night was not as attentive as the first but it was nothing worth fussing over. Maxie's only supports and adds to my theory that it's almost impossible to find a bad meal in New York unless you're going out of your way to find something to complain about. I love it, and plan to go back many times.

• Pros: Great food, huge portions
• Cons: $$$- but equal to the portion sizes.

09/06/08

More than satisfied

by Jaymen

I don't know why or how the other reviews, as a whole, were so negative. Other than the prices (it IS NYC and Times Square), I found the food to be quite good, portions large, and service excellent. Wait time was about as average as anywhere else, city or wherever you're from, and the atmosphere, with the doors open on a sunny day, is all New York can offer. Just great.

Sitting at the counter, I had the pleasure of being served by two gorgeous Russian women who knew the menu well and could answer any questions with a smile. Refilled my beverage before I asked, boxed up my leftovers, and were able to handle requests from multiple customers. I tipped them both well because they earned it. Will definetely retur to Maxie's.

• Pros: Service, atmosphere, location, people-watching
• Cons: Prices a bit high