Lafnac Digital Computer Ltd
(212) 398-7366
5 W 42nd St
New York,
NY
10036
40.7538
-73.9811
Neighborhoods: Midtown Center, Midtown
What People Are Saying About Lafnac Digital Computer Ltd
User Reviews
Goanna
May 23, 2009
Got hustled mega big time by smooth operator Andre & his friendly side kicks. Steered expertly from buying the PC on the advertisement in published Manahttan City Guide available at tourist information. Same sad tale of 40% off official manufacturer's price & just about to close for 4 day inventory sale and need to shift stock at knock down prices - according to stick on lables carefully removed after purchase, Suddenly a "bargain" kept increasing in cost which turned out to be the standard package but billed as if they were optional extras. No guarantees supplied despite the printed advert. So called receipts supplied in sealed Lafnac envelope & "everything in the bag". Challenged the extra $300 on bill & told it had already been approved by credit card comany and I was mistaken about prices. Returned to amazingly open shop the following day- 4 day inventory being conducted upstairs in the stockroom was the explanation. No way was there going to be a refund of money when I presented documentary proof that the correct price was $450 RRP and not the $1100. Got laughed at in response that they had misrepresented the goods, their value and the blatantly false sales spiel - they know about torts & civil action compared to criminal action. But loading the credit card is a criminal action so they reluctantly agreed to refund $600 by way of credit card refund. I watched the electronic transfer go through, have the recipt but no refund has appeared on my credit card balance 3 weeks later, Only now do I realise that it's just a slip of paper with no credit card company's name on it. I'm hoping my credit card company can dispute the bill as there's no way that I got the goods or value according to their published advertisement or sales spiel. This shop MUST be closed down and made to acount for its scam tactics.
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Jofran
May 22, 2009
Sadly I'm just another tourist taken in by the "genuine" 40% off RRP off goods because of the 4 day stocktake sale and "closed for 4 days". I was hustled into taking a far more expensive item than the one advertised in the New York cty guides which had lured me in. All manner of gadgets were also offered with 3 salesmen bustling about distracting the purchase. I signed a warranty certificate without realising it was a cover for a blank credit card authorisation. Getting back to the hotel I opened their sealed envelope for the receipt and warranty. No warranty and an extra $400 to the final bill for no extra goods. Checking the manufacturer's web site I found that I'd been charged THREE times the RRP which should have been 40% off that according t ther spiel. I returned to the shop the next morning for an explanation and a refund. I was accused of trying to scam Lafnac by returning an inferior PC for a refund. But they couldn't show me a "superior" PC or their stock list with it on it. They sneered and said that any dispute was a civil matter and I was stuck wth the goods as they weren't taking it back despite being unused after being out of the shop overnight for only 9 hours. As the shop was filling with customers they agreed to do an electronic credit card refund for $400. I watched it being authorised but my credit card company has no trace of it even after a week. The Lafnac manager also took away the orginal receipt and rewrote one minus the fictional $400 refund. This is no civil matter but is outright criminal actions from start to finsh. But Lafnac prey on tourists and their 42nd street location knowing that their customers are in NY for only a few days. The New York city guides shouldn't accept and publish Lafnac advertisements in their brochures as it makes you think that they're a respectable retailer. Buy nothing from them. They know the ropes and how far they can go wth their scams. I should have had 3 PCs at the RRP but am left with a tripled bill to pay for a PC which wasn't what they clamed it to be.
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gardyloo
May 21, 2009
My husband and I are aged pensioners and we were takien to the cleaners by Andre & his fellow thieves. We had the same story of the inventory sale,shop closing for 4 days, just about to close for the day - after first being quizzed about our tourist status. Andre said that we were getting 40% off the recommended retail price. We paid $1200 only to discover that we should have paid no more than $450. We were charged extra for everything that came as part of the standard package. We turned up at the shop the next morning and were accused of changing the prices on Samsung's official web page. They declined to show us their stock prices when asked to justify their claim that they bought the PC for $1450 & weren't making a profit out of the sale. Andre said that the shop could charge anything they liked and there was a difference between RRP and Lafnac prices. The manager tried to palm us off with every piece of garbage he wanted rid of, mostly obsolete stock. We were accused of having written the 40 independent negative reports on this website just to get our money back.. Finally the manager offered to refund $300 using Visa electronic transfer. We have the Visa refund receipt but no refund was ever put through so they're also working some Visa scam. Why does Visa allow this to happen? Why do the electronic & camera manufacturers still supply them? Why does New York allow these scam merchants to continue operating and give their fine city a bad name. My advice is to keep well away from these rogues and give the homeless the thousand bucks rather than line the pockets of these master thieves.
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