“Looks like from other reviews other people have had the same story.”
“It seems like most of us come to City Search after becoming a victim of Lafnac, if you are reading this before going to visit them, you would be better off answering one of those e-mails that ask for your bank account number to help move some huge family ”
“can't explain the whole story because it's just too long, but in a nutshell, they are cheaters, and big liars.”
first we bougth an iphone for 499$ its a good price and a camera for 299$, its cheaper in germany but not much and its ok but than he showed us the isonic pp 100 beamer. samy (the shop assistent) said its only 4000$ and he will give it for 1700$ include the camera. he said its 3200€ in germany and its good for presentations. first we didnt buy it but he said its only today open and we bougth it. than he tried to give us two accus and other includes(asseccioars are cheaper in germany too). the sum was 3300$ and we took it for 2600$. he said we can ask questions any time so we went at the next day there to look in other shops and we saw that the shop was open. but we tougth we made a little price for all the things. so we went at home. in germany i looked in the internet and saw that the beamer is only 300€. ok all the things work but he robbed us so much.
now we will close our creditcard and talk with him.
THE POLICE HAS TO COME IN THIS SHOP AND I WANT MY MONEY BACK.
LAFNAC 5W. 42ND STREET NEW YORK.
DO NOT...DO NOT .... DO NOT GO TO THIS STORE... YOU WILL BE ROBBED.. LIED TO.... SCAMMED.... authorities should close places like this..... I WILL NOT REST UNTIL I SEE THEM CLOSED... I WILL GO AND REPORT THEM TO THE CONSUMERS PROTECTION... TOURISM OFFICE OF NEW YORK... THE MAYOR..... We went in for a Camara and where practically "forced" to buy a computer the camara never appeard, but they charged for the lap top.... promised the camara would be there next day...otherwise I would be able to return the lap top (eventhough they did not accept to make the charge back that same day) ..... obviously the camara never arrived.... I am sure they assumed I would not be back...but we did..... they got mean.. agressive....the guy insulted me.... talked about laws in the US (who asked them???!!!) ..... threw the lap top to the floor and made the charge back to my credit card....
if you do not want to spoil your holidays... AVOID THIS STORE... ADVISE YOUR FRIENDS AND FAMILY.... REPORT THEM!!!!
I ended up at B&H buying a great camara for the correct price and came back home truly happy....
Don't enter this store!.
August 8th 2009, visit to NY:
I bought there an I-phone: newest one, cheaper, internet everywhere. Price on the back: $1499,97.... Paid: $816, plus a chip (???) to make internet accessible everywhere. I paid $ 300 for this chip. It was off my account before they told me about it.
Back home in the apple store: It's absolutely not the newest I-phone. Made simlock free and with newer software on it. It was sold to me without box and information.
And then this little beamer, 'very good for business-presentations!! Buy 2! Also for your friend at home.' I am glad I didn't. Paid $ 1700 for it. I can buy it here for € 300 !! And the 2 extra batteries for $319 were paid before they told me.
The more you trust their information, the lesser you know about the stuff, the more they robb you! Let the police do something here.
The buisness that these two men conduct should be illegal and they should be shut down. My parents came in from the uk and were led to believe that the camera these guys sold them was orginally $599 and that he was just charging them $299 to give them a great offer. Another $60 for a cheap looking camera case, $100 for a 1GB memory card and another $70 for a bogus additional battery, which didnt work...total of $570 with tax..PLEASE!!!! i could of picked all this up online or at a department store for not much more than $250. I did the research and wrote down real prices from different vendors before i went back in.
I went back with them to the store and guess what, NO REFUNDS!!!!! I screamed at the top of my lungs until they finally upgraded the camera...Still was not even close to being good enough! But what can you do! At least now they were down 200 instead of 300!
These men are con artists and should no be allowed to rob people on a daily basis..My advice is to never step foot in the store and research online what you should be charged for a camera before you shop!
Criminal Company - Ugly frogs in this shop.
I'm very upset about the two salesmen in this shop. These two salesmen are thieves and work togheter to rip off the tourists. I was interested in a camera. They tried to force me in a bad manner also to buy a ibook and a projector. I'm happy, I didn't.
Paying the camera by mastercard, these two frogs disturbed me heavyly. They insisted, that they have to put the price on the check, because there is also to fill out the amount of the tax. Later I realized, that they put $ 335 instead of the agreed $ 185 on the check. With an stamp on the check "No Refund". I'm really upset about these frogs.
DO NOT SHOP HERE!!!!.
These theives got me too! I was in town on vacation and purchased an iphone. The phone is completely useless.
These people prey on tourists because we usually don't discover the fraud until we return home. By then, its too late to go back to the store and they won't take your phone calls when you call to complain. They have been getting away with ripping people off because most people don't report them. I reported them to VISA and hope they will reconsider their business relationship with these crooks.
Do yourself a favor and avoid this store. If you discover that they indeed ripped you off, please REPORT THEM!! They are still in business because there have not been enough complaints of their fraudulent activity for anyone to do anything about it. When I reported them to Visa, they said my report was the first complaint they received about them. Don't let them get away with this.
