WORST PLACE EVER!!. THEY DON'T DESERVE TO BE IN BUSINESS! They have lost my shoes before (Christian Louboutin) and just ruined a pair of suede Gucci shoes, which were very expensive. I told them I wanted my money back and they told me they thought my shoes were worth $10 and that they don't care about my business. Never go here.
Stained my brown leather jacket with black shoe polish.. Asked them to fix a tear in my leather jacket, which they did, but also managed to smear black shoe polish on the jacket in numerous places. Refused to take accountability for it. Will never go back.
Horrible. Ruined my wallet.. Ruined my leather wallet. Terrible experience! I live around the corner from this store and had used it on and off for for watch and shoe repair. I dropped of a wallet for some minor repair recently. The job was done very badly and, even worse, the wallet was covered with some kind of glue or resin when he handed it back to me. When I asked about it , David admitted that it had happened in the store and tried to clean it off. When it didn't come off, he refused to compensate me for the ruined wallet. He didn't apologize and said "it is just some glue." The whole experience was terrible and my wallet was completely ruined. Do not entrust anything to these guys.
Horrible. I have given in a pair of very expensive shoes to fix. All that was needed was a new pair of rubber heels. When I came to pick up my shoes one of the heels was broken. When told the owner that he should be responsible he told me let me talk to the person who fixed it. Like that makes a difference, if an owner cant make a judgement call then who can. I woudlnt recomend this shoe repair for any expensive shoes.
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