Shoe Service Plus
New York, NY 10019-4900
Phone: (212) 262-4823
- Cross Street:
- Between 5th Avenue and 6th Avenue
- Directions:
- E at 7th Ave; N, R, W at 57th St
- Hours:
- Mon-Fri 7am-7pm, Sat 10am-5pm
Editorial Description for Shoe Service Plus
High-end leather and shoe repair shop in midtown is a favorite of shoe-fanatics for their expertise in designer footwear.
Insider Tips
Know Before You GoThere is a big lunchtime rush, so plan your drop-off or pick-up accordingly.
User Reviews for Shoe Service Plus
05/09/2008 Posted by amkstew
I brought two pairs of shoes there to have repaired recently. One pair was going to be resoled and another had a cosmetic repair. When I got to the store, they had lost my shoes. After I waited for an hour for them to find them, they weren't done. "Oh another two weeks we are understaffed" after they had been there already for two weeks. I called the day before and they said they were done! After I threatened to track down the manage/owner "David" who can't seem to ever be found, they said they would have them done this morning by 10. They baited and switched, they resoled only HALF of the sole so now my $700 Louboutin's look like Payless shoes. After paying $141 to have repairs done they said they would do the "whole sole" for another $30. The absolute nerve. I will make it my business to tell every woman I know and every single shoe associate from Manolo to Bergdoff that this place is an absolute rip off. DO NOT BRING ANYTHING TO THIS STORE, DO NOT GIVE THESE CRIMINALS BUSINESS. THEY COMPLETELY MISREPRESENT THE WORK THEY ARE DOING. I have put in a claim with the appropriate business watchdog . I hope this business is shut down for ripping off consumers.
Pros: WORST SERVICE EVER
Cons: WORST SERVICE EVER
02/14/2008 Posted by Misssjb
In my last visit to NYC I decided to take in my 7 year old Ferragamo purse that I use in my frequent travels, hoping for a plan to salvage it. Well, they did it! They communicated with Ferragamo and the bottom line is that my old purse has been restored and returned to me! Just ask for Robert and he will take care of your needs. He is an intelligent, honest, and dilligent guy. Misssjb.
Pros: They do a good job.
Cons: It is a small store and it gets packed.
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