Cuidado: auténticos atracadores.
Esta tienda en el centro de NY se aprovecha de su ubicación céntrica para atracar a los turistas. No entiendo como pueden seguir abiertas tiendas como esta en una ciudad que se supone civilizada y ajustada a normas de comercio internacional. Esto hace que los clientes se confien y no esperen actuaciones de autenticos mafiosos.
Ya se han recogido en otros comentarios las habituales prácticas de engaño que utilizan los vendedores (4 dias para inventario, cobrarte exageradamente los accesorios, ofrecerte productos de inferior categoría, etc)
Cuidado, no entrar a esta tienda
Swindled by first rate con artists. Got hustled mega big time by smooth operator Andre & his friendly side kicks. Steered expertly from buying the PC on the advertisement in published Manahttan City Guide available at tourist information. Same sad tale of 40% off official manufacturer's price & just about to close for 4 day inventory sale and need to shift stock at knock down prices - according to stick on lables carefully removed after purchase, Suddenly a "bargain" kept increasing in cost which turned out to be the standard package but billed as if they were optional extras. No guarantees supplied despite the printed advert. So called receipts supplied in sealed Lafnac envelope & "everything in the bag". Challenged the extra $300 on bill & told it had already been approved by credit card comany and I was mistaken about prices. Returned to amazingly open shop the following day- 4 day inventory being conducted upstairs in the stockroom was the explanation. No way was there going to be a refund of money when I presented documentary proof that the correct price was $450 RRP and not the $1100. Got laughed at in response that they had misrepresented the goods, their value and the blatantly false sales spiel - they know about torts & civil action compared to criminal action. But loading the credit card is a criminal action so they reluctantly agreed to refund $600 by way of credit card refund. I watched the electronic transfer go through, have the recipt but no refund has appeared on my credit card balance 3 weeks later, Only now do I realise that it's just a slip of paper with no credit card company's name on it. I'm hoping my credit card company can dispute the bill as there's no way that I got the goods or value according to their published advertisement or sales spiel. This shop MUST be closed down and made to acount for its scam tactics.
Ripped off. Sadly I'm just another tourist taken in by the "genuine" 40% off RRP off goods because of the 4 day stocktake sale and "closed for 4 days". I was hustled into taking a far more expensive item than the one advertised in the New York cty guides which had lured me in. All manner of gadgets were also offered with 3 salesmen bustling about distracting the purchase. I signed a warranty certificate without realising it was a cover for a blank credit card authorisation. Getting back to the hotel I opened their sealed envelope for the receipt and warranty. No warranty and an extra $400 to the final bill for no extra goods. Checking the manufacturer's web site I found that I'd been charged THREE times the RRP which should have been 40% off that according t ther spiel. I returned to the shop the next morning for an explanation and a refund. I was accused of trying to scam Lafnac by returning an inferior PC for a refund. But they couldn't show me a "superior" PC or their stock list with it on it. They sneered and said that any dispute was a civil matter and I was stuck wth the goods as they weren't taking it back despite being unused after being out of the shop overnight for only 9 hours. As the shop was filling with customers they agreed to do an electronic credit card refund for $400. I watched it being authorised but my credit card company has no trace of it even after a week. The Lafnac manager also took away the orginal receipt and rewrote one minus the fictional $400 refund. This is no civil matter but is outright criminal actions from start to finsh. But Lafnac prey on tourists and their 42nd street location knowing that their customers are in NY for only a few days. The New York city guides shouldn't accept and publish Lafnac advertisements in their brochures as it makes you think that they're a respectable retailer. Buy nothing from them. They know the ropes and how far they can go wth their scams. I should have had 3 PCs at the RRP but am left with a tripled bill to pay for a PC which wasn't what they clamed it to be.
Biggest rip off ever!. My husband and I are aged pensioners and we were takien to the cleaners by Andre & his fellow thieves. We had the same story of the inventory sale,shop closing for 4 days, just about to close for the day - after first being quizzed about our tourist status. Andre said that we were getting 40% off the recommended retail price. We paid $1200 only to discover that we should have paid no more than $450. We were charged extra for everything that came as part of the standard package. We turned up at the shop the next morning and were accused of changing the prices on Samsung's official web page. They declined to show us their stock prices when asked to justify their claim that they bought the PC for $1450 & weren't making a profit out of the sale. Andre said that the shop could charge anything they liked and there was a difference between RRP and Lafnac prices. The manager tried to palm us off with every piece of garbage he wanted rid of, mostly obsolete stock. We were accused of having written the 40 independent negative reports on this website just to get our money back.. Finally the manager offered to refund $300 using Visa electronic transfer. We have the Visa refund receipt but no refund was ever put through so they're also working some Visa scam. Why does Visa allow this to happen? Why do the electronic & camera manufacturers still supply them? Why does New York allow these scam merchants to continue operating and give their fine city a bad name. My advice is to keep well away from these rogues and give the homeless the thousand bucks rather than line the pockets of these master thieves.
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