Infinity Moving

02/06/12

great service, very friendly workers

by adamm9073 at Citysearch

The guys here were great with helping my family and I move. They got right to work and made sure to be careful with fragile items. Very respectful of our home and property.

01/30/12

Pretty Smooth Sailing...I mean Moving

by AGLEIZER at Citysearch

Moved the equivalent of a studio size apartment, approx 1200-1300 lbs. from Brooklyn, NY to Houston, TX.

Let me just say that the move itself was 100% problem free. Nothing was broken and the job they did packing everything was 100 times better than what I could have tried to do.

Some minor things to point out...

1. They tried to change the pickup time and day . Once I explained I couldn't be there (flight already booked and no other choice) a compromise was found on the right day just a little bit later. HOWEVER, they more than made up for it in how fast they packed.

2. They kept changing the delivery date but I more than understood the reason. We were the smallest move and all the way in the front of the truck. Everything else had to be delivered in order to get to our items. Every time another delivery got delayed for whatever reason, it would delay us as well. NOT a big deal as the items we were moving were not needed ASAP.

I would definitely recommend to anyone doing a long-distance move. Bottom line to me is the condition of my items and this was the first time everything came in PERFECT condition, not one thing was damaged. KUDOS!!!

01/23/12

really good experience

by makaylam62 at Citysearch

The movers did an excellent job. They were very cautious with our fragile packages. They were very professional and courteous. I am very satisfied with their services.

01/21/12

Worst ever experience

by Abhishek Kumar at Citysearch

This was my 4th move in last 5 years. Infinity is the worst movers I have ever dealt with. Why worst okay let me detail you... They quoted me $2700 for one bedroom move from NY to LA, CA. They arrived 9 hours late at 8pm, as per deal they packed my stuffs and loaded on truck by 10:30pm and asked me to sign a contract of $3870 and also threatened to take my stuffs out and charge for packing stuffs if I don't agree for $3870. Just to let you know I booked the same stuffs I told their sales representative that I would be moving and actually I left my queen size mattress. Okay, I had no choice but to sign as it was too late in the night and I had a flight early next day. In LA, California they arrived 2 days late than what was agreed. They were supposed to come at 5pm but they came at 3pm when I was at work... They told my wife that they will charge $150 extra for long carry and refused to show the agreement I signed. To further let you know, I was told that there won't be any charge for long carry as Infinity will pick and deliver and there won't be any agent in between... I reached home at 4pm and they were waiting for me. I was told that I have to $1388 (balance amt.) + $150 for long carry. I was prepared with 1500 in cash. When I asked abt the agreement where I agreed for long carry changes he was not willing to show. But when I insisted they showed me and then I realized when they came to pick my stuffs they got my sign on agreement at 10:30 pm, I wanted to finish this soon so I didn't realize this. Anyways, I saw the agreement was if there is a long carry after 200 feet they will charge $75 per 75 feet. My apartment was hardly 100 feet from the main door where the truck was parked. After several arguments they didn't move a single stuff of mine and wanted everything in cash... finally I took my phone out to call 911. They realized this and moved my stuffs in. Nothing but this company is Pathetic, Cheat, Liar, rude and what not!!! Beware!!!

01/17/12

great workers

by kyej77 at Citysearch

The movers were great!! They were very friendly and helpful. They were very careful with the fragile items and worked very hard.