Rockrose Development

07/25/11

WORST MANAGEMENT!

by SAYLEE at Citysearch

I'm still fighting for my $$ with them...

i rented their bbq cabana and later they cashed my $100 deposit without notifying which was so shady ...I called them and found out that two chairs were broken... which I never did. I wanted my deposit back, but the manager kept on telling me that the process has been made and the check was cashed already. Nobody wanted to take responsibility of this issue and they just took the money.

They charged me for something I didn't do.

The workers on the phone were very rude, irresponsible, and unhelpful ....

11/03/09

SAY GOODBYE TO YOUR MONEY

by rockroseISevil at Citysearch

I moved out of 2 Gold less than 2 years ago, and to this day I am still fighting with Rockrose to get my $500 rent refund check back. It's unbelievable the run around I get from them. They said they sent it out in the mail, then say it got lost in the mail, then it take another 4 weeks to process another reissue of the same check, then I have to check to see the status of the check, then we start all over again. Dealing with these people is the most infuriating, frustrating thing I have ever had to deal with from a management company. Complete scum.

• Pros: nice building
• Cons: management is lazy, nasty, rude, unhelpful

10/14/09

worst management ever

by huntgoddis at Citysearch

I moved into 200 water, a beautiful spacious and newly developed building. the managment company is the worst i've ever experienced. they lost a check of mine and made me track it down through my bank, when it turns out they did cash it in the first place but didn't credit my account. they didn't clean our apt before we moved in, we didnt have hot water, any water pressure, or window blinds. it took them a long time to fix all of those things. we're still waiting for them to finish the gym they said would be done already

• Pros: beautiful building, nice doormen
• Cons: most irresponsible, rude, unhelpful, and conning managment

06/17/09

Lousy Managment

by rockrosesucks at Citysearch

I moved out of my apt by the end of feb this year, and to this day, I still have not received my security deposit! I have been calling them forever to get the money back, but all I have been receiving so far are useless comments. The woman in the office responsible for handing back deposits(Brenda) kept telling me that, "for some weird reason, no one moved out in feb has received their deposit back yet". As if that's supposed make me feel better in any way!

• Pros: decent building and view
• Cons: Useless people in the office

05/07/09

some good some bad

by GSS at Citysearch

The people in the office are rude. I never complain like this but it takes forever for them to do anything and they just dont care. Then they tell you its your fault. Customer service is some of the worst I have experienced.

• Pros: good building
• Cons: rude admin